Even though the staff on the desk were busy with other guests when we arrived they still made us feel very welcome. They were very friendly and helpful. It was a very positive start to our stay.
The room itself was very clean with possibly the most comfortable bed possible. There are sufficient sockets for chargers etc (an absolute necessity in the age of the smartphone). The bathroom was clean with lovely Dead Sea toiletries. Even better were the huge fluffy bath sheets as opposed to the scraps of towel that are sometimes provided.
Breakfast was a vast array of every food that could be asked for. From fruit and cereals, cheese and cooked meats, to a full English breakfast with the eggs being cooked however you wanted.
What really impressed us was the dedication of the staff to ensuring the guests had a good experience. For instance, one member of staff who finished at 11 o'clock, stayed in the bar until gone 12 pm, even though he had to be back on duty at 7 am the following morning.
We 100% recommend The Falstaff. With its perfect positioning for the city centre literally just a stroll away and the numerous restaurants and pubs on the doorstop it is perfect. Even more, it has a car park for guests too.
If we wanted to nitpick, the bathroom fittings are a little tired, but given a coaching in dating back to 1400's it is nothing to put us off looking forward to a return trip very soon.
A big thank you to all the staff who helped us have an extremely pleasant stay over New Year.
- Official Description (provided by the hotel):
- Just metres from Canterbury's medieval West Gate, this charming building dates back to 1403. A former coaching inn, it offers free WiFi and free parking, 2 minutes' walk from the city centre. The Falstaff still retains many original features, including oak beams and an open log fire. Each room has a TV for guests to use, and facilities for making tea and coffee. The hotel offers a cooked to order full English breakfast as well as self service buffet option. The bar offers a range of wines and variety of exclusive cocktails. Canterbury West Rail Station is a 3-minute walk from the building. The city's spectacular Norman cathedral can be reached in less than 10 minutes on foot. ... more less
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