I recently tried to book their function room for a three day art exhibition. The manager that I spoke to quoted me a price and told me that he would confirm this by email. Two days later when I got the email the price had doubled. When I questioned this and his competence, I got an email from the manager rather suggesting that it was my mistake, no apology. Standing up for your staff is one thing, supporting incompetence in them and suggesting that it’s the customers fault is arrogant and a very poor attitude.
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- Also Known As:
- Hotel Du Vin And Bistro
- Hotel Du Vin Winchester