From the moment we arrived we received friendliness and professionalism. The reception staff were helpful and went out of their way to make us feel at home. They then told us that our room was not quite ready and invited us to stay in the reception area and we were then given tea and coffee and told to choose a sandwich from the bar menu. Eventually the head room maid came and informed us that the room was ready. We were then offered help with our luggage and because we had a dog were given a ground floor room. Anything we were in need of we were told to just dial 0 or contact reception. We had taken with us a portable cage with the intention of leaving the dog caged during breakfast and or any meals we decided to take in the hotel. But we were given the freedom to have breakfast in the bar and take the dog. The General Manager asked Chef at one point to give us treats for the dog they were duly delivered on a plate. The food was excellent and all menus were varied. Chef was fantastic and it was obvious from the high standard that he took pride in his work. Would I go again to this hotel if I was visiting Canterbury a definite and resounding YES.
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- Also Known As:
- Best Western Canterbury
- Canterbury Best Western