I would like to draw attention to their pet policy. I have been a frequent visitor over 5 years , staying with our small dog at no extra charge. On our latest visit we were charged £30 per night for our dog. I have complained to Holiday Inn head office , requesting a copy of the £30 cleaning bill as they claim to use an external cleaning company. They have been unalbe to provide this despite several requests I only received frosty and arrogant responses .
Beware ; staying at a Hotel claiming to be 'Pet Friendly' is not what it used to be. The staff at the hotel are ashamed of the policy and do not support it.
Do not stay there with pets as they are now very ' Pet Unfriendly'
- Official Description (provided by the hotel):
- Holiday Inn Express Southampton West is located off Junction 1 of the M271(off Junction 3 M27). This hotel is an ideal location for visiting Southampton, Paultons Park, Peppa Pig World, Beaulieu, The Isle of Wight, The New Forest, West Quay Shopping Centre and many attractions. The Hotel offers a continental with three hot choices buffet breakfast and free parking. Ideal for both business and leisure travel. Travelling on business the Holiday Inn Express Southampton West is a short distance from Southampton City Centre, and only 7 miles from Southampton Airport. The hotel is ideally located for companies such as Ordnance Survey (next door), Tesco, and IKEA. Southampton General Hospital is a short distance from the hotel also. The hotel is an ideal base for business travel. Looking for time to relax or a short weekend break the hotel is again an ideal choice for individuals and families. If you are taking a Cruise from Southampton stay at the hotel the night before the Cruise with packages and long stay car parking available. All Cruise Terminals are a short distance away. Why not visit the West Quay Shopping Centre, Beaulieu Motor Museum, Paultons Park, Marwell Zoo, The Ageas Bowl, Southampton University and Southamptons Annual International Boat Show. The hotel also offers 2 meeting rooms. All rooms are ensuite and with FREE WIFI. We also have accessible rooms. Why not stay in this excellent southampton hotel and ask about our low rates. ... more less
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- Also Known As:
- Holiday Inn Express Southampton West Hotel Southampton
- Holiday Inn Southampton
- Southampton Holiday Inn