We stayed here back in June for 2 nights, as part of our Peppa Pig World break. Was thoroughly disappointed, and it really spoilt are break away to be honest. I should've researched the hotel more thoroughly prior to booking, but it was cheap, so we went with it :( As others have said, no AC on any of the floors other than ground. It was absolutely stifling upstairs. We couldn't even open our window to wide, because we were right by a noisy generator.
We had booked a family room for 2 adults and 2 small children, yet were given a double bed and a double sofa bed. This meant that either my 2 children, aged 2 and 5, had to share a bed, or 1 of them slept with Mum and 1 slept with Dad, which is what we did. The sofa bed was horrendous. It was literally just a load of metal springs with a very thin mattress (you could barely call it that!), on top. We stayed in a Holiday Inn Express last year, and our family room there had 1 double and 2 single beds, which is what I would expect!!
The set-up for breakfast was a complete shambles, and the restaurant area is just too small for the number of people that were staying. It's not even really a restaurant, it's just a room with chairs and tables in. I suppose more like a canteen? Not pleasant for a nice evening meal. Food was poor, not a patch on a Premier Inn breakfast. Very limited food for an evening meal, and despite many families using this hotel for their Peppa Pig breaks, there was no children's menu! There is also no garden area, so all in all this is NOT the place to go with small children.
This is a 100% honest account of our stay at this hotel. I rarely leave reviews, but was so disappointed and let down by the facilities here that I felt I needed to review it. Will not be staying again, with or without children!!!!
- Official Description (provided by the hotel):
- Holiday Inn Express Southampton West is located off Junction 1 of the M271(off Junction 3 M27). This hotel is an ideal location for visiting Southampton, Paultons Park, Peppa Pig World, Beaulieu, The Isle of Wight, The New Forest, West Quay Shopping Centre and many attractions. The Hotel offers a continental with three hot choices buffet breakfast and free parking. Ideal for both business and leisure travel. Travelling on business the Holiday Inn Express Southampton West is a short distance from Southampton City Centre, and only 7 miles from Southampton Airport. The hotel is ideally located for companies such as Ordnance Survey (next door), Tesco, and IKEA. Southampton General Hospital is a short distance from the hotel also. The hotel is an ideal base for business travel. Looking for time to relax or a short weekend break the hotel is again an ideal choice for individuals and families. If you are taking a Cruise from Southampton stay at the hotel the night before the Cruise with packages and long stay car parking available. All Cruise Terminals are a short distance away. Why not visit the West Quay Shopping Centre, Beaulieu Motor Museum, Paultons Park, Marwell Zoo, The Ageas Bowl, Southampton University and Southamptons Annual International Boat Show. The hotel also offers 2 meeting rooms. All rooms are ensuite and with FREE WIFI. We also have accessible rooms. Why not stay in this excellent southampton hotel and ask about our low rates. ... more less
- Reservation Options:
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- Also Known As:
- Holiday Inn Express Southampton West Hotel Southampton
- Holiday Inn Southampton
- Southampton Holiday Inn