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“A Short Getaway”

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Ebury Hotel and Serviced Apartments
Ranked #5 of 16 Hotels in Canterbury
Certificate of Excellence
Reviewed 18 December 2008

We know this part of the world well and usually stay at a B&B nearby. This being partly closed due to refurbishment we looked on Tripadvisor for an alternative. On the whole reports were favourable so we went ahead and booked for three nights at the Ebury. We were a little taken aback when on arrival we were greeted in a very perfunctory manner by the receptionist on duty who was either having a very bad day or was extremely stressed out. Our room was up three flights of stairs, no lifts, probably due to the nature of the building. However the room was large, spotless and warm, and had everything we needed including a lovely view over the garden. We used the restaurant, where we thought the food was very good, as were the breakfasts.We also made use of room service which was delivered by the manager who could not have been more helpful. Nice also to know that produce was sourced locally where possible. Pool was a bonus, nice not to have to worry about towels and again spotless with loos and showers.If you dont know Canterbury it is well worth a visit and is a brisk 15 minutes walk away. Internet access is also available in your room @ about £5 a day. There were a couple of niggles, like no batteries in the remote for tv, the beds felt like a guest bed, not designed for comfort, which was a shame, and although we ordered a daily paper, two of the three ordered went walkabout. We were told this does happen. Perhaps the answer to this would have been to leave them outside guests rooms instead of on the reception desk? On the whole though a nice relaxing visit.

  • Stayed: December 2008, travelled as a couple
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2  Thank G&SWestSussex
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
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399 - 405 of 471 reviews

Reviewed 15 December 2008

We arrived on a rainy Saturday afternoon and had a warm welcome with the fireplace in the reception room burning and giving the place a romantic atmosphere. We were guided to the room, which had a nice view on the garden and then spend the rest of the afternoon in the pool and the jacuzzi.
The Breakfast room is traditional English old fashioned Design which is much likable and the food is just excellent.
If you go Canterbury, you make no mistake staying there.

  • Stayed: December 2008, travelled as a couple
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Thank AirAlf
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Reviewed 27 September 2008

We stayed here in August and had a clean comfortable room in a pleasant park like setting. The staff was welcoming but not very helpful when we had a minor problem in our room. The dinner in the dining room was about the worst meal we have had in our lives -- greasy, tough and tastless meats -- which, with the current exchange, was very very expensive. There's a nice chinese restaurant a short walk away, eat there.

  • Stayed: August 2008, travelled as a couple
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1  Thank ejdjejdj
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Reviewed 11 September 2008

Lovely hotel about 15 mins walk from the Cathedral and shopping area. Free parking
Staff: Efficient, friendly and polite

Rooms: Decor rather dated ,but room was clean. Bathroom clean and well appointed.

Booked Dinner bed and breakfast. Excellent value. food was good

It is not a hotel, but rather a quaint little B&B or maybe even large enough to be called an Inn. The hotel did lack ambiance tho. it was exceptionally quiet. Even at supper there were about 14 people total, but people spoke in hushed tones. Reminded me of a nursing home at supper time when patients are just focused on eating their meal. Not an atmosphere conducive to lingering over ones meal.
Despite the lack of atmosphere I would stay here again as the place was good value for money and well located for a pre-cruise 1 night stay en-route to Dover . The Cathedral is definitely worth a visit.

There is a Best-Western Hotel down the road for those looking for a larger hotel which also looked nice from the outside.

  • Stayed: August 2008, travelled with family
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Thank Sungirlxxxx
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Reviewed 3 September 2008

Lovely period hotel about fifteen minutes walk to the centre of Canterbury. Room was large and the dinner and breakfast was of an excellent standard. The staff at the hotel made my seven year old daughter very welcome and they had an excellent childrens menu that they were very happy to adapt to suit the more fussy eater. Plenty of towels in the room and the bed was very comfortable. Decorated to a high standard and within keeping. Lovely swimming pool and hot tub that is open early for a swim before or just after breakfast before you start your day. The staff were really friendly and the garden was very pretty. The room was very clean.

  • Stayed: September 2008, travelled with family
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Thank Connie1Chelmsford
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Reviewed 1 September 2008

The Ebury is a refreshing change from the Hiltons etc, where you wake up to the same furnishings and pictures in every city!
OK - the decor is old-fashioned (although it all seems pretty new) but the staff are friendly & helpful, rooms clean, beds comfortable and the breakfasts great (albeit so large they leave you feeling guilty about the waste because they are impossible to finish). The garden is lovely - as is Charlie the labradoodle (see website).
Just a few gripes: The duvets and pillows are synthetic, which smacks of a cheap B&B. And although my single room had everything I needed for two nights it was the smallest hotel room I've ever stayed in, and was pretty noisy from 8am. Compared to my parents' double, it wasn't good value. If you are travelling alone, I'd recommend paying a little more fore a double.
Also, while waiting for my parents to get ready for our family party I asked for a glass of dry white wine. Only a medium white was available by the glass. (I passed on that one!) I was suprised, as the dinner menu, which I didn't get to try, seems quite sophisticated.
Gripes aside, I would use this hotel again, mainly because of the staff and the location.

  • Stayed: August 2008, travelled with family
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Thank OBuffrey
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Reviewed 28 July 2008

A simple and pleasant hotel with good food and welcoming staff.

A pleasure to stay there.

Thank Jonathan S
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
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Additional Information about Ebury Hotel and Serviced Apartments

Address: 65-67 New Dover Road, Canterbury CT1 3DX, England
Region: United Kingdom > England > Kent > Canterbury
Amenities:
Bar / Lounge Beverage Selection Free Breakfast Free High Speed Internet ( WiFi ) Free Parking Pets Allowed ( Dog / Pet Friendly ) Restaurant Room Service Suites Swimming Pool
Hotel Style:
Ranked #5 of 16 Hotels in Canterbury
Price Range: £69 - £171 (Based on Average Rates for a Standard Room)
Hotel Class:3.5 star — Ebury Hotel and Serviced Apartments 3.5*
Number of rooms: 15
Official Description (provided by the hotel):
Ebury Hotel is located a short walk from Canterbury city centre and the cathedral, this 15 bedroom elegant Victorian building is situated in its own gardens. All bedrooms are ensuite, and have Freeview tv channels, flat screen tvs, free fibre optic wi-fi, and welcome trays. The double rooms all have kingsize beds. Family rooms are available. Facilities include a large free carpark, indoor heated pool, Henry's Bar,the sun terrace and gardens. Two bedroomed serviced apartments located in the hotel grounds are also available. Self-catering cottages are available on weekly lets. ... more   less 
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Also Known As:
Ebury Hotel Canterbury

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