We arrived on a busy Friday night, for a one night stay, to a warm and friendly welcome. We were shown an excellent comfortable room ('Willi Opitz') and went downstairs and had a very pleasant meal - a very Hotel Du Vin experience.
However, when we went back to our room we realised that there was sound of rushing air coming from behind the wall, We were told, when we rang reception about it, that this was the flue from the kitchen extractor fan. It went on until c.1150pm. It started again briefly, waking us up a couple of times during the night, including at c.130am, and then continuously from c.630am, presumably when breakfast preparation started. We had a very poor night's sleep.
(The flue did not affect any other room on the same floor. It ran between the wall of our room and the back of a cleaner's cupboard on the landing.)
The breakfast was excellent. Our complaint about the room was dealt with very sympathetically.
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- Also Known As:
- Hotel Du Vin And Bistro
- Hotel Du Vin Winchester