Stayed here with my husband for a 2 night break beginning of August. We wanted a relaxing break in a comfortable hotel. We booked a club room. Nice decor. First night we were kept awake by a constant tapping sound which drove us insane to the point I went down to reception at 2.30am and asked for another room - we worked out it was the aircon dripping down into the plumbing behind the wall. Unfortunately the only room left that night was one facing the back of the hotel (where all the extractor flumes are) and the aircon was out of order so we slept the remainder of the night in this stuffy small room. Duty manager was polite and tried his hardest to help. We were reallocated a new room for the 2nd night, no aircon problems thankfully. Booked dinner both nights but should have eaten out on the 2nd night as the town have some lovely restaurants not far away, plus they messed up my husbands main course so he ate his about 15 mins after I started mine.
Woke up Sunday morning (day of departure) at 07.15 by a coach parked in the car park with its engine running. It was loud!
Pros - helpful, friendly staff. Excellent breakfast. Comfortable beds.
Cons - Faulty aircon in our room.
Overlooks a council carpark/coach park which is really noisy.
Walls are thin, can hear our neighbours talking and they are not being particularly loud.
Dinner menu lacks imagination and we weren't the only couple to have an order screwed up.
I would say elements of this hotel are AA 4* - but it is really more 3*. A few nice furnishings does not make a hotel, there are many small details which need to be improved in our opinion.
We won't stay again.
- Official Description (provided by the hotel):
- The Winchester Hotel and Spa is a calming base from which to explore the beautiful historic City of Winchester. The hotel offers attentive, friendly and professional service, coupled with sophisticated interior styling throughout. Ample onsite parking is available (chargeable). ... more less
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- Also Known As:
- The Hotel Winchester
- Winchester The Hotel
- Winchester Hotel