I stayed here in January for one night whilst in the area on business. On arrival I asked the receptionist for a refurbished room or a complementary upgrade, she informed me that a nice room was available and completed the check in.
I opened the door to room 112 and was disappointed, two single beds, dated dark wood decor, dark carpets, poor bathroom and generally antiqued fittings were the order of the day, so much for the promise of a nice room!!
I ate out with work colleagues an returned quite late, I arrived back and eventually claimed into bed. The noise of a load fan was quickly evident, after a quick check I ruled out the bathroom an instead pulled back the bedroom curtains.....to my horror a bank of air conditioning units were situated just a few feet from my bedroom window!! I Returned to bed and tried to sleep but this proved impossible....I was tempted to ring reception but couldn't b bothered to change rooms part way through the night. I persevered but got no real sleep. I eventually gave in and got up. Upon leaving I complained to reception, I was asked why I didn't make reception aware....I responded and asked why reception didn't make me aware of the potential disruption!!?? I received a blank response. The duty manager did promise to respond to me via email but over 12 hours later I've received nothing.
I drove to work in Hemel Hempstead after exiting the hotel,all day i struggled with tiredness and after work I then had to drive home (3 hour drive), im still not sure how I managed to do this without falling asleep......very dangerous!?,
This hotel is dated and very poorly managed......AVOID......I will never stay here again!!!
- Official Description (provided by the hotel):
- The Noke by Thistle St Albans is a traditional Victorian hotel, located in Hertfordshire; it is accessible via the Thameslink train from London. Just off the M25, the M1 and close to the A1, it’s a popular venue for business meetings & weekend breaks. There are 110 bedrooms, including 44 deluxe bedrooms and suites and six meeting rooms, the largest seating 250 people theatre-style. With our landscaped grounds, easy accessibility and ample free parking on-site, Thistle St Albans is also a popular wedding venue and convenient for business meetings. ... more less
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- Also Known As:
- Thistle St Albans Hotel St. Albans
- Noke Hotel St Albans
- Thistle St Albans Saint