stayed at The Thistle on Sat 2nd Feb having booked by third party internet booking company.
When I presented my confirmation number on computer print-out at the a the Hotel we were told they had no record of the booking, I was informed they had rooms but at non internet rate, the Manager was then summoned but instead of apologising and giving us the room, he made us wait half hour in the cold reception area until he could contact the booking agency, however in the end and still unable to contact anyone he booked us in (he should have honoured internet booking with reservation number in first place).
The breakfast was very greasy and the room cold, the waitress informed us it was so cold when she started she had to turn up the heating as people had complained, not me this time.
The hotel itself is not too bad, a 3 star with a spar is what I would call it, no delux as stated, but if you want to stay at a very good hotel a three star one that is cheaper with bigger rooms with a far better breakfast there is one just up the road.
- Official Description (provided by the hotel):
- The Noke by Thistle St Albans is a traditional Victorian hotel, located in Hertfordshire; it is accessible via the Thameslink train from London. Just off the M25, the M1 and close to the A1, it’s a popular venue for business meetings & weekend breaks. There are 110 bedrooms, including 44 deluxe bedrooms and suites and six meeting rooms, the largest seating 250 people theatre-style. With our landscaped grounds, easy accessibility and ample free parking on-site, Thistle St Albans is also a popular wedding venue and convenient for business meetings. ... more less
- Reservation Options:
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- Also Known As:
- Thistle St Albans Hotel St. Albans
- Noke Hotel St Albans
- Thistle St Albans Saint