Well where do you start for your £170 a night, dirty room, threadbare carpet, but I will say beds are very comfortable. Once you have cleared your mind from the superficial chintz of the reception and main bar you get to see really just how bad this place really is. Poor finishing of all surfaces, especially in the bathrooms. Over the years this place has always had a reputation of shocking service by people who really have no idea how to look after people. My visit proved this with bar staff who "forget" you ordered and drink and serve someone else. You have a duty manager who thinks he is always right and when questioned over a few issues could offer no apology as he truly believed he was correct. The staff in teh brewery tavern decided to have a 20 minute break on new years eve just before midnight...!! Apparently its the "Abode" way... its lazy and unprofessional.
In a nutshell, its a tired old carthorse trying to be a racehorse... Its certainly charging racehorse money. The staff dont really have any idea and are not comfortable with people but they can take your money. I would recommend this place as a very last resort as you will get similar service and standards from hotels half the price in the city. So do yourself a favour and go elswhere.
- Official Description (provided by the hotel):
- ABode Canterbury is a stylish boutique hotel that has been beautifully designed and refurbished, maintaining the old wooden beams and traditional fabric of an ancient and historic building while adding contemporary design features and modern comforts, with understated British style. With its central location, within the ancient city walls and only minutes away from Canterbury Cathedral (a World Heritage Site), Abode Canterbury is the perfect place to visit the city and enjoy the shops, historic sites and traditional architecture.There are 72 bedrooms, rated Comfortable, Desirable, Most Desirable, Enviable, Most Enviable and Fabulous. Bedrooms have been designed with a sense of luxury and relaxation so the guest can enjoy an ideal night's sleep, and wake up refreshed and rejuvenated. Bedrooms at all levels are well-equipped: trademark ABode features include Vi-Spring beds; luxury toiletries; personal DVD players and state-of-the-art LCD televisions. Some rooms have imaginative wet rooms and baths integrated into living areas; the Fabulous suite has a rooftop terrace with stunning views over the roofs of Canterbury across to the Cathedral.Michael Caines MBE and his talented team of chefs offer an incredible range of dining and drinking experiences, from superior room service or a drink in the stylish Champagne Bar to a pint and a pie or char-grilled fish or steak in the traditional Old Brewery Tavern. The Michael Caines Restaurant offers the ultimate dining experience, with delicious modern European cuisine accompanied by an exceptional wine list, served with professional yet not too formal style. ABode Canterbury is the ideal place for weddings, private parties, private dining and meetings, and any and all special occasions, whether for business or pleasure.We even have the facilities to make you feel absolutely fabulous. Why not join us for a workout in our well-equipped and comfortable residents' gym.ABode Canterbury, in the very heart of an ancient and historic city, is your home from home. ... more less
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- Also Known As:
- Abode Canterbury Hotel Canterbury
- Canterbury Abode Hotel