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“Mediocre at best”
Review of Gusto Lounge

Gusto Lounge
Ranked #129 of 909 Restaurants in Southampton
Price range: US$7 - US$36
Cuisines: Italian
More restaurant details
Restaurant details
Good for: Special Occasion Dining, Business meetings, Romantic, Groups
Dining options: After-hours, Breakfast, Lunch, Dinner, Reservations
Description: Gusto Lounge Bar & Bistro is at the heart of Southampton's cultural centre and the gateway to the City. If you are a visitor to the city using the busy central station, the ever popular Mayflower theatre which is home to most of the biggest west end musicals and plays or the newly opened sea city and titanic museum you will find us ideally placed. Our lounge bar is located on the ground floor. This is a casual dining environment. The ‘All Day Menu’ is served here on a walk in only basis; so casually walk in, sit down and then order at the bar. Our Bistro is located on our first floor; here you can enjoy a more formal dining experience. Between 5 – 7 pm, the kitchen prioritises the Bistro due to the proximity of The Mayflower, so particularly if you’re a theatre visitor, this is the place to dine.
Reviewed 10 April 2014

This place is right by the Mayflower theatre so anyone looking for pre dining food i'd advise to book the whole area gets super busy before shows start.

We decided to come in here as based on the view from the outside and the fact it didn't look over priced seemed like it was a winner.

sat down ordered our drinks and some food there was a slight confusion about what was coming out as a starter and mains but it was no bother really the girls looking after us were all very nice.

we had 3 small starters for £10 and one pizza.

The bruschetta was hands down the best i've ever had before it was so tasty it was unreal, I could happily eat that all day long.

The prawn cocktail was also very good but the meatballs were dire. they were soft and squidgy and weren't very pleasant to eat but worse of all the lacked flavour.

The pizza when it arrived was massive and looked very nice, the crust was crisp and the base was very nice, the cheese was also very nice but a bit too much for my liking, the meats we're rather tasteless which severely detracted from the overall taste of the pizza, I ate it purely because I was hungry and we were in a rush to get to our seats.

overall we spent just under £30 for 2 meals and 2 drinks which I think is good pricing but the quality didn't quite match our hopes.

That being said it was not the worst place you could go too so i'd recommend you try it for yourself and see how you feel.

    • Value
    • Atmosphere
    • Service
    • Food
1  Thank daveh182
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
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169 - 173 of 358 reviews

Reviewed 1 April 2014

Was planning to have a pre-theatre meal at this restaurant and wanted to book a table, completed the on-line booking enquiry via their website, after 4 days I had not received a response. I rang the restaurant and left a message on the answer machine with contact details, still no response, completed the on-line booking enquiry again via the website, guess what... after 3 days still no response, tried to call and got the answer machine again, giving up on the idea of having dinner at this restaurant too much like hard work trying to book a table.

    • Service
Thank TInD444
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Reviewed 29 March 2014

We have been regular visitors to this restaurant, generally for pre-theatre dinners, for many years. Recently it opened an upper floor, which seems to be a step too far. The top floor is clearly a long way from the kitchen and this is reflected in poor quality service against a background of characterless environment.
Thinking the first bad experience was probably a "one-off", we persevered by returning a week later. The service on the second occasion was slow, inept and downright rude.
We ordered wine and water. A bottle of wine was duly plonked on our table without ceremony, leaving us to open it and pour it. The water came half an hour later. The main course took almost an hour to arrive, so we had to bolt it down pre theatre and cancel pudding. The food had clearly been sitting on a hot plate for some time.
The manager seemed to be keener on having a scrap with us than listening to honest feedback. So she really needs to read this!
It is possible that the ground floor has maintained the restaurant's previously good standard of cuisine and service. However, we will not be returning to find out. Advice to readers intending to eat here - insist on a ground floor table or go somewhere else!

Thank Graeme M
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Reviewed 21 March 2014 via mobile

Popped into the restaurant and booked a table for a post theatre bite to eat. When we got there the kitchen was closed and our booking had been 'lost'. The manager's attitude was dismissive and he didn't even offer an apology. I wouldn't have minded if he'd shown even a little sympathy but there was none. My impression was that there had not been any more post theatre bookings and so they just decided to shut up shop. I am a reasonable person and I would have understood that if he had come clean. Not a good way to treat customers.

Thank KeithieW
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Reviewed 2 March 2014

Came here with my boyfriend for a Saturday night meal, was very busy so would advise booking especially if there is a show on at the theatre as this is a popular place to eat before seeing a show.

Food was lovely, the Pollo Pizza was gorgeous and my boyfriend loved his Steak with blue cheese sauce. Prices were reasonable, it cost us just over £60 for 2 3 course meals and a bottle of wine.
Service was also good and very waitresses were very attentive.

Overall had a lovely meal and will definitely visit again for another romantic meal.

    • Value
    • Atmosphere
    • Service
    • Food
Thank Jazzpafc
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC

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