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“Good value audio guide but a few failings”
Review of Canterbury Audio Tours - CLOSED

Canterbury Audio Tours
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Attraction details
Owner description: Canterbury Audio Tours invites you to explore 20 of Canterbury's most famous sites with a self guided tour of this historic city, which is taken at your own pace. No other tour covers as much ground or includes as many benefits. Available in 7 languages, and suitable for all ages, you can take a tour at any time of day to suit you. The tour also boasts discounts for featured landmarks and attractions as well as local restaurants and coffee shops, making it the perfect way to explore the city.
Reviewed 17 May 2014

We enjoyed our audio tour. The information was clearly presented and the various locations guided us around the city to locations we would have missed, A few negatives however: The guide is only available from the welcome center at the coach park ( a little way out if you don't arrive by coach!) but the two tour routes start and end at the entrance to the cathedral. The diction of the recorder, although clear was a bit flat and pedestrian. A few of the locations had changed since the recordings were made (prior to 2011) Note that the office require you to leave some Id with them as security (a driving licence for example) when you collect the guide.

Thank ROG44_44
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Reviews (35)
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1 - 5 of 35 reviews

Reviewed 17 October 2013

We enquired about these audio tours in the tourist centre and were told that they were only available at the Welcome Centre near the coach park, some 10 minutes walk away. The staff at the Welcome Centre were very helpful and explained the small orange audio gizmo but I still found it fiddly to use. The commentary sounded as if it had just been read from a sheet, no real interest or atmosphere. In fact, some of the commentary was just a repeat of the information on the boards that you could find in front of some of the sights. I think I would have done better by paying much less for a paper guide or splashed out on a guided tour which (having eavesdropped!) sounded much more interesting, passionate and enthusiastic. I have used audio tours in other cities and this was by far the worst. Sorry!

2  Thank HondaHound
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Reviewed 14 August 2013

We used Canterbury audio tours on a very warm day in July, we had our dog with us so for us being able to go at our own pace was great. We tried to get the mp3 player from the tourist information centre but were told to go the welcome centre which is next to the coach park you get there by walking along the river walk, so you might want to check where this is before you go. The player is very easy to use and the staff spent several minutes making sure we knew how to use it. The map you get to go with it is very easy to follow also. The guide takes in all the main sights. This audio tour would be suitable for children as would be using the player. £9 for the use of this for the whole day I think is excellent value. We took most of the day getting round and did both routes including stopping at a couple of pubs along the way! We thoroughly enjoyed our day in Canterbury and would highly recommend using this audio tour.

Thank helen h
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Reviewed 11 October 2012

As the title of my review suggests, I wish we had been there. At the end of July we booked up for an audio tour of Canterbury with this company who were going to leave the mp3 players for collection at our hotel on the morning of our arrival. I cannot praise this companys attitude highly enough, all the people we had contact with were excellent, they really went out of their way to help us enjoy our forthcoming holiday. Unfortunately we were involved in a car accident and wrote off the car at Newark on our way down from Scotland and were unable to come at all. When we called to tell them of our misfortune, as expected, they were really nice and thanked us for taking the time to call and were full of empathy and understanding. I hope to visit Canterbury in the future and will certainly use their service.

Gregor Drummond

Thank Gregor D
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
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Reviewed 3 September 2012

Having moved into the local area a few months back i decided to be a tourist before it became too embarrassing and stumbled upon the audio tour guys next to the coach station. It could be done in 7 or 8 different languages and i plumped for French as not only did i receive a B at school but i thought it made me look more cultural in front of the lovely lady at the shop. Anyway i was told how to get the player back into English and within 10 minutes it was back into English. The tour goes from the cathedral all the way to the city wall and takes on board places like the westgate towers (which i found out are shut) and st Augustine abbey (needs a bit of restoration)
Overall it was informative without overloading and gives you a discount on a few brilliant pubs in the area.

Thank Simon J
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC

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