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“Enjoyable stay - wheelchair accessible - recommend to all”

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The Falstaff in Canterbury
Ranked #12 of 16 Hotels in Canterbury
Barnham, United Kingdom
Level 5 Contributor
60 reviews
12 hotel reviews
common_n_hotel_reviews_1bd8 52 helpful votes
“Enjoyable stay - wheelchair accessible - recommend to all”
Reviewed 2 December 2012 via mobile

Stayed here 1st Dec for 1 night, in wheelchair accessible room (girlfriend is disabled). Main hotel not 100% step free but the annex at the rear where we stayed has step free access from car park which is good for anyone who has these needs.
Check in and hotel staff accomodating to us and our needs throughout.
Room was well appointed with a comfy bed, good size LCD tv with complete freeview services, with usual kettle, tea/coffee, iron and the obligatory trouser press. One side of bed was made accessible from wheelchair which was a great help. Pillows a bit naff but otherwise we slept well. Room very clean and spacious, no broken or tatty furniture etc..
Dining room, though small, also has a wheelchair access ramp. We had bed and breakfast and were greeted to a buffet of full selection of cooked full english or continental breakfasts. Food was very very good except maybe the scrambled eggs which were a bit rubbery and bland, but no other complaints food wise. Eggs cooked another way available on request.
The only real niggle we did have was the bathroom. The sink and lavatory looked new, but the bath, while in good condition, the adaptations and tiling on the wall are starting to look a bit worn & worse for wear and could do with a refresh, but all grab rails etc well placed and still usable. The shower itself was a high pressure power shower and felt invigorating. Other niggle is that for a disabled bathroom it really does need a non-slip floor.
There aren't many hotels in Canterbury that have disable friendly facilities unless you stay on the outskirts of the city - this is primarily due to the ages of the buildings in the city, but this one, built in the 15th century, has been adapted sympathetically and is one of the reasons we booked.
Situated by the West Gate tower, is on most of the city's public transport routes, so only a short walk to the city centre, taxi rank, bus stops or trains (Canterbury West).
We will book this hotel again in the future and recommend to anyone considering a stay in the city. The £99 charge was certainly reasonable given the location and quality of the staff and room we had. Better value than ABode for a room of the same standard and quality.

  • Stayed December 2012
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Helpful?
1 Thank Dozeydustman
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
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Godalming, United Kingdom
Level 4 Contributor
30 reviews
5 hotel reviews
common_n_hotel_reviews_1bd8 13 helpful votes
Reviewed 29 November 2012

Great old coach house hotel - we staying in one of the superior rooms, four poster bed, very homely and comfortable indeed
The hotel itself is in prime position for a visit to the city. Minutes walk from everything.
Staff were exceptionally polite and helpful
Breakfast was plentiful and 'help yourself' - but everything you could imagine was there to choose from.

Room Tip: choose a room at the back of the hotel - quieter
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  • Stayed November 2012, travelled as a couple
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1 Thank WoodCorner
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
John A, Manager at The Falstaff in Canterbury, responded to this review, 18 December 2012
Dear Guest,

I am really pleased to hear that you had a comfortable stay with us and the team looked after you.

We very much hope to welcome you back in the near future.

Kind Regards,

John Alexander
Operations Manager
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This response is the subjective opinion of the management representative and not of TripAdvisor LLC
jellier
Level 4 Contributor
28 reviews
9 hotel reviews
common_n_hotel_reviews_1bd8 30 helpful votes
Reviewed 26 November 2012

Have just retured from a few days in Canterbury and stayed in this hotel. Could not fault it. Staff were efficient,courteous and friendly. Rooms were warm clean and comfortable with all the necessary equipment.- trouser press iron and ironing board coffee making facilities etc. The public arears were comfortable and clean and the bar service efficent and friendly. My only problem if you could call it that was that we were in rooms separate from the main building and as the weather was very wet we had to walk in the rain to get to breakfast or the bar. But all in all I would recomment this hotel to anyone and will be staying there again when in the area.

Room Tip: Choose a room in the main building if you can
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  • Stayed November 2012, travelled with friends
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Helpful?
Thank jellier
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Amsterdam
Level 3 Contributor
17 reviews
7 hotel reviews
common_n_hotel_reviews_1bd8 18 helpful votes
Reviewed 24 November 2012

We stayed here for a night in November. The hotel is very old but warm, comfortable and convenient. The staff were efficient, friendly and professional. I would have no hesitations in highly recommending this hotel as our stay wad perfect.

  • Stayed November 2012
    • Value
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Helpful?
Thank kell1111
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Earls Colne
Level 1 Contributor
3 reviews
common_n_hotel_reviews_1bd8 5 helpful votes
Reviewed 23 November 2012

We had a great two days in this hotel. The staff were extremely courteous and polite and most obliging. The room was clean and comfortable, excellent facilities, comfortable bar area and very conveniently situated for all the attractions. The breakfast was ample and set you up for the day, it was very hot with cereals, toast, fruit etc, We certainly enjoyed our stay here and would recommend it to friends and family and we will certainly stay again if in the locale.

Room Tip: We had a room in the annexe which was very quiet, away from the road.
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  • Stayed November 2012, travelled with friends
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Helpful?
Thank mjoshea2
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
John A, Manager at The Falstaff in Canterbury, responded to this review, 1 December 2012
Dear Guest,

Thank you so much for your very kind feedback, the team and I really appreciate it.

Kind Regards,

John Alexander
Operations Manager
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC
Rochester, United Kingdom
Level 6 Contributor
148 reviews
30 hotel reviews
common_n_hotel_reviews_1bd8 94 helpful votes
Reviewed 18 November 2012

I have seen some very unfavourable reviews on The Falstaff Hotel, canterbury and I was wondering what I had booked up. It was a little difficult to find the car park and would suggest you phone ahead to get directions as google, etc only takes you to the hotel and the car park is behind on another road. All the staff were so polite and very helpful could not find one that was not and they would do anything for you if they could.

The hotel is very old and very nice looking inside and for a 3 star hotel I was very impressed. we were in room 4 which is right at the top of the building but still had character. The floors were very squeeky but this building was built in the 1400 so it is expected although the receptionist said they are trying to screw some of the flooring down, big job. The bathroom was very nice and the shower was very powerful. They had tea and coffee and biscuits in the room with a hairdryer, iron and ironing board also a trouser press. We did have a slight issue with the noise of a water tank filling up or something similar but it only happened when people were having a shower at about 6pm not during the sleeping time.

They do not do food for dinner but breakfast was really nice, cereals, fruit, cooked breakfast, toast, etc. the only fault I found was the hash brownies were not crisp but that was a minor thing, tea and coffee plentiful.

They have a bar and a lounge you could spend the evening in if you wanted.

The only downside was the carpet going up to the first flight of stairs is beginning to wear but that was the only thing.

I hope people who are going soon will find this of interest and a bit more positive than some of the reviews.

Room Tip: It was quite good to be at the top of the hotel although the floor squeeked you had no one above mak...
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  • Stayed November 2012, travelled as a couple
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Helpful?
2 Thank Wondermum
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Cambridge, United Kingdom
Level 3 Contributor
14 reviews
9 hotel reviews
common_n_hotel_reviews_1bd8 14 helpful votes
Reviewed 17 November 2012

This hotel is great. It is 600 year old, so has creaky floorboards- but that is fun. If you prefer to stay in a bland, corporate hotel then don't stay here.
Don't be put off by the rather "precious" reviews.

It's quite a cool place.

  • Stayed November 2012, travelled on business
    • Value
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    • Sleep Quality
    • Rooms
    • Cleanliness
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Helpful?
Thank mart1n007
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
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Additional Information about The Falstaff in Canterbury

Property: The Falstaff in Canterbury
Address: 8-10 St. Dunstans Street, Canterbury CT2 8AF, England
Region: United Kingdom > England > Kent > Canterbury
Amenities:
Bar / Lounge Business Centre with Internet Access Free Breakfast Free High Speed Internet ( WiFi ) Free Parking Room Service Wheelchair access Airport Transportation
Hotel Style:
Ranked #12 of 16 Hotels in Canterbury
Price Range (Based on Average Rates): £
Hotel Class:3 star — The Falstaff in Canterbury 3*
Number of rooms: 45
Official Description (provided by the hotel):
Just metres from Canterbury's medieval West Gate, this charming building dates back to 1403. A former coaching inn, it offers free WiFi and free parking, 2 minutes' walk from the city centre. The Falstaff still retains many original features, including oak beams and an open log fire. Each room has a TV for guests to use, and facilities for making tea and coffee. The hotel offers a cooked to order full English breakfast as well as self service buffet option. The bar offers a range of wines and variety of exclusive cocktails. Canterbury West Rail Station is a 3-minute walk from the building. The city's spectacular Norman cathedral can be reached in less than 10 minutes on foot. ... more   less 
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