I really wanted to give this place more than 3 - but in all honesty I can't.
It all looks lovely - stayed in the Carlisle Room. 4 poster bed and little table with 2 chairs and a modern bathroom. But ... the bed was quite rickety - the mattress was terrible (sort of student digs quality with springs digging in your back). On and off there was quite a strong smell of drains - especially in the morning before the doors were open to vent it. The bath was very short. Sort that a 6" person could only just stretch their legs out and sit up. Not really a massive problem as there was a shower..... but the water pressure was so low it barely dribbled out of the large square rain-head. Also got woken at 6:00am on the Sunday by a bin lorry pulling up smack outside and revving it's engine as it picked up some bins. That's the bad points.
On the plus side. Brilliant location. Reasonable cost for Canterbury, Staff very helpful. Cheap parking in local car-parks. Good breakfast - freshly cooked to order and included in the price. Also decent size glasses for juice rather than those thimbles most places put out. Croissant and fruit/yogurt and cereal all available as well.
It's a shame as so many of the problems could be sorted out for a few hundred quid and that I will give it 3 stars despite the negatives says a lot about how good it is. Didn't ruin our stay - but with a bit more attention it could have really made it. Would stay there again in a couple of years when maybe they'd corrected a few of the downsides. Please go and make up your own mind.
- Official Description (provided by the hotel):
- Under new management as of November 2015 ... more less
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- Also Known As:
- Pilgrims Hotel Canterbury