I came here with my girlfriend for our anniversary, as we hadn't been to Canterbury before and thought we'd go and treat ourselves. The website was very inviting, and first impressions were great. We had the Tokyo room which looked like it had just been done up and it was very clean. Unfortunately that was the extent of the positives for our stay in the hotel. The bed was at an angle, by which I mean it wasn't completely horizontal, so rolling to one edge of the bed was a bit odd. We were there in the middle of winter and the room would not cool off, at all. And I had a bath on the first night and the plug got stuck, I told the woman on reception (who was less than happy to help, bit too much of a sense of worth for my liking) who reported that her man who fixes things was taking his daughter swimming and it's a new bath so shouldn't be broken. Note: excuses and no apologies. When we got back later that day, the plug had been removed entirely so we couldn't have a bath with "nothing to be done about it".
There were some nice staff there, the younger ones, who were polite and eager to advise us on things to do and see, and the breakfast was ace. But the room and service from one of the ladies in particular ( possibly the owner, and perhaps being a couple in our late 20's we weren't supposed to feel welcome...) spoiled our stay in what was a very beautiful and charming town
- Official Description (provided by the hotel):
- The original 15th-century character has been respected and enhanced in this beautiful accommodation. Guests can choose between themed rooms in the main house or modern rooms in the Stable Annexe, each with an abundance of thoughtful extras. Delightfully helpful service, free parking, free Wi-Fi and a heritage garden add to the appeal of this historically significant property, mentioned in Charles Dickens 'David Copperfield,' which is a short stroll from the city centre and railway station. ... more less
- Reservation Options:
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- Also Known As:
- House Of Agnes Hotel Canterbury