Unfortunately we won't find out how this B&B actually was as I would not try to book here again. It seems that unless they have your booking secured they don't really bother with any customer service. I emailed my enquiry to them and received a one line reply with no "dear xxx, regards etc". When I remarked about it I was told that they sent many replies that day already (to other people) and I should be happy I got one. I don't think is an appropriate answer for someone who works in the service industry, it's a shame as it looked like a nice place.