I stayed at Abbots Barton Best Western Hotel for two nights in June as it was the closest hotel to clients I was visiting and I had also stayed at the Best Western in Peterborough previously. Based on my Peterborough experience I was expecting the Abbots Barton Hotel to offer similar standards in terms of rooms, facilities and food.
My room was OK. Comfortable enough and reasonably large. There was easy connection to the free WiFi which was very helpful as, travelling alone for business, I planned to work in the evenings before and after dinner.
What really let the hotel down was the standard of food. It was extremely disappointing. Breakfast was a self-service buffet, including all the elements of a continental breakfast but also full english. The bacon on both mornings was barely cooked. It was fatty and anaemic looking and the skin still had pig hairs in it - very off putting. Many of the breakfast items were also cold, or at best lukewarm and I only ate on the second morning because there were no cafes or other alternatives within easy reach.
Dinner service was slow and the quality of food disappointing. I had rabbit one night, which was dry and of a cardboard like texture.
Service was very slow and not particularly friendly.
The Peterborough Best Western served delicious food at breakfast (with service from staff rather than self service) and the evening meals were great - fresh, seasonal and local produce, prepared with care and attention.
Had it not been for the dining experience at Abbots Barton, I would have considered the hotel 'average', but the food badly lets it down.
I have to travel again to Canterbury in the new year and will definitely be seeking an alternative hotel, even if it means longer journeys to visit my clients.
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- Also Known As:
- Best Western Canterbury
- Canterbury Best Western