Booked a family meal for a birthday, bar area was nice, table was ready, and we had pre - ordered as there were quite a few of us. Food was brought out quickly, and on time, but two of the fillet steaks were overcooked, well done not medium, cold, and no onion rings on one of the plates. Both these were returned, one came back out and we were told that the chef said it was medium, it was cooked through, and cool, so we rejected that. They came back out and said they would cook another one. The other persons meal came out nuked in the micro wave, so where it was overcooked in the first place, it was not well and truly cooked and hot!! This was rejected, and then it came out again, the same piece of meat!!! so that was three times, they then said they would cook another steak, but by then we had had enough, so cancelled those two meals completely. The waitresses were competely professional, but when we asked to see the chef he did not come out....the rest of the meals were fine, so maybe the chef could just could not cook steak! bearing in mind we were in Herefordshire ......looking forward to a Hereford steak.....we will not be back.
- Official Description (provided by the hotel):
- City centre hotel close to public transport and local attractions ... more less
- Reservation Options:
- TripAdvisor is proud to partner with Booking.com, Odigeo, Expedia, Hotels.com, Ebookers and 5viajes2012 S.L. so you can book your Merton Hotel reservations with confidence. We help millions of travellers each month to find the perfect hotel for both holiday and business trips, always with the best discounts and special offers.
- Also Known As:
- Merton Hotel Hereford, Herefordshire