We stayed at Abode in Canterbury for a weekend as a group of six friends. The hotel is in a wonderful central location and rooms are reasonably comfortable, although the bathrooms are not particularly well designed - our toilet had an automatic flush but the sensor was right in front of the toilet roll dispenser so every time you reached for toilet paper, the loo flushed prematurely! Also no shelf for personal toiletries in the bathroom. Room was large and plenty big enough for king size bed but only 4* 6" bed in place, what a shame.
However staff are extremely rude. It was impossible for us to drink in the bar because they refused, very rudely, to allow us to move two chairs to make up a table for six people. All tables were placed for 2 or 4 people, and the staff are very inflexible and wouldn't allow chairs to be moved at all. Similar problem with staff rudeness at breakfast, where they insisted that the one room we had booked which didn't include breakfast in the room rate, had to physically pay for breakfast before they could eat - they were very rude about this. Breakfast is definitely not worth the money, lots of other lovely options elsewhere in town at a far cheaper cost.
Reception staff were friendly and helpful, the rest of the staff could learn something about customer service from the reception team.
Overall the public areas of the hotel are OK, but bedrooms and corridors are looking shabby.
- Official Description (provided by the hotel):
- With its central location, within the ancient city walls and only minutes away from Canterbury Cathedral (a World Heritage Site), ABode Canterbury is the perfect base to explore this historic city. Individually designed bedrooms, contemporary bathrooms and a warm welcome are waiting. Enjoy fine dining in The County Restaurant, contemporary pub food in the The Old Brewery Tavern, or relax with a drink in hand in our Champagne Bar. ... more less
- Reservation Options:
- TripAdvisor is proud to partner with Booking.com, Expedia, Ebookers, LateRooms, HotelsClick and 5viajes2012 S.L. so you can book your ABode Canterbury reservations with confidence. We help millions of travellers each month to find the perfect hotel for both holiday and business trips, always with the best discounts and special offers.
- Also Known As:
- Abode Canterbury Hotel Canterbury
- Canterbury Abode Hotel