Stayed here 1st Dec for 1 night, in wheelchair accessible room (girlfriend is disabled). Main hotel not 100% step free but the annex at the rear where we stayed has step free access from car park which is good for anyone who has these needs.
Check in and hotel staff accomodating to us and our needs throughout.
Room was well appointed with a comfy bed, good size LCD tv with complete freeview services, with usual kettle, tea/coffee, iron and the obligatory trouser press. One side of bed was made accessible from wheelchair which was a great help. Pillows a bit naff but otherwise we slept well. Room very clean and spacious, no broken or tatty furniture etc..
Dining room, though small, also has a wheelchair access ramp. We had bed and breakfast and were greeted to a buffet of full selection of cooked full english or continental breakfasts. Food was very very good except maybe the scrambled eggs which were a bit rubbery and bland, but no other complaints food wise. Eggs cooked another way available on request.
The only real niggle we did have was the bathroom. The sink and lavatory looked new, but the bath, while in good condition, the adaptations and tiling on the wall are starting to look a bit worn & worse for wear and could do with a refresh, but all grab rails etc well placed and still usable. The shower itself was a high pressure power shower and felt invigorating. Other niggle is that for a disabled bathroom it really does need a non-slip floor.
There aren't many hotels in Canterbury that have disable friendly facilities unless you stay on the outskirts of the city - this is primarily due to the ages of the buildings in the city, but this one, built in the 15th century, has been adapted sympathetically and is one of the reasons we booked.
Situated by the West Gate tower, is on most of the city's public transport routes, so only a short walk to the city centre, taxi rank, bus stops or trains (Canterbury West).
We will book this hotel again in the future and recommend to anyone considering a stay in the city. The £99 charge was certainly reasonable given the location and quality of the staff and room we had. Better value than ABode for a room of the same standard and quality.
- Official Description (provided by the hotel):
- Just metres from Canterbury's medieval West Gate, this charming building dates back to 1403. A former coaching inn, it offers free WiFi and free parking, 2 minutes' walk from the city centre. The Falstaff still retains many original features, including oak beams and an open log fire. Each room has a TV for guests to use, and facilities for making tea and coffee. The hotel offers a cooked to order full English breakfast as well as self service buffet option. The bar offers a range of wines and variety of exclusive cocktails. Canterbury West Rail Station is a 3-minute walk from the building. The city's spectacular Norman cathedral can be reached in less than 10 minutes on foot. ... more less
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