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“A charming stay, right in the heart of the city.”

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Cathedral Gate Hotel
Ranked #2 of 16 Hotels in Canterbury
Certificate of Excellence
London, United Kingdom
Level Contributor
38 reviews
7 hotel reviews
common_n_hotel_reviews_1bd8 21 helpful votes
“A charming stay, right in the heart of the city.”
Reviewed 23 May 2014

We ended up booking a room with a shared bathroom, which I have to say I've never done before, but we booked late, so we took the risk. The room was delightful, with a view over the square, and a very cosy and comfortable feel. You get some noise from the street below, but personally I loved hearing the hustle and bustle, and didn't cause us any concern at all. The bathroom, quite honestly looked like it had been refitted for our arrival, as it was absolutely immaculately clean, and we had absolutely no qualms about it being shared at all. Lovely to be able to see the cathedral out of the window while having a morning shower.

On our arrival to Canterbury, we were able to leave our luggage at reception, so that we could explore the city without any luggage, and our bags were waiting in our room when we arrived. The reception will also sell you highly reduced parking permits, allowing access to most of the city's car parks for an evening or 24 hour rate - perfect for us!

Breakfast itself was very tasty, although it all felt like a bit of a fraught affair, as they were experiencing a real rush, and some other guests were getting a little uptight.

So overall, we would highly recommend this hotel. The location is absolutely perfect for exploring the city, the rooms are very comfortable and clean, and the staff are really friendly and attentive.

Room Tip: If you want to save some money, go for the shared bathroom. If thou are likely to be disturbed by s...
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  • Stayed May 2014, travelled as a couple
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
1 Thank ajyates
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
CathedralGateHotel, Guest Relations Manager at Cathedral Gate Hotel, responded to this review, 31 May 2014
Dear Guest,

Thank you for the thorough review - it's great to hear your stay with us was enjoyable!

Most of the shared bathroom facilities have undergone a refurbishment this spring, and we're glad they were a positive surprise to you.

We'd also like to thank you for your feedback regarding breakfast. We acknowledge the current issues which are mainly caused by the limited space available, and are working very hard to improve where we can to ensure the breakfast service goes as smoothly as possible.
We offer a free of charge 'Breakfast in bedroom' service as well -- a great option for those wanting to enjoy their breakfast in the tranquil of their room (or even on the back terrace facing the cathedral!), without having to worry about hitting the breakfast rush hour.

Hopefully we will see you again when you're next in Canterbury!

Kind regards,
Iida
Cathedral Gate
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419 reviews from our community

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Rating summary
  • Location
  • Sleep Quality
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  • Service
  • Value
  • Cleanliness
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English first
London, United Kingdom
2 reviews
common_n_hotel_reviews_1bd8 1 helpful vote
Reviewed 22 May 2014

We went there a couple of weeks ago, first time in Canterbury, the hotel is very, very nice. The staff is very good and the experience sure we will repeat again. Very good value for money in every sense

Room Tip: Any room will do they are in a building with a lot of history, lots
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  • Stayed April 2014, travelled as a couple
    • Value
    • Location
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    • Rooms
    • Cleanliness
    • Service
Helpful?
Thank DiegoAriasL
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Dortmund, Germany
Level Contributor
4 reviews
Reviewed 21 May 2014

I stayed at Cathedral Gate Hotel for 5 nights in April and would recommend the house in all ways! On first because of the central location in the city center, next to the Cathedral and Christ Church Gate as its access. From here everything was really easy to reach on foot.
In advance of my stay, directly after booking, the staff made every effort via email to offer me a "suitable" room for my stay. So it turned out to be the just renovated room "Dawn" with splendid views towards the Cathedral and the very peaceful precincts. The room was small, cute, very clean and quiet, nicely furnished and equipped with TV and tea and coffee making facilities. As a single room it had a shared bathroom; on my floor with 4 rooms in total there were two freshly and very tastefully renovated bathrooms that were spotlessly clean at any time of the day. The house itself was originally built in 1230 (I hope I remember right) and breathes the Middle Ages pure. Narrow staircases that open up several tracts, here a few steps, there some low lintels, sloping floors. All very charming if you are not physically restricted. My continental breakfast, included in the price of the room, has always been a good basis for the day out. There were tea / coffee / chocolate, cereals, croissants, toast, jam, yogurt and every morning a fresh fruit salad only made by fresh – and often exotic - fruit without a single piece of canned fruit. Every morning it was served in a most friendly way by the staff in the 2 charming breakfast rooms overlooking the Butter Market. This unexcited friendliness of both the owner and all staff has to be mentioned at last: You could feel their desire, to make every guest's stay as pleasant as possible.
So if you are looking for a house with soul, history and authenticity, choose the Cathedral Gate Hotel! You won´t regret!

Room Tip: ask for freshly renovated rooms rooms towards the precincts have stunning views and are very quiet...
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  • Stayed April 2014, travelled solo
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
Thank Brigitte K
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Chester, United Kingdom
Level Contributor
13 reviews
4 hotel reviews
common_n_hotel_reviews_1bd8 4 helpful votes
Reviewed 19 May 2014

Stayed at the Cathedral Gate for 3 nights a few weeks ago - What a fabulous, Quaint hotel.
Couldn't be any closer to the Cathedral and centrally located for all of Canterbury.
Excellent Staff and Management . Lovely room overlooking the square. and great value for money.
Looking forward to going back again

Room Tip: Some rooms have a view of the Cathedral - others a view of the Town Square out front
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  • Stayed April 2014, travelled solo
    • Service
Helpful?
Thank Stephen R
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
London, United Kingdom
Level Contributor
14 reviews
common_n_hotel_reviews_1bd8 2 helpful votes
Reviewed 18 May 2014 via mobile

We loved the location and views as well as the amazing silence! Literally by the Cathedral gate, we had a very nice and clean room with view on the square. Staff was nice and helpful and breakfast was excellent. Only down side: out room was not en-suite, we had to share but must admit I did not ask when booking... We unloaded the suitcase at the hotel and got directions and a discount for a nearby parking! A good address!

Stayed May 2014, travelled as a couple
Helpful?
Thank Caroline C
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
CathedralGateHotel, Guest Relations Manager at Cathedral Gate Hotel, responded to this review, 31 May 2014
Dear Caroline C,

Thank you for taking the time to write the review. We're glad to hear you enjoyed your stay with us.

As you mentioned, some of the rooms have en-suites while some have shared bathroom and toilet facilities. This allows us to offer accommodation to suit all budgets in this fantastic location. Booking websites will display both options (provided there are rooms of that type available), or if booking by phone, you can ask the receptionist for whichever type of room you prefer.

We hope to see you again when you're next in Canterbury - perhaps staying in one of our gorgeous en-suite rooms!

Kind regards,
Iida
Cathedral Gate
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This response is the subjective opinion of the management representative and not of TripAdvisor LLC
Leicestershire, United Kingdom
Level Contributor
20 reviews
6 hotel reviews
common_n_hotel_reviews_1bd8 5 helpful votes
Reviewed 15 May 2014 via mobile

Stay here. If you want great character, service and a location that can't be beat, stay here. The hotel dates from the 1400's and literally leans against the Henry VII gate to the cathedral precinct and runs across the tops of a number of the street level retail stores. They give parking permits for the city lots that lie just outside the old city walls and so we parked and then didn't move the car for the two days we were here. Loved Cantabury.

Stayed May 2014, travelled as a couple
Helpful?
Thank Michael C
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
1 review
common_n_hotel_reviews_1bd8 1 helpful vote
Reviewed 5 May 2014

My boyfriend and I just returned from a night in Canterbury and were really impressed with this hotel. The staff went above and beyond, particularly the manager who came with us in our car to the car park, as it was a little tricky to find with the one way system and narrow cobbled roads. The hotel was quaint, with sloping floors and lots of character. The room was refurbished to a high standard and the views of the cathedral were simply stunning. Overall an excellent place to stay- if we return to Canterbury we would definitely stay at the Cathedral Gate again.

  • Stayed May 2014, travelled as a couple
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
1 Thank Caroline I
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
CathedralGateHotel, Guest Relations Manager at Cathedral Gate Hotel, responded to this review, 17 May 2014
Dear Caroline I,

Thank you for the glowing review! We're so pleased you enjoyed your stay with us.

We pride ourselves in excellent customer service, and all of our staff are always happy to help with whatever they can!

We look forward to welcoming you back when you're next in Canterbury.

Kind regards,
Iida
Cathedral Gate
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC
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Additional Information about Cathedral Gate Hotel

Property: Cathedral Gate Hotel
Address: 36 Burgate, Canterbury CT1 2HA, England
Region: United Kingdom > England > Kent > Canterbury
Amenities:
Bar / Lounge Free Breakfast Free High Speed Internet ( WiFi ) Room Service
Hotel Style:
Ranked #2 of 16 Hotels in Canterbury
Price Range (Based on Average Rates): £
Hotel Class:3 star — Cathedral Gate Hotel 3*
Number of rooms: 24
Reservation Options:
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Also Known As:
Cathedral Gate Canterbury
Hotel Cathedral Gate

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