I stayed here in December last year because of the low online rate and had such a good time I specifically chose the Noke on my subsequent visit to St Alban's! I have travelled the world, stayed in some of the best and a few of the worst the industry has to offer. I have never, but never experienced such a friendly crew!
From check in to check out ALL the staff are friendly, helpful, attentive and give the impression that they enjoy working in the hospitality game.
Rooms were clean, as was the bathroom suite. No minibars or other nonsense but a several bottles of mineral water and an adequate supply of coffee and tea. Complimentary, of course.
One downside. The first time we were there we ate in the bar-restaurant. Once, but never again. Not a big problem as there are Chinese and Indian restaurants within walking distance. Breakfast (full English) was fine.
A big up to Tom for tolerating my bizarre sense of humour, Christine for making the most decorative coffee concoctions you could imagine and Gemma and Monika on reception for just being wonderfully considerate of newly-arrived guests.
A serious tip of the hat to one person I didn't meet; the manager. Sir or madam, I would be proud to have a team as good as yours. I can only assume you lead by example as this level of quality can not be achieved by coercion.
I'll be back :)
- Official Description (provided by the hotel):
- The Noke by Thistle St Albans is a traditional Victorian hotel, located in Hertfordshire; it is accessible via the Thameslink train from London. Just off the M25, the M1 and close to the A1, it’s a popular venue for business meetings & weekend breaks. There are 110 bedrooms, including 44 deluxe bedrooms and suites and six meeting rooms, the largest seating 250 people theatre-style. With our landscaped grounds, easy accessibility and ample free parking on-site, Thistle St Albans is also a popular wedding venue and convenient for business meetings. ... more less
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- Also Known As:
- Thistle St Albans Hotel St. Albans
- Noke Hotel St Albans
- Thistle St Albans Saint