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“Excellent”

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The Winchester Hotel & spa
Ranked #7 of 13 Hotels in Winchester
Certificate of Excellence
Gothenburg, Sweden
Level 3 Contributor
20 reviews
7 hotel reviews
common_n_hotel_reviews_1bd8 16 helpful votes
“Excellent”
Reviewed 24 June 2014

Outstanding service and hotel facilities.
Stayed in the Diamond Suite for one night and was very impressed with the room and amenities. Food and service in the restaurant as well as the bar was very goodl Friendly and professional staff. Did not use the pool or spa as we arrived too late but looked ok.Wish I had had the time so stay a few more nights, will most certainly return.

  • Stayed June 2014, travelled with family
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
1 Thank Agneta L
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
PAE044, General Manager at The Winchester Hotel & spa, responded to this review, 1 July 2014
Dear Guest

Thank you for your excellent review of The Winchester Hotel and Spa.

We are all delighted that you enjoyed your stay with us.

Paul Eaves General Manager
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This response is the subjective opinion of the management representative and not of TripAdvisor LLC
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1,744 reviews from our community

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Rating summary
  • Location
  • Sleep Quality
  • Rooms
  • Service
  • Value
  • Cleanliness
Traveller tips help you choose the right room.   Room tips (356)
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Bournemouth, United Kingdom
Level 5 Contributor
95 reviews
18 hotel reviews
common_n_hotel_reviews_1bd8 29 helpful votes
Reviewed 23 June 2014

A second visit to this hotel on a spa and overnight stay deal, this is an excellent value for money break,food excellent, services excellent, spa treatments good, pool and jacuzzi lovely and warm. Hotel is in a great location for access to Winchester City centre. My only gripe would be that the hotel is now charging for car parking at the back of the hotel which was free last year, however this would not stop me staying at this hotel again. I love this hotel and would thoroughly recommend it to others.

  • Stayed June 2014, travelled with family
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
Thank Carolyn B
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
PAE044, General Manager at The Winchester Hotel & spa, responded to this review, 24 June 2014
Dear Guest

Thank you for your lovely review of The Winchester Hotel and Spa.

We are very proud of our Spa and are so pleased that you enjoyed your pampering !

We hope that you will visit us again very soon.

Paul Eaves General Manager
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This response is the subjective opinion of the management representative and not of TripAdvisor LLC
lancashire
Level 4 Contributor
31 reviews
15 hotel reviews
common_n_hotel_reviews_1bd8 18 helpful votes
Reviewed 15 June 2014

Hotel is in a good location about five minutes walk to the centre, winchester is a lovely city. the rooms are good and the bar area is nice to sit and have a drink, didn't try the spa but it looked ok.

  • Stayed June 2014, travelled as a couple
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
1 Thank susan-and-mark-A
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
PAE044, General Manager at The Winchester Hotel & spa, responded to this review, 24 June 2014
Dear Guest

Thank you for your review of The Winchester Hotel and Spa.

Your feedback is so important to us and I am delighted that you enjoyed your stay.

We hope to have the pleasure of welcoming you back to the hotel again very soon - and hopefully you will have the opportunity to relax in our Spa on any future return visit !

Paul Eaves General Manager
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This response is the subjective opinion of the management representative and not of TripAdvisor LLC
Andover, United Kingdom
Level 3 Contributor
12 reviews
4 hotel reviews
common_n_hotel_reviews_1bd8 12 helpful votes
Reviewed 15 June 2014

We planned our wedding breakfast simply using the menu from Huttons restaurant. We chose this hotel for the affordable prices and its proximity to Winchester Registry Office (about a 5 minute walk) The food was very well received by ourselves & our guests and the effort taken by Helen & the team was excellent. We only had a small number of guests but the team looked after us very well. Our room (a suite) was superb, super clean with a very comfortable bed. Breakfast was excellent with attentive staff. We did not use the spa & pool so cannot comment. The bar prices were a little pricey but in keeping with other hotels that we have been to but one irritation was having to pay for the parking at the back of the hotel. All in all the hotel did not let us down for a our special day and the overall price we paid for our breakfast & stay was very good value and the price did not vary from the day we signed with Helen. I have to point a little detail that goes a little way to highlight the attention to detail that we witnessed, during the evening the bar man asked if we would like our glasses warmed for the brandy. Don't let the front exterior of the building fool you.

Room Tip: We have not rated the spa as we did not use this facility. Our room which was at the front of the ho...
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  • Stayed May 2014, travelled as a couple
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
1 Thank neilob47
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
PAE044, General Manager at The Winchester Hotel & spa, responded to this review, 24 June 2014
Dear Guest

Thank you for your lovely review of The Winchester Hotel and Spa.

What more praised could we ask for !

I am `over the moon` that you enjoyed the Wedding celebrations with us - and we wish you every happiness for the future.

Paul Eaves General Manager
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This response is the subjective opinion of the management representative and not of TripAdvisor LLC
Bedale, United Kingdom
Level 2 Contributor
7 reviews
4 hotel reviews
common_n_hotel_reviews_1bd8 11 helpful votes
Reviewed 14 June 2014

A perfect overnight stay for us. The room was excellent, clean and very quiet. Particularly enjoyed the spa and pool facilities. Super value - would recommend unreservedly. Very well positioned for access to the city.

  • Stayed May 2014, travelled as a couple
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
1 Thank Bob S
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
PAE044, General Manager at The Winchester Hotel & spa, responded to this review, 24 June 2014
Dear Guest

Thank you for your excellent review of The Winchester Hotel and Spa.

I am delighted that you enjoyed your stay with us and your feedback is so very important to the hotel team.

I hope to have the pleasure of welcoming you back to the hotel again very soon.

Paul Eaves General Manager
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC
Ramsbottom
Level 4 Contributor
43 reviews
19 hotel reviews
common_n_hotel_reviews_1bd8 35 helpful votes
Reviewed 13 June 2014

We have just returned from a short two night Heritage Break at this hotel it included tickets to the cathedral breakfast on each morning and diner on the first night. The hotel is modern and clean but it just 'lacks something' along the way.

Positives: rooms, if a little dark, were well presented and kept very clean. The spa had a very small pool but had a Jacuzzi along with steam and sauna rooms, and was very clean.

Negatives: We were not impressed with the food. Breakfast had a very wide variety of food but the hot food was cool and had been out a long time so was not very appetizing. The staff did not clear the tables efficiently or replenish things when they had run out. The evening meal was okay but nothing special and again cool food.
The bar prices were very expensive so although there is a lovely terrace to sit on it was empty because people obviously found this a put off.

The staff on the whole were friendly. It takes about ten minutes to walk to the centre of Winchester.

  • Stayed June 2014, travelled as a couple
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
1 Thank SuzanneRamsbottom
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
PAE044, General Manager at The Winchester Hotel & spa, responded to this review, 24 June 2014
Dear Guest

Thank you for your recent review of the hotel.

I am very sorry to learn that we did not exceed your expectations in all areas.

Your key criticisms appear to concern food and breakfast and dinner which was not as hot as you would have liked. Whilst I cannot understand why this would be the case (and we have not had any other guest comments of this nature at all) I would welcome the opportunity to discuss this feedback with you further.

Paul Eaves General Manager
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Broadstairs
Level 3 Contributor
19 reviews
5 hotel reviews
common_n_hotel_reviews_1bd8 12 helpful votes
Reviewed 13 June 2014

This was a real find for us. We had a two night visit to Winchester and stayed here B&B. From the start the staff were friendly and attentive. The room was very clean, well decorated and had a fridge. There is a small pool and spa area, which was great at the end of a day sightseeing. There is a small terrace by the bar and you can have breakfast outside as well. We would certainly go again.

Room Tip: You can cut through side streets to get into town rather than walk the main road.
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  • Stayed June 2014, travelled as a couple
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
1 Thank PRSbroadstairs
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
PAE044, General Manager at The Winchester Hotel & spa, responded to this review, 24 June 2014
Dear Guest

Thank you for your great review of The Winchester Hotel and Spa.

On behalf of the whole hotel team I am so pleased that you enjoyed your stay with us - and hope to be able to welcome you back to the hotel again very soon for a return visit.

Paul Eaves General Manager
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC
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Additional Information about The Winchester Hotel & spa

Property: The Winchester Hotel & spa
Address: Worthy Lane, Winchester SO23 7AB, England (Formerly Winchester Moat House)
Region: United Kingdom > England > Hampshire > Winchester
Amenities:
Bar / Lounge Business Centre with Internet Access Fitness Centre with Gym / Workout Room Free High Speed Internet ( WiFi ) Restaurant Room Service Spa Suites Swimming Pool Wheelchair access
Hotel Style:
#1 Business Hotel in Winchester
#5 Romantic Hotel in Winchester
#6 Luxury Hotel in Winchester
Price Range (Based on Average Rates): ££
Hotel Class:4 star — The Winchester Hotel & spa 4*
Number of rooms: 96
Official Description (provided by the hotel):
The Winchester Hotel and Spa is a calming base from which to explore the beautiful historic City of Winchester. The hotel offers attentive, friendly and professional service, coupled with sophisticated interior styling throughout. Ample onsite parking is available (chargeable). ... more   less 
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Also Known As:
The Hotel Winchester
Winchester The Hotel
Winchester Hotel

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