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ABode Canterbury
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Reviews (2,166)
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All reviewschampagne barhigh streetenviable roomdesirable roomtuck boxcar parklovely hotelstandard roomcentral locationsat navfront of houseexcellent locationone night staycentre of towneggs benedictlovely rooma lovely stay
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1,964 - 1,969 of 2,166 reviews
Reviewed 26 September 2010

The best location in town in the local high street. Spacious room, fully equipped, can't complain about anything.
Parking was in a secured area with an affordable overnight parking fee.

Breakfast was good yet too crowded: there was almost no space to go to the buffet without bumping into other guests sitting or standing. There was an area not used which could have eased that pain for everyone.
The breakfast service was not very good either: the egg was cold and came too late when we had already finished eating. When we asked for tabasco sauce, the sauce came, but again 5 minutes later when we had already eaten our eggs.

  • Stayed: September 2010, travelled as a couple
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Thank theeternaltourist
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
CanterburyAB, General Manager at ABode Canterbury, responded to this reviewResponded 2 October 2010

Thank you for taking the time to post your review, I am very sorry for the poor service you experienced at breakfast. I have discussed your comments with the restaurant manager and executive chef and we now use the wine room and champagne bar on busy mornings to enhance our guest’s experience.

Best regards

Declan

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This response is the subjective opinion of the management representative and not of TripAdvisor LLC
Reviewed 22 September 2010

Good points: the hotel is very well located and staff is extremely friendly. Breakfast was quite good.
bad points: parking not well signposted (and not free) , room and bathroom are OK but nothing special for the price charged. This is the worst point. It is too expensive for the quality offered (breakfast is not even included). Still I would definetely stay here again.

  • Stayed: September 2010, travelled as a couple
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Thank fatimaLuxembourg
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
CanterburyAB, General Manager at ABode Canterbury, responded to this reviewResponded 2 October 2010

Thank you for taking the time to post your review, and for your comments relating to the team. Our prices do change daily and depend on demand for the particular day. Check our website for the best possible rate we do offer some very good packages.

Best regards

Declan

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Reviewed 4 September 2010

The hotel is located perfectly for all the things worth visiting in Canterbury. Staff is extremly friendly, food very good, the hotel is well worth its four stars, the prices are resonable and the hotel is quite. Only negative was some noise from a nearby pub but that ended in the evening at 11. If I come back to Canterbury I will return to this hotel (and to the old brewery, also operated by the hotel)

  • Stayed: September 2010, travelled with friends
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Thank Hedgeman63
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
CanterburyAB, General Manager at ABode Canterbury, responded to this reviewResponded 2 October 2010

Thank you for taking the time to post your review, and for your comments relating to the team.

Best regards

Declan

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This response is the subjective opinion of the management representative and not of TripAdvisor LLC
Reviewed 2 September 2010

We stayed here for 3 nights and I have to say the customer service was EXCELLENT ! We booked our room online and upgraded to a junior suite once we arrived at the hotel because I wanted a better view. Our room overlooked the High Street and we couldn't hear the noise if there was any. But the best thing about this hotel is that the staff are friendly and helpful. If we needed anything the person serving you would handle it. Now that is empowerment. Our room was lovely - the original one and the upgraded. The location is excellent - I did a lot of shopping. The hotel rooms and public areas were clean and modern. The parking was a pain - it was in a secured garage but the staff had to open it for you. I would stay there again.

  • Stayed: August 2010, travelled as a couple
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Thank rose03cruz
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
CanterburyAB, General Manager at ABode Canterbury, responded to this reviewResponded 2 October 2010

Thank you for taking the time to post your review, and for your lovely comments relating to the team and service you experienced.

Best regards

Declan

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Reviewed 22 August 2010

My husband and I stayed last night and had a lovely time. Bit tricky finding the hotel as it is on the pedestrianized high street, and parking in their hotel is first come first served, luckily enough there was one space when we arrived. We were told when we booked room 101 was a nice one so requested if possible to have that room , and we did get it. Lovely size, luxurious feel and gorgeous bathroom. We ate at Michael Caines fine dining within the hotel and had the taster menu - we sat down at 7.45 and didn't leave till 11.30 and the food was absolutely superb. Would recommend

  • Stayed: August 2010, travelled as a couple
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Thank TKGRIFFIN
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
CanterburyAB, General Manager at ABode Canterbury, responded to this reviewResponded 2 October 2010

Thank you for taking the time to post your review, I am delighted you had such a positive stay and dinner.

Best regards

Declan

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This response is the subjective opinion of the management representative and not of TripAdvisor LLC
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