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“Bit tired.”
Review of Pilgrims Hotel

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Pilgrims Hotel
Ranked #10 of 16 Hotels in Canterbury
Certificate of Excellence
Hove
Level Contributor
23 reviews
13 hotel reviews
common_n_hotel_reviews_1bd8 11 helpful votes
“Bit tired.”
Reviewed 19 June 2012

I really wanted to give this place more than 3 - but in all honesty I can't.

It all looks lovely - stayed in the Carlisle Room. 4 poster bed and little table with 2 chairs and a modern bathroom. But ... the bed was quite rickety - the mattress was terrible (sort of student digs quality with springs digging in your back). On and off there was quite a strong smell of drains - especially in the morning before the doors were open to vent it. The bath was very short. Sort that a 6" person could only just stretch their legs out and sit up. Not really a massive problem as there was a shower..... but the water pressure was so low it barely dribbled out of the large square rain-head. Also got woken at 6:00am on the Sunday by a bin lorry pulling up smack outside and revving it's engine as it picked up some bins. That's the bad points.

On the plus side. Brilliant location. Reasonable cost for Canterbury, Staff very helpful. Cheap parking in local car-parks. Good breakfast - freshly cooked to order and included in the price. Also decent size glasses for juice rather than those thimbles most places put out. Croissant and fruit/yogurt and cereal all available as well.

It's a shame as so many of the problems could be sorted out for a few hundred quid and that I will give it 3 stars despite the negatives says a lot about how good it is. Didn't ruin our stay - but with a bit more attention it could have really made it. Would stay there again in a couple of years when maybe they'd corrected a few of the downsides. Please go and make up your own mind.

  • Stayed June 2012
    • Value
    • Location
    • Rooms
    • Cleanliness
    • Service
Helpful?
Thank Phil T
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
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Rating summary
  • Location
  • Sleep Quality
  • Rooms
  • Service
  • Value
  • Cleanliness
Traveller tips help you choose the right room.   Room tips (51)
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English first
North Carolina
Level Contributor
166 reviews
24 hotel reviews
common_n_hotel_reviews_1bd8 57 helpful votes
Reviewed 7 June 2012

Stayed two nights at the historic Pilgrims Hotel on returning from a cruise to Norway. Hotel is located inside the Canterbury city walls. It is just across from the Marlowe Theatre and is less than a 5 minute walk to the Cathedral. Facilities are very good. The restaurant was a very nice surprise. It must be one of the better places to eat in Canterbury. It gives you a non-chain dining option and offers a wide range of menu options. The fish and chips are the best I have had anywhere in England. Staff are very personable and helpful. The room was cosy and comfortable. Bath room was very modern and well equipped. Our only suggestion would be to replace the mattress on the four poster bed. It was ok but a new mattress would have given the sleep quality a top rating.

Room Tip: The Carlisle Room faces the Marlowe Theatre and has en-suite facilities.
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  • Stayed June 2012, travelled as a couple
    • Value
    • Location
    • Sleep Quality
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    • Cleanliness
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Helpful?
Thank TheRodg
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
2 reviews
Reviewed 4 June 2012

Friendly staff, very central location with an amazing cooked veggie breakfast! Rooms could do with some updating but comfy. Can get a little noisy at night being so central but otherwise a highly recommended stay!

  • Stayed June 2012
    • Value
    • Location
    • Rooms
    • Cleanliness
    • Service
Helpful?
Thank mickey0269
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Twickenham, United Kingdom
Level Contributor
58 reviews
17 hotel reviews
common_n_hotel_reviews_1bd8 34 helpful votes
Reviewed 31 May 2012

Small, city centre hotel. Very convenient and easy to walk to the sites on foot. Picturesque old building with lots of "olde world" charm (but that also means steep narrow stairs to the slightly cramped room). Functional bar/restaurant (with local ale) and tea making equipment in room. Functional and quaint rather than modern and luxurious. Just what I like.

  • Stayed May 2012, travelled solo
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
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Helpful?
Thank Sjmcrae
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Guernsey, United Kingdom
Level Contributor
128 reviews
41 hotel reviews
common_n_hotel_reviews_1bd8 75 helpful votes
Reviewed 15 April 2012

After a frustrating evening driving round Canterbury, I found this place by accident and I am glad I did, right on the edge of the historic city centre with a wide selection of pubs, parking is opposite in a voucher based car park, this was cheap enough and felt secure, this type of parking is probably to be expected in an ancient city like this.
The room, altough not big was nicely decorated with attractive furniture, the bed was comfortable, the bathroom was noce and clean and up to date enough. I chose to eat in the bar/restaurant, the place was inviting, smart and the menu, although not massive was interesting enough, I had the Pork Belly, a risky dish but they had cooked it to perfection, the beer was good as well. THe room rates were very reasonable for the location. The staff were smart and professional although they looked a bit serious, never mind I will come back again.

  • Stayed March 2012, travelled on business
    • Value
    • Location
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    • Rooms
    • Cleanliness
    • Service
Helpful?
Thank Andy_and_Daniel2010
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Canterbury, United Kingdom
Level Contributor
37 reviews
common_n_hotel_reviews_1bd8 22 helpful votes
Reviewed 4 April 2012

On the 4th April a friend and i had lunch in the Restaurant. It was my first visit. Excellent Menue of English Dishes. The Starter Smoked Salmon, Salad & Bread and Butter.My main course was homemade Steak Pie with Chips and Vegetables. We had a very good Chilean Wine. I would and will visit it again.

  • Stayed April 2012, travelled with friends
    • Value
    • Location
    • Cleanliness
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Helpful?
1 Thank Alistair B
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
London, United Kingdom
Level Contributor
10 reviews
9 hotel reviews
common_n_hotel_reviews_1bd8 3 helpful votes
Reviewed 22 March 2012

Stayed over for just one night. The hotel is beside the main new modern theatre. Parking is extra. Breakfast was good.Room for the price are good.Staff great....Small lanes/roads in this part of town (which is part of its charm) so a little funny to find if driving......Overall a YES.

  • Stayed March 2012, travelled on business
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
Thank blynky
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
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Additional Information about Pilgrims Hotel

Property: Pilgrims Hotel
Address: 18 The Friars | Kent, Canterbury CT1 2AS, England
Region: United Kingdom > England > Kent > Canterbury
Amenities:
Bar / Lounge Restaurant
Hotel Style:
Ranked #10 of 16 Hotels in Canterbury
Price Range (Based on Average Rates): ££
Hotel Class:3 star — Pilgrims Hotel 3*
Number of rooms: 15
Official Description (provided by the hotel):
Under new management as of November 2015 ... more   less 
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Also Known As:
Pilgrims Hotel Canterbury

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