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Vivienne
Surrey, United Kingdom

Clean, cosy, comfortable and friendly

Review of Pilgrims Hotel
5.0 of 5 bubblesReviewed 31 Mar 2023
This was a lovely little gem, just off the main shopping street. The staff were friendly, welcoming and very helpful. I had a lovely little single room, with plenty tea, coffee & biscuits. It was clean, modern, lovely and warm - I’m actually really glad I couldn’t get a single room in same hotel as my friends did!
Date of stay: November 2022
Room Tip: Dining room and bar looked a bit basic - brilliant for an overnight stay - room was top class!
Trip type: Travelled with friends
5.0 of 5 bubblesValue
5.0 of 5 bubblesLocation
5.0 of 5 bubblesService
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Reviews (408)
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Traveller rating
142
167
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All reviews marlowe theatre oscar wilde high street car park four poster bed would stay here again single room family room excellent location no lift cooked breakfast sat nav historic building min walk visit canterbury city centre parking
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11 - 16 of 408 reviews
Reviewed 7 January 2023 via mobile

I totally recommend this hotel in the heart of Canterbury. If you are visiting the Marlowe theatre then this is the perfect location for your stay. I was greeted by helpful staff who were very knowledgeable about Canterbury town. I couldn’t fault the rooms and the breakfast with a choice of pastries and fruit was delicious. Thank you

Date of stay: December 2022
Trip type: Travelled with family
Thank nicolabL3185VW
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
Reviewed 12 November 2022

You couldn't find a more convenient hotel if you're attending the Marlowe. Just across the road! However be aware that steep narrow stairs are involved (no lift - the buidling is a few centuries old after all!). I did wonder a bit about security: the front door is open, and often there is no one at reception. No cooked breakfast, but plenty of cold options. My single room was pretty basic but location and helpful staff made up for any shortfalls.

Date of stay: November 2022
    • Rooms
    • Cleanliness
    • Service
Thank Karen E
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
Reviewed 6 November 2022

Central, and just lovely! I’d stay there again. Friends and I visited our student children. I couldn’t get into same hotel, so opted for this little gem - bedroom and en-suite were were clean, smart, cosy and comfortable. My room looked exactly the same as it did on the website. It was just me, so I didn’t need a double, and didn’t want to pay double either! This was seventy something pounds. I did see some of the doubles on my way out, and they were the same standard as my little single.

Room tip: I didn’t use restaurant or bar
Date of stay: November 2022
  • Trip type: Travelled solo
    • Value
    • Location
    • Service
Thank VivienneScarfe
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
Reviewed 3 November 2022

Carpet dirty and badly stained stained chairs. bed so high had to clime on stool to get in. Water stains on ceiling. Noise from creaking floorboards from other guests til 2. 30am. Crack on bath. Breakfast just pastries and toast. Paint on room doors scraped

Date of stay: October 2022
Trip type: Travelled as a couple
Thank Sunshine25043907308
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
Reviewed 24 September 2022 via mobile

easy walk to historic sites such as the cathedral. Downside to location is some loud voices outside the window from people leaving restaurants. Our Room was nice, very clean, with an updated bathroom and a tv. Bed was very firm. Be sure to mention accessibly issues as some rooms require climbing narrow staircases. No restaurant but does include uncooked breakfast. Many wonderful restaurants and coffee shops are within walking distance including a lovely French cafe. The bar downstairs has a limited selection. Short walk from St Radiguns car park to hotel. Very helpful staff. Would stay there again.

Room tip: Notify them when checking in that you need parking and they will add parking at St Radiguns (CT12AA) Canterbury at a discount price.
Date of stay: September 2022
Trip type: Travelled as a couple
Thank Janet T
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
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