A dreadful experience.
Badly managed in virtually every aspect.
We were told no car parking available when the website said there was. After nearly an hour trying to park in a public car park - a long way from the hotel - they finally managed to find a space in the hotel car park.
The bar - which adds a large service charge for every drink bought - was a disgrace - staff standing about talking while half the bar was full of dirty crockery and the other half was wet with slops. Half the staff should have been able to do a better job if properly trained and managed.
Breakfast it took 20 minutes to get served, once a table had been found. That was only after requesting we be served - could have waited longer if we had not ask for service.
The room was far too hot and the air con did not work - the staff tried to set it on cool. The window could be opened but the ventilator on the roof outside was very noisy even with the window shut. Spent entire night awake - too hot and suffering with the noise of ventilators on the roof outside.
Abode is one hotel I will not visit again - absolutely terrible nights stay. There are far better hotels in Canterbury which are better managed and offer far better service.
- Official Description (provided by the hotel):
- ABode Canterbury is a stylish boutique hotel that has been beautifully designed and refurbished, maintaining the old wooden beams and traditional fabric of an ancient and historic building while adding contemporary design features and modern comforts, with understated British style. With its central location, within the ancient city walls and only minutes away from Canterbury Cathedral (a World Heritage Site), Abode Canterbury is the perfect place to visit the city and enjoy the shops, historic sites and traditional architecture.There are 72 bedrooms, rated Comfortable, Desirable, Most Desirable, Enviable, Most Enviable and Fabulous. Bedrooms have been designed with a sense of luxury and relaxation so the guest can enjoy an ideal night's sleep, and wake up refreshed and rejuvenated. Bedrooms at all levels are well-equipped: trademark ABode features include Vi-Spring beds; luxury toiletries; personal DVD players and state-of-the-art LCD televisions. Some rooms have imaginative wet rooms and baths integrated into living areas; the Fabulous suite has a rooftop terrace with stunning views over the roofs of Canterbury across to the Cathedral.Michael Caines MBE and his talented team of chefs offer an incredible range of dining and drinking experiences, from superior room service or a drink in the stylish Champagne Bar to a pint and a pie or char-grilled fish or steak in the traditional Old Brewery Tavern. The Michael Caines Restaurant offers the ultimate dining experience, with delicious modern European cuisine accompanied by an exceptional wine list, served with professional yet not too formal style. ABode Canterbury is the ideal place for weddings, private parties, private dining and meetings, and any and all special occasions, whether for business or pleasure.We even have the facilities to make you feel absolutely fabulous. Why not join us for a workout in our well-equipped and comfortable residents' gym.ABode Canterbury, in the very heart of an ancient and historic city, is your home from home. ... more less
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- Also Known As:
- Abode Canterbury Hotel Canterbury
- Canterbury Abode Hotel