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“Fourth stay at Abbots Barton”

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Best Western Abbots Barton Hotel
Ranked #3 of 16 Hotels in Canterbury
Certificate of Excellence
Guildford
1 review
common_n_hotel_reviews_1bd8 3 helpful votes
“Fourth stay at Abbots Barton”
Reviewed 17 October 2013

My wife and i have stayed at Abbots Barton on four occassions over the last 3 to 4 years, each stay of 3 to 4 days duration, and have found the rooms, service and food to be excellent. The car park can be crowded if there is a special function on during the day but generally there is no problem. The only minor quibble is the computer provided for guests' use preferred to speak Russian and didn't have a full keyboard, just the touch screen type, which makes checking certain items extremely tedious.

  • Stayed October 2013, travelled with family
    • Value
    • Location
    • Sleep Quality
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Helpful?
3 Thank Mike C
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
abbotsgm, General Manager at Best Western Abbots Barton Hotel, responded to this review, 18 October 2013
Dear Guest,

Thank you for your review and your return visits, it is so nice to welcome guests back to the hotel.

The computer in the foyer is very new, stylish and has up to date technology, but not quite sure why it is speaking to you in Russian. I would say with many of our foreign guest we have, the person that used it prior to you, may have been Russian.

I am sure my Duty Manager would have been able to adjust this for you, even reception should you have asked them.

It is a busy hotel with weddings and groups, so yes the car park does fill up. We are so very glad that we have a large free car park, as many hotels in Canterbury are not able to accommodate a large number of vehicles, if any.

We look forward to seeing you in the future.

Best regards

Christine
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1,135 reviews from our community

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Rating summary
  • Location
  • Sleep Quality
  • Rooms
  • Service
  • Value
  • Cleanliness
Traveller tips help you choose the right room.   Room tips (234)
Date | Rating
  • Danish first
  • Dutch first
  • English first
  • French first
  • German first
  • Italian first
  • Portuguese first
  • Russian first
  • Spanish first
  • Any
English first
London, United Kingdom
1 review
common_n_hotel_reviews_1bd8 1 helpful vote
Reviewed 12 October 2013

A little reunion in Canterbury with old girlfriends was made relaxing while staying at the Abbots Barton Hotel. The staff where really helpful at reception and our room was warm and cosy with a lovely modern bathroom. Breakfast was a real treat lots to choose from a perfect start to a shopping day. Highly recommend the hotel for all kinds of occasions ! N. Cavell

Room Tip: Plenty of space in a family room .
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  • Stayed October 2013, travelled with friends
    • Value
    • Location
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Helpful?
1 Thank NCavell
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
abbotsgm, General Manager at Best Western Abbots Barton Hotel, responded to this review, 18 October 2013
Dear guest,

It was nice to read you had a great weekend catching up with old friends and enjoyed the cosiness of the hotel. It is an ideal place to stay as only a short walk from the lovely shops in town. Perfect, we do hope to see you again.

Best regards

Chistine
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Wolverhampton, United Kingdom
Level 1 Contributor
4 reviews
common_n_hotel_reviews_1bd8 2 helpful votes
Reviewed 11 October 2013

A warm welcome and first rate accommodation at a sensible price.

Very well appointed rooms, with comfortable beds.

The buffet breakfast was excellent, with choices to meet everyone's taste.

Ideally placed to visit the city, within easy walking distance to the centre and rail links.

Highly recommended.

  • Stayed October 2013, travelled on business
    • Value
    • Location
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Helpful?
1 Thank Robert S
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
abbotsgm, General Manager at Best Western Abbots Barton Hotel, responded to this review, 18 October 2013
Dear Guest.

Thank you for your review, it was our pleasure and so pleased you had an enjoyable stay.

We do look forward to welcoming you back to the hotel in the future, perhaps a little Christmas shopping.....

Best regards

Christine
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London, United Kingdom
2 reviews
Reviewed 10 October 2013

My Wife and I have just returned from a 3 night break at Abbots Barton and again what a great time we had (we last visited in August) we could not fault this Hotel, everything was just perfect from check in to check out.
On both of our recent visits we stayed in a standard room and found this to be of a very high standard, well done to the Housekeeping team.
The service and friendly staff should be the benchmark for other Hotels, and a special thankyou to Richard who gave us VIP treatment.

Thank you to all at Abbots Barton, we cannot wait to make a return visit.

  • Stayed October 2013, travelled as a couple
    • Value
    • Location
    • Sleep Quality
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    • Cleanliness
    • Service
Helpful?
Thank James502
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
abbotsgm, General Manager at Best Western Abbots Barton Hotel, responded to this review, 18 October 2013
Dear Guest,

Many thanks for your review, it was a delight to read and I have passed your comments to all of my staff, in particular to Richard, who is pleased you enjoyed your stay.

We do hope you will have the opportunity to visit us once again.

Best regards

Christine
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London
Level 3 Contributor
14 reviews
6 hotel reviews
common_n_hotel_reviews_1bd8 8 helpful votes
Reviewed 1 October 2013

I visited this hotel on a business trip with 10 other colleagues. The reception arrangements were excellent and Jennifer was very courteous and considerate. The room (102) was outstanding with a most comfortable bed, plenty of space and a super bathroom. We dined whilst there and the food was first class. The bar staff and restaurant manager could not have been more friendly and helpful. I am particularly grateful (again) to Jennifer for assisting me to have an important document printed off - she saved my skin. Finally, to the staff who came in early to ensure we had a cooked breakfast at 7.45am before our business meeting - many, many thanks.

  • Stayed September 2013, travelled on business
    • Value
    • Location
    • Sleep Quality
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    • Cleanliness
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Helpful?
Thank mummyhaggis
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
abbotsgm, General Manager at Best Western Abbots Barton Hotel, responded to this review, 2 October 2013
Dear guest,

Thank you for your review with regard to your stay.

I am pleased the hotel met all of your requirements, with Jennifer in particular saving your bacon, I will pass your comments to her.

As I will with the rest of the team, who delivered excellent customer service, of which we are proud of. All of them work very hard to ensure our guests leave happy.

We hope you will visit us in the future.

Best regards

Christine
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Norwich, United Kingdom
2 reviews
Reviewed 30 September 2013

My wife and I stayed here for 4 days, meeting former colleagues from many years ago. All of us felt this was a good hotel very well placed for a visit to the City.
Clean smart comfortable room.Good location, with an easy walk into the city.
Lovely grounds.
Food very good and staff excellent.
Must be the best in Canterbury
Don't bother to look elsewhere.

  • Stayed September 2013, travelled with friends
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
Thank barry c
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
abbotsgm, General Manager at Best Western Abbots Barton Hotel, responded to this review, 2 October 2013
Dear guest,

Thank you for your review. My team and I are very pleased you and your colleagues enjoyed your experience at the hotel. The gardens are lovely at the moment and very restful sitting on the patio with a glass of your favourite tipple.

With just a 10 minute walk into the beautiful city of Canterbury, we feel we have a very unique venue.

We trust that we will see you again.

Best regards

Christine
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This response is the subjective opinion of the management representative and not of TripAdvisor LLC
Level 3 Contributor
16 reviews
13 hotel reviews
common_n_hotel_reviews_1bd8 3 helpful votes
Reviewed 9 September 2013 via mobile

Stayed in this hotel 2 weeks ago. Can't rate this high enough. Absolutely beautiful hotel with stunning surroundings. We had a large room with a jacuzzi bath. Just what was needed after a leisurely stroll into Canterbury!! Staff extremely helpful and although we didn't have breakfast our evening meal in the restaurant was devine. Altogether an absolute 10/10 for everything.

Stayed August 2013, travelled as a couple
Helpful?
1 Thank Teljoker
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
abbotsgm, General Manager at Best Western Abbots Barton Hotel, responded to this review, 14 September 2013
Thank you for taking the time to write your delightful review. My team and I are so pleased you had a fabulous stay and sampled our local produce for your evening meal. I will pass your compliments to the Chef.

We look forward to your return visit to Canterbury and the hotel.

Thank you once again.

Christine
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This response is the subjective opinion of the management representative and not of TripAdvisor LLC
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Additional Information about Best Western Abbots Barton Hotel

Property: Best Western Abbots Barton Hotel
Address: 36 New Dover Road, Canterbury CT1 3DU, England
Region: United Kingdom > England > Kent > Canterbury
Amenities:
Bar / Lounge Business Centre with Internet Access Free High Speed Internet ( WiFi ) Free Parking Pets Allowed ( Dog / Pet Friendly ) Restaurant Room Service
Hotel Style:
Ranked #3 of 16 Hotels in Canterbury
Price Range (Based on Average Rates): £
Hotel Class:3 star — Best Western Abbots Barton Hotel 3*
Number of rooms: 53
Official Description (provided by the hotel):
Abbots Barton Hotel is situated in a quiet area of Canterbury and just a 10 minute walk to the City Centre. We have parking which is available free of charge for Hotel Residents. (Generally there is not an issue with parking but on exceptional busy days free street parking maybe necessary) The hotel offers traditional facilities with Bar, Restaurant, Bar Food and Room Service all available. Free HSIA via 'The Cloud' network is provided. Our staff will endeavour to entertain any special requests wherever possible. The Hotel is also pet friendly (for a small charge per day) ... more   less 
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Also Known As:
Best Western Canterbury
Canterbury Best Western

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