Oops - accidentally initially posted this in the Hotel Review section - have now copied across to the Restaurant Review section (eg this one)
Restaurant Meal and Cocktail Bar only - over-cooked steak, frequent fire alarms, blocked fire exit, very limited wine list, poor wine advice, not good value for money.
Staff were very generally very friendly and helpful - they almost all had their hearts in the right place.
Food was ok.
Staff didn't know where the disabled car parking spaces are (I still don't, do they have any?).
When sat in the cocktail bar, took a long time to be asked what we would like to drink (eg > 15 mins and they were not busy).
Ordered a medium-rare steak, received a medium-well-done steak (no pink at all); the steak was good quality meat, just not cooked as ordered.
Very limited wine list (<10 reds).
Head waiter seemed to have either 1) very little knowledge of limited wine list (eg inappropiate recommendations), and/or, 2) mercenary instinct to just recommend the most expensive bottles on the wine-list (which were the least appropiate wines...).
The fire alarm went off twice during the early part of the meal, this was ignored by the staff (does this mean it is a regular occurrence?) - is this the reason why my steak was over-cooked?
The fire exit I could see from my table was blocked by another table being in front of it - this is VERY worrying.
Waiting staff were not co-ordinated - eg one waitress would ask a question (for example, would you like black pepper, and we would answer 'no thank you'), within 90 seconds a second waitress would appear and ask the same question.
For ok-ish food, imperfect service, and a very poor wine list it is extremely expensive.
Restaurant & bars in this hotel have enormous potential, unfortunately this potential has not yet been realised.
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