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“Cheap so can't grumble too much”

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Premier Inn Hereford Hotel
Ranked #3 of 13 Hotels in Hereford
London, United Kingdom
Level Contributor
257 reviews
48 hotel reviews
common_n_hotel_reviews_1bd8 128 helpful votes
“Cheap so can't grumble too much”
3 of 5 bubbles Reviewed 6 May 2014 via mobile

Stayed one night whilst attending a friend's wedding.

Positives:- the hotel was clean, mostly quite, the bed was comfortable, tea and coffee was in the room and there was hot water so I was happy. Cheap, cheap, cheap.

Negatives:- the room got a bit cool during the night. I could hear foot steps from the room above in the morning. The breakfast wasn't great. The taps are poorly designed, I challenge anyone to turn the tap on fully and not get a wet crotch. A bad game which I lost many times.

Stayed May 2014, travelled with friends
Helpful?
Thank Anand_Hari
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
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587 reviews from our community

Traveller rating
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Rating summary
  • Location
    4 of 5 bubbles
  • Sleep Quality
    4 of 5 bubbles
  • Rooms
    4 of 5 bubbles
  • Service
    4 of 5 bubbles
  • Value
    4 of 5 bubbles
  • Cleanliness
    4.5 of 5 bubbles
Traveller tips help you choose the right room.   Room tips (112)
Date | Rating
  • Dutch first
  • English first
  • French first
  • German first
  • Any
English first
Ipswich, United Kingdom
1 review
common_n_hotel_reviews_1bd8 1 helpful vote
5 of 5 bubbles Reviewed 24 April 2014

This hotel is close to Hereford City centre, Beefeater restaurant is 20 yards away.Lovely quiet setting .Perfect for a good nights sleep.Parking is ample and as secure as can be without a compound.All in all very enjoyable

  • Stayed April 2014, travelled with family
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
1 Thank John S
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Norwich, United Kingdom
Level Contributor
404 reviews
78 hotel reviews
common_n_hotel_reviews_1bd8 102 helpful votes
5 of 5 bubbles Reviewed 24 April 2014

very professional staff, warm and friendly

ample car parking with minimal noise from the traffic outside

the rooms are as you would expect

the grill restaurant had a good menu selection and the staff were excellent

i would recommend this hotel

  • Stayed April 2014, travelled on business
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
Thank Taur033
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
London, United Kingdom
2 reviews
common_n_hotel_reviews_1bd8 7 helpful votes
1 of 5 bubbles Reviewed 22 April 2014

Beware the customer service. They are unwilling to help with anything that isn't written in the rules.
I had a wedding to attend at 1pm. Check in was 2pm. There really wasn't any budging on that check in time! Dumped my gear in a randoms room got changed in the car. Checked in after the wedding in the early hours of the morning. Their example of going above and beyond. Other than that, fine. But beware rules are rules.

  • Stayed April 2014, travelled solo
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
1 Thank DTSK
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
WhitbreadHotels, Online Customer Service at Premier Inn Hereford Hotel, responded to this review, 24 April 2014
Thank you for taking the time to review your stay at our hotel. It really matters to us that our guests enjoy every aspect of their stay. We sincerely apologise that on this occasion our hotel fell far short of your expectations. Your feedback is very much appreciated as it enables us to improve standards. Please be assured that the issues raised will be fully investigated. Thank you once again for your review.
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC
Staffordshire, United Kingdom
Level Contributor
8 reviews
5 hotel reviews
common_n_hotel_reviews_1bd8 3 helpful votes
5 of 5 bubbles Reviewed 22 April 2014

Had a lovely stay, nice hotel. Friendly staff and perfect location! Location is more for relaxing as there isn't many places near by. The beefeater next door did lovely food will defiantly be staying again.

  • Stayed April 2014, travelled as a couple
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
Thank prettypink_10
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Aylesbury
Level Contributor
9 reviews
common_n_hotel_reviews_1bd8 5 helpful votes
5 of 5 bubbles Reviewed 21 April 2014

We stayed at the hotel for 2 nights and the service was excellent. We have a young family and the staff were incredibly helpful, particularly the night porter and the lady on reception when we arrived on Saturday 19th April. Due to having such a young family (a 2 month old baby) we required the use of the fridge and the microwave for storing the bottles and sterilising them. I would recommend this hotel as it was also very clean and all staff welcome you with a good morning each day.

  • Stayed April 2014, travelled with family
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
Thank Alex A
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Dorchester, England, United Kingdom
Level Contributor
10 reviews
9 hotel reviews
common_n_hotel_reviews_1bd8 13 helpful votes
5 of 5 bubbles Reviewed 21 April 2014

my wife and I stayed here 16th 17th and 18th april 2014,as usual we received a very friendly welcome,the hotel was well maintained clean and comfortable,we dined each night the food was very good except 1 night we had chicken breast,unfortunatly the chicken was processed,and not very nice,the other nights we had steak,and gammon both very good quality

  • Stayed April 2014, travelled as a couple
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
Thank Keith B
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
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Additional Information about Premier Inn Hereford Hotel

Property: Premier Inn Hereford Hotel
Address: Holmer Road | Holmer, Hereford HR4 9RS, England
Region: United Kingdom > England > Herefordshire > Hereford
Amenities:
Bar / Lounge Restaurant Wheelchair access
Hotel Style:
Ranked #3 of 13 Hotels in Hereford
Price Range (Based on Average Rates): £
Hotel Class:3 star — Premier Inn Hereford Hotel 3*
Number of rooms: 81
Official Description (provided by the hotel):
The thousand-year-old Hereford Cathedral, just 15 minutes away, houses the incredible Mappa Mundi ... more   less 
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Also Known As:
Premier Inn Hereford Hotel Herefordshire

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