Having read some of the reviews and booked late we were a bit worried about the Falstaff, but overall this proved to be unfounded.
The good bits – the reception desk staff – really charming and helpful; they checked to see if the room was ready early and as it wasn’t stored our luggage so we could explore. Although buffet style the breakfast was well cooked and there was a wide choice of hot and cold food. The dining room was very pleasant and there seemed to be plenty of room, even though the hotel was full. The bedroom was clean but whilst the bathroom was generally spotless they’d missed the bath which had a shampoo bottle top in and hairs. Plenty of hot water, good water pressure and proper sized bath-sheets rather than the normal small sized towel. Actual bedding is good quality including crisp cotton sheets. The location is excellent, especially if you arrive by train to Canterbury West and there seems to be loads of car-parking if you need it – rare indeed in Canterbury.
The bad bits – bath not properly cleaned. The room was tired, paper was peeling a bit, curtain lining perished, basin cracked and plug chain broken, for example, but to a point these were balanced by the cleanliness. We were in an annexe (as are a lot of the rooms as it is an old coaching inn around a courtyard) and the walkway could have been more clearly marked. The building we were in was an old pub and fronted a main road. From the outside it looks like an abandoned pub (needs decorating and prettifying), this causes after-hours drinkers to congregate outside the bedroom window, as evidenced by the noise in the night and piles of cans outside in the morning. However, the main reason for marking it down to an overall 3 was that the bed was only 4 foot wide rather than a full sized double (we weren’t warned) and worse still, it only had a single duvet on which we didn’t realise until 11.00, by which time we just wanted to go to bed rather than sort it out. Otherwise we’d have rated this an 4 overall.
From our experience of central Canterbury hotels, this really isn't bad.
- Official Description (provided by the hotel):
- Just metres from Canterbury's medieval West Gate, this charming building dates back to 1403. A former coaching inn, it offers free WiFi and free parking, 2 minutes' walk from the city centre. The Falstaff still retains many original features, including oak beams and an open log fire. Each room has a TV for guests to use, and facilities for making tea and coffee. The hotel offers a cooked to order full English breakfast as well as self service buffet option. The bar offers a range of wines and variety of exclusive cocktails. Canterbury West Rail Station is a 3-minute walk from the building. The city's spectacular Norman cathedral can be reached in less than 10 minutes on foot. ... more less
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