Dirty shower room, tatty linen, scruffy room, dirty floors, small threadbare towels. Poor service. No service at breakfast. Self service apart from asking for English breakfast, "continental buffet" = help yourself milk from fridge, cereal from plastic tubs, toast your own bread (but watch it doesn't burn because toaster is not working properly!!) - yes the sign really did say that! Dirty crockery. I could go on. What a mistake we made. Not just us, other residents at breakfast this morning agreed with us.
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