Although the Abode's city centre position is good I found some disappointing disadvantages; the nearest available parking was several minutes away through pouring rain and down streets that, after dark, were daunting. Service was less than professional: the receptionist's response to the lack of parking was, amazingly, "No problem!" a term repeated several times when, clearly, there certainly was a problem - although for the guest not for the hotel.
The bathroom for my "Desirable" room was tiny - it was extremely difficult to reach out for the loo paper without activating the sensor that activated the flush; a few chilly surprises there. Restaurant staff need to be trained not to interrupt guests mid-chew by asking, "Is everything alright with yor food?" and housekeeping staff not to burst into bedrooms without knocking. These things may seem minor but they shouldn't happen in a relatively pricey hotel and staff training could deal with them so, essentially, it's a question of poor management and leadership. Next time I have to go to Canterbury I'll book well ahead at the Cathedral Guest House; a bit cheaper, marvellous value, beautifully appointed and organised, good parking - and free admission to the Cathedral.
- Official Description (provided by the hotel):
- With its central location, within the ancient city walls and only minutes away from Canterbury Cathedral (a World Heritage Site), ABode Canterbury is the perfect base to explore this historic city. Individually designed bedrooms, contemporary bathrooms and a warm welcome are waiting. Enjoy fine dining in The County Restaurant, contemporary pub food in the The Old Brewery Tavern, or relax with a drink in hand in our Champagne Bar. ... more less
- Reservation Options:
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- Also Known As:
- Abode Canterbury Hotel Canterbury
- Canterbury Abode Hotel