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“Average”
Review of Merton Hotel

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Merton Hotel
Ranked #12 of 12 Hotels in Hereford
Colwyn Bay, United Kingdom
Level 5 Contributor
66 reviews
18 hotel reviews
common_n_hotel_reviews_1bd8 12 helpful votes
“Average”
Reviewed 22 July 2013

The main thing going for the hotel is its proximity to the railway station. Hereford does not have many good places to eat and with hindsight I would have had an evening meal at the hotel which did offer a good choice. Room a bit basic and on the small side; staff seemed friendly enough, Could do with more non-cooked choice for breakfast eg Weetabix.

  • Stayed July 2013, travelled on business
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Helpful?
Thank Philip365
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
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105 reviews from our community

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Rating summary
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Traveller tips help you choose the right room.   Room tips (32)
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English first
Bournemouth, United Kingdom
Level 4 Contributor
40 reviews
5 hotel reviews
common_n_hotel_reviews_1bd8 23 helpful votes
Reviewed 30 June 2013

Just to set the scene, I travel for work, so there are few requirements that I see as a must have, on some of these the Merton fell short on, which for some travellers would not be an issue. Ok, the Merton is central, which is a positive, it has no parking, or WIFI which are both negatives from a 'work' perspective. The hotel, well when I say hotel, it's more a pub with rooms, in general is 'traditional' which is a nice way of saying old, or "welcome to the 70's".. and need of some TLC, and a complete re-furb. My room, room 22, was on the 2nd floor (no lift), via some fairly narrow stairways, and was at the front of the hotel, so with a night club across the road, you needed to be a heavy sleeper. On a positive note, the food was a pleasant surprise, and the local ale was a delight.. So in summary, if you are in Hereford for work, there maybe better choices, however if you need a cheap, passable hotel, with good 'grub' which in reality is a pub with rooms, right next to the bus station, in the central Hereford, this could be the one for you.

Stayed June 2013, travelled on business
Helpful?
1 Thank David P
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Trevor08, Owner at Merton Hotel, responded to this review, 3 July 2013
We do have free WiFi available to all guests. We do clearly state that we do not have "Private" parking, ample public spaces are available within a few yards. Like many small hotels, we do not have a lift - for the three rooms above the first level. Our stairways are of a standard width, I can easily walk up them with a suitcase in each hand. Let ME set the scene...En suite bedrooms, 24 hour reception management, good restaurant, good service, wide choice of freshly cooked breakfasts, central to the city, free WiFi, laundry service, Email and printing services.....Pub or Hotel?
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This response is the subjective opinion of the management representative and not of TripAdvisor LLC
Cardiff, United Kingdom
Level 5 Contributor
50 reviews
11 hotel reviews
common_n_hotel_reviews_1bd8 26 helpful votes
Reviewed 26 June 2013

Had a pleasant overnight stay at the Merton Hotel, which is most convenient for a train traveller such as myself. Good room and a first-rate breakfast, with a splendid fresh fruit salad with yogurt followed by a good 'English' breakfast. Good Butty Bach beer too! Would stay again on a visit to Hereford.

  • Stayed June 2013, travelled with friends
    • Value
    • Location
    • Sleep Quality
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Helpful?
1 Thank DaiorBai
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Wakefield
Level 6 Contributor
115 reviews
31 hotel reviews
common_n_hotel_reviews_1bd8 84 helpful votes
Reviewed 19 June 2013

It's a shame there is no grading option between 'average' and 'very good'. The Merton is a perfectly OK budget hotel; it's clean and tidy, the rooms are comfortable, staff are friendly and ( from what we saw) cooked breakfasts are generous. We ate at the hotel once during our stay and found the meal was decent enough quality and well presented. The Merton is near the County Bus Station and the rail station and, as such, is very well situated. It should also be said that there are several busy pubs opposite the hotel, both of which are chains and renowned for cheap booze and all that goes with it; we would probably caution against a front-facing room for that reason alone. I guess the only real downer on our stay, however, was the nocturnal 'entertainment' on Sunday evening (midnight, to be precise) when our sleep was interrupted by a loud argument immediately outside our room - that is, in the corridor - between a man and woman who, it became apparent, did not know each other and were united purely by alcohol units consumed that night. They were almost certainly not guests as they both had local accents (I grew up in the area and know one when I hear one) and the woman said at one stage she was 'from Hereford'. I can only conclude that means they were staff at the hotel. At any rate, the argument developed into loud sex (still in the corridor) before the man unceremoniously evicted his 'partner'. We mentioned the incident as we left the next day to be told the people concerned had been 'asked to leave' implying they wee unruly guests, which we doubt! Shame this was the conclusion to our stay as it had otherwise been perfectly OK.

Room Tip: Don't opt for facing the main road as it is opposite several pubs and near the main hospital.
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  • Stayed June 2013, travelled as a couple
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Helpful?
Thank MiriamWakefield
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Trevor08, Manager at Merton Hotel, responded to this review, 22 June 2013
With regards to the critical claims that the people disturbing your nights stay were "almost certainly not guests" and the suggestion that they were members of staff, I can assure you that they were not. No members of staff live within the building and in fact looking at the guests on the night of your stay I can see that several of them were from Hereford - it is not unheard of that people living on the outskirts of Hereford may choose a hotel over a costly taxi home !
The response you were given in the morning that the guests had been asked to leave is also true. To suggest that a member of staff would lie to you on departure is insulting. All of the staff in our employment are respectable individuals and well thought of amongst our regulars and hotel guests.

Thank you however for the comments which relate to the hotel.
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This response is the subjective opinion of the management representative and not of TripAdvisor LLC
London, United Kingdom
Level 3 Contributor
23 reviews
13 hotel reviews
common_n_hotel_reviews_1bd8 16 helpful votes
Reviewed 15 June 2013

I was about to say "overpriced" but I can't imagine how a hotel could survive if it charged much less than I paid for a single room. The place needs to be refreshed: a lick of paint, some higher-quality bathroom fittings, newer carpets, better mattresses ... a bit of low-end capital investment , which I suspect they can't afford, or borrow. The people were lovely, and the breakfast was good (although not outstanding) and the location is great for the train station and the hospital. Although it's within walking distance of the centre it's close to some noisy pubs, that I suspect could be annoying on a Friday or Saturday (I stayed at the back of the hotel, on a Sunday, so was undisturbed). Basically, it's a pub. Expect to be staying in a pub and you won't be disappointed. However, there are some much nicer guest houses in which to stay in Hereford, for a very similar price.

  • Stayed June 2013, travelled on business
    • Value
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Helpful?
Thank doctorbrown
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC

Travellers are raving about these Hereford hotels

Pewsey, United Kingdom
Level 6 Contributor
125 reviews
45 hotel reviews
common_n_hotel_reviews_1bd8 65 helpful votes
Reviewed 3 June 2013 via mobile

Last minute booking as decided to go to Hay Festival, which is about 21 miles away. Small room but edequate, wasn't expecting the Ritz! Shower worked and room quiet. Strong smell of air freshner in the alleyway. Breakfast adequate, freshly cooked bog standard fare. Staff pleasant. Can park by the bus station opposite a few restaurants and night clubs close by.

  • Stayed June 2013
    • Value
    • Location
    • Rooms
    • Cleanliness
    • Service
Helpful?
Thank AGDowson
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
berlin
2 reviews
common_n_hotel_reviews_1bd8 2 helpful votes
Reviewed 8 May 2013

It was nice to be met by polite staff who were efficient in organising our late booking and squeezing us in for and evening meal. The food was enjoyable and the recommend wine was a suitable fit. Our room, as expected, was clean and well presented. After a sound sleep we started off our day with a hearty tradition English breakfast and a swift checkout topped of our enjoyable stay.

  • Stayed April 2013, travelled as a couple
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
1 Thank jamesHBerlin
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
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Additional Information about Merton Hotel

Property: Merton Hotel
Address: 28 Commercial Road, Hereford HR1 2BD, England
Region: United Kingdom > England > Herefordshire > Hereford
Amenities:
Bar / Lounge Restaurant
Hotel Style:
Ranked #12 of 12 Hotels in Hereford
Price Range (Based on Average Rates): £
Number of rooms: 15
Official Description (provided by the hotel):
City centre hotel close to public transport and local attractions ... more   less 
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Also Known As:
Merton Hotel Hereford, Herefordshire

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