I regret that we are unable to give a more positive review of our experience of a recent "Indulgence" package - I think the room was classed as "most desirable" but it was really very small - a twin with little room to move around. The complementary tuck box contained an odd mish mash of crisps, mints, juices and certainly nothing in the least bit luxurious. On a positive note, the beds were comfortable and the toiletries were very nice once you got used to the rather strong and conflicting smells. Bath robes were tiny, but as we had our own we did not comment.
However the included meal was a disappointment. There was quite simply nothing in the least bit special about it. The free bubbly was unpleasant. The beef was tasteless. Breakfast the following morning was nothing short of a disgrace - cold and flaccid and very very short staffed. Perhaps we are just to picky. This was the thought that kept us for complaining. In the end we thought the best way to deal with the matter was to put it down to experience and stay somewhere else next time!More
- Free Wifi
- Breakfast included