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“Very helpful staff”

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Best Western Abbots Barton Hotel
Ranked #3 of 16 Hotels in Canterbury
Certificate of Excellence
Level Contributor
9 reviews
3 hotel reviews
common_n_hotel_reviews_1bd8 5 helpful votes
“Very helpful staff”
Reviewed 22 March 2014 via mobile

Stay for one night. The room was big, clean, comfortable beds. The staff were all polite and helpful. The man running breakfast was a delight. The breakfast was good quality. the hotel is an easy walking distance to the shops and bars. I even managed it in heels. We would happily stay again.

  • Stayed March 2014
    • Value
    • Location
    • Rooms
    • Cleanliness
    • Service
Helpful?
Thank Shanpurrs
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
abbotsgm, General Manager at Best Western Abbots Barton Hotel, responded to this review, 24 March 2014
Thank you for your review and we are pleased you enjoyed your stay.

Pietro is our head breakfast waiter and a delight to have as a member of staff, I will pass your comments to him and the rest of the team.

Many thanks

Christine
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1,112 reviews from our community

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Rating summary
  • Location
  • Sleep Quality
  • Rooms
  • Service
  • Value
  • Cleanliness
Traveller tips help you choose the right room.   Room tips (231)
Date | Rating
  • Dutch first
  • English first
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English first
Leicester, United Kingdom
Level Contributor
9 reviews
6 hotel reviews
common_n_hotel_reviews_1bd8 5 helpful votes
Reviewed 19 March 2014

Hotel is very convenient - just a 10 min walk to the city centre and cathedral. Breakfasts - plenty of variety. We were upgraded to an executive room that was very comfortable and had a huge double bed though we were surprised to find it on the third floor with only roof lights for windows.

  • Stayed March 2014, travelled as a couple
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
Thank Alan186334
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
abbotsgm, General Manager at Best Western Abbots Barton Hotel, responded to this review, 20 March 2014
Thank for your your review.

We are delighted to hear you enjoyed your visit to the hotel and that is was the ideal location to walk into the city.

The superior rooms are on the top floor,very spacious and with a view from the Velux windows looking either towards the Kent Crickett ground or Cantenbury itself. At night you are able to see the Cathedral lit up through the trees.

We do hope you will come back and see us soon.

Regards

Christine
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Teddington, United Kingdom
Level Contributor
25 reviews
5 hotel reviews
common_n_hotel_reviews_1bd8 24 helpful votes
Reviewed 18 March 2014 via mobile

My girlfriend got this as a xmas present for me on groupon. We have a dog & this hotel allows dogs to stay. When we got to our room on the ground floor we were delighted that they had provided a dog bowl and folded up duvet for (chas our dog). The staff were all very helpful and at breakfast time we were able to sit in an area away from the dining room and have our breakfast with chas. The hotel itself is nice but I think more suited for mature guests and our room seemed quite warm but not a major problem.. Thanks

Stayed March 2014, travelled as a couple
Helpful?
Thank Dave190
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
abbotsgm, General Manager at Best Western Abbots Barton Hotel, responded to this review, 24 March 2014
Dear Guest and Chas,

Thank you for your review, so pleased you had an enjoybale stay and were able to bring your pet with you. We like to make our four legged guests feel special as well as their owners and we do hope to see you all again soon.

Kind regards

Christine
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Hampton
Level Contributor
5 reviews
3 hotel reviews
common_n_hotel_reviews_1bd8 3 helpful votes
Reviewed 17 March 2014

Very enjoyable 2 night stay. This hotel is ideally situated for a visit to Canterbury only about ten minute walk to the Cathedral. The staff are really friendly and 'go the extra mile'.Our room was well appointed. It was good to have control over heating and air conditioning and the dressing room wardrobe was a real hit with my husband!!. We had dinner on our first evening and the standard of food and service was high. Breakfast was really good with plenty of choice. We will definitely return.

  • Stayed March 2014, travelled as a couple
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
Thank Smartiehampton
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
abbotsgm, General Manager at Best Western Abbots Barton Hotel, responded to this review, 19 March 2014
Thank you for taking the time to write a review on your visit to the hotel.

We are pleased your stay was an enjoyable one and you experienced our local produce at both evening and morning dining. We are due to launch our new seasonal restaurant menu, so we do hope you will sample this once again on your return trip.

I have passed your comments to my staff.

Kind regards

Christine
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This response is the subjective opinion of the management representative and not of TripAdvisor LLC
Edinburgh, United Kingdom
Level Contributor
5 reviews
4 hotel reviews
common_n_hotel_reviews_1bd8 3 helpful votes
Reviewed 16 March 2014

I have stayed at this hotel 3 times over the last 2 years. Lovely character building. Magnificent breakfast including figs and prunes (Healthy !) as well as lovely tasty bacon on offer. All rooms are different in character and a great surprise. Hotel is just outside central Canterbury ( 5 mins by car) and a very convenient Best Western for visiting offspring at University. I'd stay here again. Its a popular wedding venue.

  • Stayed March 2014, travelled as a couple
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
Thank Ken B
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
abbotsgm, General Manager at Best Western Abbots Barton Hotel, responded to this review, 19 March 2014
Dear guest,

Many thanks for your review and comments on the hotel.

My team and I are proud to work in such a lovely building and of course be a member of the Best Western brand.

We look forward to seeing you on your return offspring vsits.

Kind regards

Christine
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This response is the subjective opinion of the management representative and not of TripAdvisor LLC
London, United Kingdom
Level Contributor
77 reviews
34 hotel reviews
common_n_hotel_reviews_1bd8 79 helpful votes
Reviewed 16 March 2014 via mobile

Had a very nice 2 night stay at the Hotel on an Amazon Local deal, which made it an excellent value trip.

The hotel is clean and well furnished as was our bedroom. Breakfast was very good and the bar was okay with lots of comfortable seating. Staff were friendly and attentive.

At present there are building works going on and we were woken at 6am on Saturday morning by deliveries at the rear of the hotel. Noise can be a problem late at night with people returning to their rooms as the doors seem to close with a loud 'bang'. If your a light sleeper it's worth taking ear plugs.

Plenty of free parking at the hotel which is ideally situated for exploring Canterbury.

Stayed March 2014, travelled as a couple
Helpful?
Thank Onajolly50
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
abbotsgm, General Manager at Best Western Abbots Barton Hotel, responded to this review, 19 March 2014
Thank you for your review.

My team and I are pleased you had an enjoyable stay, the hotel is an ideal location fo the beautiful city of Canterbury, especailly with a large free car park.

I have taken note of your comments on the deliveries and I will be investigating this as all of our suppliers are aware they should not be here at that time of the morning. I will also ask my maintenance manager to look at the door closures on the corridor doors. Thank you for bringing this to my notice.

The building works are our new extension to the hotel and we do look forward to having a new function room and bar very soon.

Kind regards

Christine

Kind regards

Christine
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This response is the subjective opinion of the management representative and not of TripAdvisor LLC
Cheshunt, United Kingdom
Level Contributor
54 reviews
6 hotel reviews
common_n_hotel_reviews_1bd8 21 helpful votes
Reviewed 13 March 2014

Good location, walking distance to the main town centre. Very friendly and welcoming staff, good quality rooms and very clean. Restaurant a little limited choice but well presented food and very, very tasty. Fantastic service, we would definitely return.

Room Tip: Executive rooms have a jacuzzi :)
See more room tips
  • Stayed March 2014, travelled as a couple
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
Thank Jacqui F
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
abbotsgm, General Manager at Best Western Abbots Barton Hotel, responded to this review, 19 March 2014
Dear guest,

Thank you for your review and gald you enjoyed your break.

My team and I look forward to welcoming you back to the hotel in the future.

Kind regards

Christine
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This response is the subjective opinion of the management representative and not of TripAdvisor LLC
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Additional Information about Best Western Abbots Barton Hotel

Property: Best Western Abbots Barton Hotel
Address: 36 New Dover Road, Canterbury CT1 3DU, England
Region: United Kingdom > England > Kent > Canterbury
Amenities:
Bar / Lounge Business Centre with Internet Access Free High Speed Internet ( WiFi ) Free Parking Pets Allowed ( Dog / Pet Friendly ) Restaurant Room Service
Hotel Style:
Ranked #3 of 16 Hotels in Canterbury
Price Range (Based on Average Rates): £
Hotel Class:3 star — Best Western Abbots Barton Hotel 3*
Number of rooms: 40
Reservation Options:
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Also Known As:
Best Western Canterbury
Canterbury Best Western

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