Two of us stayed DB&B for 4 nights and the dining experience really spoiled our break. We only received a breakfast menu with choices on one morning (the only day there wasn't a group booking staying), otherwise it was buffet only. The dinner menu was the same every day, no menu rotation here. Main courses looked good on paper but were tasteless or overcooked on delivery. Had broad bean risotto one night which resembled bland rice pudding with no evidence of broad beans. I sent it back and was told it would be taken off the bill (it wasn't). Lamb cutlets were the exception - excellent but as for the rest.......
As for the desserts....an example was the triple strawberry offering - it consisted of a dried up custard tart with bits of strawberry in, vanilla ice cream (they had run out of strawberry!) and a few macerated strawberries. Actually they had run out of 3 types of ice cream for the full 4 days of our stay, but yet they remained on the menu. Room cleaning was also a bit haphazard - every day there was something amiss - eg a bin not emptied, towels not folded up, floor not hoovered. We also had to request extra hangers as only 8 were provided for 2 of us on a 4 day stay. Plus points were that all the staff were charming & helpful - but was the chef on holiday?
- Official Description (provided by the hotel):
- Abbots Barton Hotel is situated in a quiet area of Canterbury and just a 10 minute walk to the City Centre. We have parking which is available free of charge for Hotel Residents. (Generally there is not an issue with parking but on exceptional busy days free street parking maybe necessary) The hotel offers traditional facilities with Bar, Restaurant, Bar Food and Room Service all available. Free HSIA via 'The Cloud' network is provided. Our staff will endeavour to entertain any special requests wherever possible. The Hotel is also pet friendly (for a small charge per day) ... more less
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- Also Known As:
- Best Western Canterbury
- Canterbury Best Western