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“great location”

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Clarion Collection Hotel St. Albans
Ranked #2 of 10 Hotels in St Albans
Certificate of Excellence
ESSEX
Level 5 Contributor
35 reviews
17 hotel reviews
common_n_hotel_reviews_1bd8 25 helpful votes
“great location”
Reviewed 25 August 2013

This hotel is in the city centre, walking distance from everywhere!! The rooms were clean and modern, obviously recently refurbished. We had a delicious breakfast and the service was very good. My only moan is that when we arrived, dirty linen was being collected and we couldn't get in the car park and we were spoken to, very rudely, by the driver of the laundry van. The car park is very small but if he had told us about the other car park a little further along, no one would have got agitated.

Room Tip: We were staying on the second floor and the rooms were rather warm, hence the average sleep quality.
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  • Stayed August 2013, travelled with family
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
Thank LINDAJP000
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Andy809, General Manager at Clarion Collection Hotel St. Albans, responded to this review, 28 August 2013
Thank you for your review following your recent stay at the Clarion Collection Hotel St Albans.

I was extremely pleased to read that you enjoyed your stay with us and must aplogies for the conduct of the linen driver.

Thank you for choosing Clarion Collection Hotel St Albans.

Kind regards

Andrew Antoniades
General Manager
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC
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565 reviews from our community

Traveller rating
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Rating summary
  • Location
  • Sleep Quality
  • Rooms
  • Service
  • Value
  • Cleanliness
Traveller tips help you choose the right room.   Room tips (128)
Date | Rating
  • English first
  • German first
  • Italian first
  • Norwegian first
  • Spanish first
  • Any
English first
Harrogate, United Kingdom
Level 3 Contributor
16 reviews
6 hotel reviews
common_n_hotel_reviews_1bd8 12 helpful votes
Reviewed 23 August 2013 via mobile

This is a really nice hotel in a good central location with parking nearby. It was perfect for our business meeting yesterday. Very friendly & helpful staff.
Many thanks for helping us out at such short notice. Would recommend.

Stayed August 2013, travelled on business
Helpful?
Thank crazycandlelady
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Andy809, General Manager at Clarion Collection Hotel St. Albans, responded to this review, 28 August 2013
Thank you for your review following your recent stay at the Clarion Collection Hotel St Albans.

I was extremely pleased to read that you enjoyed your stay with us.

Thank you for choosing Clarion Hotel St Albans, and we do hope you choose to stay with us on your next visit to St Albans.

Kind regards

Andrew Antoniades
General Manager
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC
JonB1503
Level 3 Contributor
16 reviews
4 hotel reviews
common_n_hotel_reviews_1bd8 15 helpful votes
Reviewed 21 August 2013 via mobile

Second stay here in a matter of months, and this time even better (they were renovating last time). Hotel is clean and modern with helpful and cheerful staff. Although no restaurant as such, there are plenty if places to eat nearby, but the hotel does a good buffet breakfast. Room clean and modern with comfy bed. All in all a very nice place to stay.

  • Stayed August 2013
    • Value
    • Location
    • Rooms
    • Cleanliness
    • Service
Helpful?
Thank JonB1503
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Andy809, General Manager at Clarion Collection Hotel St. Albans, responded to this review, 28 August 2013
Thank you for your review following your recent stay at the Clarion Collection Hotel St Albasn.

I was extremely pleased to read that you enjoyed your stay with us.

Thank you for choosing Clarion Collection Hotel St Albans, and we do hope you choose to stay with us on your next visit to St Albans.

Kind regards

Andrew Antoniades
General Manager
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC
London, United Kingdom
Level 3 Contributor
10 reviews
3 hotel reviews
common_n_hotel_reviews_1bd8 2 helpful votes
Reviewed 16 August 2013

Very welcoming staff, attractive decor, spacious room (double). Very clean, bed comfy, attractive bathroom. Tea and coffee facilities provided with real milk. Buffet breakfast provided, scrambled eggs, beans, mushrooms, hash browns, bacon, sausages, with usual fruit, yogurt, muffins, bread, jams etc. - adequate and good quality. Our room was on ground floor at rear of hotel overlooking car park, but it was very quiet. Weather was warm and humid but our room was cool and a fan was already in the room. No air conditioning. Great location, short walk to Cathedral, station, shops etc. Would definitely stay here again as we really enjoyed our stay.

Room Tip: Room at rear of hotel probably quieter than those at front
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  • Stayed August 2013, travelled with friends
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
Thank Lesley A
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Andy809, General Manager at Clarion Collection Hotel St. Albans, responded to this review, 28 August 2013
Thank you for your review following your recent stay at the Clarion Collection Hotel St Albans.

I was extremely pleased to read that you enjoyed your stay with us

Thank you for choosing Clarion Collection Hotel St Albans, and we do hope you choose to stay with us on your next visit to St Albans

Kind regards

Andrew Antoniades
General Manager
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC
Houston, Texas, United States
Level 6 Contributor
160 reviews
50 hotel reviews
common_n_hotel_reviews_1bd8 66 helpful votes
Reviewed 14 August 2013

Stayed at this property from July 20 - 27, 2013 in the midst of an unusual heat wave. Which was a HUGE problem since the rooms are not air conditioned. We had to leave the window open, which concerned me greatly since we had a first floor room whose windows opened onto an alley. Not good. Otherwise, this was a fine hotel, centrally located in the town of St. Albans..

Room Tip: Bring your own face cloth for bathing / showering. Very few hotels we stayed at in the UK had one...
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  • Stayed July 2013, travelled as a couple
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
Thank Gary C
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Andy809, General Manager at Clarion Collection Hotel St. Albans, responded to this review, 28 August 2013
Thank you for your review following your recent stay at the Clarion Collection Hotel St Albans.

I agree it was very hot over that period and we have made sure that every room has a fan which will circulate the air in the room and keep it cooler.

Thank you for choosing the Clarion Collection Hotel St Albans, and we do hope you will choose to stay with us on your next visit to our wanderfull city

Kind regards

Andrew Antoniades
General Manager
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC
Milnathort
Level 4 Contributor
35 reviews
13 hotel reviews
common_n_hotel_reviews_1bd8 5 helpful votes
Reviewed 11 August 2013

A quaint hotel in a fab location right in the centre of St Albans. However, it does not have a restaurant and you need to order food in. There are menus placed in the rooms and I ordered a simple salad from Cafe Rouge which is next door. 40 mins after placing my order I was told the restaurant was too busy and they would not be delivering my salad so I ended up going to a local Italian for a pizza. This is an opportunity missed for what could be a great hotel if only the service was improved.

  • Stayed August 2013, travelled on business
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
Thank David S
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Andy809, General Manager at Clarion Collection Hotel St. Albans, responded to this review, 28 August 2013
Thank you for your review following your recent stay at the Clarion Collection Hotel St Albans

I am really sorry to hear the issues you had with the Cafe Rouge and was unaware of it until I read your comment. I have since spoken to the General Manager of the Restaurant to make sure that issues like this never arise again.

Thank you for choosing Clarion Collection Hotel St Albans, and we do hope that your faith in our service can be restored upon your next visit to us.

Kind regards


Andrew Antoniades
General Manager
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC
Edinburgh, United Kingdom
Level 5 Contributor
72 reviews
6 hotel reviews
common_n_hotel_reviews_1bd8 24 helpful votes
Reviewed 4 August 2013

I great welcome when I arrived at the hotel and given clean instruction on where the room was and if I need any thing to just ask. The room was on the ground floor but still a quiet room in the evening/night. The rooms were clean and tidy, with everything you would need for a trip. A quick to boil kettle, a powerful hairdryer, a full lenght mirror that you can stand back from. Breakfast was tasty and with a good strong coffee to start your day on.

  • Stayed June 2013, travelled solo
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
Thank lisamay73
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Andy809, General Manager at Clarion Collection Hotel St. Albans, responded to this review, 28 August 2013
Thank you for your review following your recent stay at the Clarion Collection Hotel St Albans.

I was extremely pleased to read that you enjoyed your stay with us.

Thank you once again for choosing The Clarion Collection Hotel St Albans, and we do hope you choose to stay with us on your next visit to St Albans.

Kind regards

Andrew Antoniades
General Manager
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC
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Additional Information about Clarion Collection Hotel St. Albans

Property: Clarion Collection Hotel St. Albans
Address: Ryder House Holywell Hill, St Albans AL1 1HG, England
Region: United Kingdom > England > Hertfordshire > St Albans
Amenities:
Bar / Lounge Business Centre with Internet Access Free High Speed Internet ( WiFi ) Free Parking Restaurant Room Service Wheelchair access
Hotel Style:
Ranked #2 of 10 Hotels in St Albans
Price Range (Based on Average Rates): ££
Hotel Class:4 star — Clarion Collection Hotel St. Albans 4*
Number of rooms: 60
Official Description (provided by the hotel):
Clarion Collection Hotel St. Albans is situated in the heart of St Albans historic City Centre, opposite the magnificent Abbey and close to some excellent shopping, restaurants and traditional pubs. St Albans has a wealth of history dating some 2000 years including Roman Occupation. With St Albans Cathedral, Verulamium Park, Roman Museum, Butterfly World, Warner Bros Studio tour of the Making of Harry Potter, Whipsnade Zoo and the Gardens of the Rose so close by, there is something for everyone. Conference Rooms in St Albans This grade II listed landmark building was built in 1911 by Samuel Ryder, donor of golf's prestigious Ryder Cup, to house the business of his successful seed company. It retains many original features including leaded light room screens, sweeping staircase and a magnificent mahogany and stained glass dome. Samuel Ryder's original fireplace surround complete with hand carved initials still stands in his private office which is now the principal meetings/function room. Samuel Ryder Bar & Restaurant, St Albans At the rear of this beautiful building, 60 modern guest rooms were built in 1999 to create a superb hotel. The Samuel Ryder building has been sympathetically refurbished in a contemporary style, yet retaining the period features, to house the reception, our Samuel Ryder Bar & Restaurant and three meeting rooms. The hotel has undergone refurbishment throughout. The public area refurbishment was completed end July 2013 and the hotel is now upgraded to Clarion Collection brand of Choice Hotels International ... more   less 
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Also Known As:
Comfort Hotel St Albans
Comfort Inn Saint Albans

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