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“The Perfect wedding venue”

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Abbots Barton Hotel
Ranked #3 of 17 Hotels in Canterbury
Certificate of Excellence
Ashford kent
Level Contributor
28 reviews
11 hotel reviews
common_n_hotel_reviews_1bd8 3 helpful votes
“The Perfect wedding venue”
5 of 5 bubbles Reviewed 29 October 2013

We got married at the Abbots on 7th September 2013 with a total of 150 guests attending. The hotel could not have been more perfect, the ceremony room is beautiful and the main function room big enough to house our guests.
The staff were there to cater for our every wish and truly made this a day to remember. We stayed the night as did several guests enjoying a breakfast next morning. The hotel had just employed a new chef and we have to say produced the most amazing food for us and our guests.
If you are planning a wedding then this hotel is a must with the manager and wedding planner being there for us right from the start and always willing to help out when required and attend to your every need. We will look back for years to come at the great day we had made even more the better by this venue and its fantastic staff.

Room Tip: All the rooms that us and our guests had were excellent with a fantastic honeymoon suite.
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  • Stayed September 2013, travelled as a couple
    • Value
    • Location
    • Sleep Quality
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Helpful?
Thank Deanquinn
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
abbotsgm, General Manager at Abbots Barton Hotel, responded to this review, 13 November 2013
Dear Newly Weds,

Thank you for your review on your beautiful wedding in September.

My team and I were happy to ensure your day was the "perfect one" as we fully understand how important this day is and you are able to cherish the memory with great joy.

The room, the food, your guests and even the weather was delightful in every way, so thank you for choosing the Abbots Barton.

My team and I would like to wish you both all the happiness for your future life together.

We do hope to see you again soon to sample our new chefs excellent cuisine in the Fountain restaurant.

Thank you,

Christine Cooper
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This response is the subjective opinion of the management representative and not of TripAdvisor LLC
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1,065 reviews from our community

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Rating summary
  • Location
    4.5 of 5 bubbles
  • Sleep Quality
    4 of 5 bubbles
  • Rooms
    4 of 5 bubbles
  • Service
    4.5 of 5 bubbles
  • Value
    4 of 5 bubbles
  • Cleanliness
    4.5 of 5 bubbles
Traveller tips help you choose the right room.   Room tips (224)
Date | Rating
  • Dutch first
  • English first
  • French first
  • German first
  • Italian first
  • Portuguese first
  • Russian first
  • Spanish first
  • Any
English first
London, United Kingdom
1 review
5 of 5 bubbles Reviewed 28 October 2013

I find it very hard to find a fault with our stay here. The staff - all the way from the Reception Staff to the Restaurant Staff were well trained, highly professional, extremely helpful and very very pleasant. The rooms were comfortable, in excellent condition,contained everything you'd expect to find and were very very clean. The breakfast contained great variety, was very fresh and plentiful.
No... no matter how hard I try, I just can't find fault!

  • Stayed October 2013, travelled on business
    • Value
    • Location
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Helpful?
Thank KdelV
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
abbotsgm, General Manager at Abbots Barton Hotel, responded to this review, 13 November 2013
Thank you for your review.

A delight to read and my team and I are pleased to hear you enjoyed your experience at the hotel in all areas.

We look forward to welcoming you back in the not too distant future.

Best regards

Christine Cooper
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This response is the subjective opinion of the management representative and not of TripAdvisor LLC
Tonbridge, Kent
Level Contributor
16 reviews
11 hotel reviews
common_n_hotel_reviews_1bd8 16 helpful votes
3 of 5 bubbles Reviewed 27 October 2013

We booked via Amazon local, the room was relatively small considering there was 3 of us. The interior was a little dated and not like the ident-i-kit hotels. That said everything worked just fine.

Breakfast was surprising giving the reviews here. Pastries were either cooked the night before or very cheap, they certainly didn't have crunch to them. We asked about vegetarian sausages but they didn't have any.

The hotel is only a short walk from the town and in a good location.

Room Tip: Ask for a large room if you're a family
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  • Stayed October 2013, travelled with family
    • Value
    • Location
    • Sleep Quality
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    • Service
Helpful?
Thank Born_in_a_barn
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
abbotsgm, General Manager at Abbots Barton Hotel, responded to this review, 29 October 2013
Thank your review, we are pleased you enjoyed your stay.

The room you booked to accommodate three people,would have been a triple, with three single beds and or a family room which can accommodate four persons, so because these rooms hold multiple beds, the room may have come across as smaller. they are however, very adequate to sleep three or more people.

All our pastries and croissants are freshly cooked the morning of the breakfast, some may be lighter baked than others. I am sure if you had mentioned this to one of my waiting staff, they would have had a few baked a little crisper for you.

Where possible, we try to deliver our guests requests, especially if it is mentioned at the time of booking. However, we do not have many requests for vegetarian sausages, as I feel most of our guests choose one of the many vegetarian options form the breakfast menu.

The Best Western Abbots Barton hotel is Gothic in style, therefore unforgettable in appearance. As with all Best Western hotels, they are unique and individual, which brings out the personality of the hotel and staff.

Why would we wish to be identical to our neighbouring BW hotels, this is why we choose to be part of the Best Western brand.

With the city being so close, it is an ideal place to stay, we do hope you will return to visit us.

Best regards

Christine Cooper
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This response is the subjective opinion of the management representative and not of TripAdvisor LLC
Diss, United Kingdom
Level Contributor
4 reviews
3 hotel reviews
common_n_hotel_reviews_1bd8 4 helpful votes
5 of 5 bubbles Reviewed 27 October 2013

We have just arrived back home of which we had a wonderful stay at this hotel. Very convenient for the town of Canterbury. Staff were very helpful, and the rooms were lovely and spacious. We ate in the restaurant on the first evening and it was excellent, as was the buffet breakfast. Would certainly recommend this hotel.

  • Stayed October 2013, travelled with friends
    • Value
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Helpful?
1 Thank gary4906
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
abbotsgm, General Manager at Abbots Barton Hotel, responded to this review, 29 October 2013
Thank you for taking the time to write a review about your recent stay at the hotel.

We are glad you sampled our local produce on our new seasonal menu in the restaurant and had a hearty breakfast before your journey home.

We look forward to welcoming you back to the hotel as it is a perfect place to stay to visit Canterbury.

Best regards

Christine Cooper
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This response is the subjective opinion of the management representative and not of TripAdvisor LLC
Winchester, United Kingdom
Level Contributor
9 reviews
4 hotel reviews
common_n_hotel_reviews_1bd8 4 helpful votes
5 of 5 bubbles Reviewed 23 October 2013

Very nice hotel with well trained staff. Comfortable bed. Nice clean room with good facilities. Breakfast very good. Used restaurant on one night and meal was very good. Nice that the staff knew who we were when we went to the bar for a pre dinner drink and they brought us the menu to choose in the comfort of the bar. They then came and escorted us to the restaurant when they were ready for us. Good location for city.

As the service was so good the only very small thing I could find fault with was that they sometimes cleared plates before everyone on the table had finished.

We have used the hotel before and will use it again.

Room Tip: Some rooms at the rear of the hotel can be a little way from the lift with small half landings and s...
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  • Stayed October 2013, travelled with family
    • Value
    • Location
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    • Cleanliness
    • Service
Helpful?
1 Thank Paul D
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
abbotsgm, General Manager at Abbots Barton Hotel, responded to this review, 29 October 2013
Thank you for your review.

My staff and I were very pleased to hear you enjoyed your stay. We are proud of the individual customer service we provide, although a small hiccup with plate clearing, I will speak to my restaurant manager to ensure he briefs any new staff.

With the hotel an ideal location for the city of Canterbury, we look forward to welcoming you back in the future.

Best regards

Christine Cooper
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This response is the subjective opinion of the management representative and not of TripAdvisor LLC
Guildford
1 review
common_n_hotel_reviews_1bd8 3 helpful votes
5 of 5 bubbles Reviewed 17 October 2013

My wife and i have stayed at Abbots Barton on four occassions over the last 3 to 4 years, each stay of 3 to 4 days duration, and have found the rooms, service and food to be excellent. The car park can be crowded if there is a special function on during the day but generally there is no problem. The only minor quibble is the computer provided for guests' use preferred to speak Russian and didn't have a full keyboard, just the touch screen type, which makes checking certain items extremely tedious.

  • Stayed October 2013, travelled with family
    • Value
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    • Cleanliness
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Helpful?
3 Thank Mike C
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
abbotsgm, General Manager at Abbots Barton Hotel, responded to this review, 18 October 2013
Dear Guest,

Thank you for your review and your return visits, it is so nice to welcome guests back to the hotel.

The computer in the foyer is very new, stylish and has up to date technology, but not quite sure why it is speaking to you in Russian. I would say with many of our foreign guest we have, the person that used it prior to you, may have been Russian.

I am sure my Duty Manager would have been able to adjust this for you, even reception should you have asked them.

It is a busy hotel with weddings and groups, so yes the car park does fill up. We are so very glad that we have a large free car park, as many hotels in Canterbury are not able to accommodate a large number of vehicles, if any.

We look forward to seeing you in the future.

Best regards

Christine
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London, United Kingdom
1 review
common_n_hotel_reviews_1bd8 1 helpful vote
5 of 5 bubbles Reviewed 12 October 2013

A little reunion in Canterbury with old girlfriends was made relaxing while staying at the Abbots Barton Hotel. The staff where really helpful at reception and our room was warm and cosy with a lovely modern bathroom. Breakfast was a real treat lots to choose from a perfect start to a shopping day. Highly recommend the hotel for all kinds of occasions ! N. Cavell

Room Tip: Plenty of space in a family room .
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  • Stayed October 2013, travelled with friends
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
1 Thank NCavell
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
abbotsgm, General Manager at Abbots Barton Hotel, responded to this review, 18 October 2013
Dear guest,

It was nice to read you had a great weekend catching up with old friends and enjoyed the cosiness of the hotel. It is an ideal place to stay as only a short walk from the lovely shops in town. Perfect, we do hope to see you again.

Best regards

Chistine
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This response is the subjective opinion of the management representative and not of TripAdvisor LLC
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Additional Information about Abbots Barton Hotel

Property: Abbots Barton Hotel
Address: 36 New Dover Road, Canterbury CT1 3DU, England
Region: United Kingdom > England > Kent > Canterbury
Amenities:
Bar / Lounge Business Centre with Internet Access Free High Speed Internet ( WiFi ) Free Parking Pets Allowed ( Dog / Pet Friendly ) Restaurant Room Service
Hotel Style:
Ranked #3 of 17 Hotels in Canterbury
Price Range (Based on Average Rates): £
Hotel Class:3 star — Abbots Barton Hotel 3*
Number of rooms: 40
Reservation Options:
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Also Known As:
Best Western Canterbury
Canterbury Best Western

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