First impressions were good - friendly staff who made you feel welcome. Room was fine just as asked for but was on the the street side which on a Friday night was fairly lively which meant it was difficult to escape the noise on bedtime (at midnight). The room though was very warm and the windows did not open fully - so much so that I couldn't stay in this place during the summer. The fridge cupboard threw out a lot of heat. Our friends in the adjacent room had the same experience as us.
The bar was buzzy. Excellent live singer and the meal we had there was great british food with a modern twist.
Breakfast was good but we had to wait ages. One couple walked out after waiting 45mins and another was given cornflakes as they had no muesli - problem was they didn't tell the guest first. I also think breakfast really should be included in the room rate.
On check out there was over £50 in additional charges which had been put on in error! Our friends had £100 in additional charges which they had not used. We were told they had a problem with their computer. This was very shabby and a reason neither of us would return to this place.
- Official Description (provided by the hotel):
- The White Star Tavern is an award-winning pub, restaurant and hotel in Southampton, offering a true taste of Hampshire hospitality. Open for breakfast, lunch and dinner every day, it’s held two AA rosettes since 2010 - the only Southampton restaurant to do so… ... more less
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- Also Known As:
- White Star Tavern Hotel Southampton