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“Dinner”
1 of 5 bubbles Review of Prezzo - St Albans

Prezzo - St Albans
Ranked #163 of 325 Restaurants in St Albans
Price range: US$17 - US$38
Cuisines: Italian, Pizza
More restaurant details
Restaurant details
Good for: Groups, Child-friendly
Dining options: Dinner, Lunch, Highchairs Available, Reservations, Seating, Serves Alcohol, Takeout, Waitstaff, Wheelchair Accessible
Level Contributor
16 reviews
10 restaurant reviews
common_n_restaurant_reviews_1bd8 8 helpful votes
“Dinner”
Reviewed 27 April 2014 via mobile

Worst service in any restaurant I've eaten
Waited an hour for food
Will not be using this establishment again

DONT BOTHER

Helpful?
1 Thank Sacha W
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
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120 reviews from our community

Visitor rating
    24
    40
    26
    14
    16
Rating summary
    Food
    Service
    Value
    Atmosphere
Date | Rating
  • English first
  • Italian first
  • Portuguese first
  • Spanish first
  • Any
English first
Reading, United Kingdom
1 review
common_n_restaurant_reviews_1bd8 1 helpful vote
“poor service, loud & food not great”
Reviewed 22 April 2014

We celebrated joint birthdays as a family meal for 9 of us.
The music was so loud we had to shout at each other. Service was very slow - meal took 3 hours - not great for the children. The calamari was cold & rubbery. The chicken calabrese had sausage that was so hard you couldn't chew it. The childrens spag bol had hardly any sauce. Overall very unimpressed with this restaurant. A chain which is normally OK, but this one lets it down & the service was terrible. Avoid. There are much better places to eat in St Albans.

  • Visited April 2014
    • Value
    • Atmosphere
    • Service
    • Food
Helpful?
1 Thank E W
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Level Contributor
19 reviews
11 restaurant reviews
common_n_restaurant_reviews_1bd8 19 helpful votes
“Loud, not great service or food”
Reviewed 6 April 2014

We had a really poor meal at Prezzo's St. Albans. My two daughters were given a choice of a smaller children's meal or a larger one, neither were explained to us and the waiter was really rude and offish. We went for the smaller one for my 5 year old (which says for children up to 5 years old), and granted it was only £3.50 but when her pasta came it was served on a side plate and there were approximately 9 pieces of Penne Pasta, perhaps 10 max. On complaining they did bring back a slightly larger 'side plate' of pasta. However what was originally served to us wouldn't have filled up a 1 year old let alone a 5 year old. My other daughters portion of pesto pasta off the larger menu was bigger but there was so much pesto on it she couldn't eat it!

I ordered a goats cheese salad as a main course, as it was £10 we were surprised that there were two tiny pieces of french bread topped with a thin layer of goats cheese. The rest was all mostly lettuce with a few caramalised onions and bits of flat bread. Really really poor. The other dishes weren't great either though better than mine.

The meal was topped off by a group of 30 women coming in and sitting near us, who weren't there when we came in. So about half an hour into our meal they all came in and were extremely loud, we couldn't hear ourselves think and the atmosphere wasn't appropriate for a 5 and 8 year old. The waiting staff were all so busy with this group we were then ignored, one did apologise for ignoring us and said they were too busy with that group. I think they should have warned us at the very least, we didn't stay for dessert or coffee and to say we won't be going back is an understatement!

  • Visited March 2014
    • Value
    • Atmosphere
    • Service
    • Food
Helpful?
Thank K125T
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
St Albans, United Kingdom
Level Contributor
42 reviews
24 restaurant reviews
common_n_restaurant_reviews_1bd8 15 helpful votes
“Great food”
Reviewed 18 March 2014 via mobile

This restaurant is excellent. Try the spaghetti with chilli and prawns- superb. And the desserts are so good. The staff are always welcoming and friendly even with young children. Well worth a visit.

Helpful?
Thank ikhan093
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
London, United Kingdom
Level Contributor
61 reviews
36 restaurant reviews
common_n_restaurant_reviews_1bd8 58 helpful votes
“Terrible service”
Reviewed 23 February 2014

Why is it that Eastern European waitresses are the bain of my life. Could not get a seat or an idea of when one was available. I felt like we were being sterotyped as I have a beard.
Just awful, go elsewhere.

Visited November 2013
Helpful?
Thank UncleJona
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC

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