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“very helpful staff” 4 of 5 bubbles
Review of Greyfriars Lodge

Greyfriars Lodge
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Greyfriars Lodge
Ranked #66 of 81 Canterbury B&B and Inns
Kettering, United Kingdom
Level Contributor
3 reviews
“very helpful staff”
4 of 5 bubbles Reviewed 24 June 2013

Greyfriars is very central so not surprisingly the rooms are not as quiet as a country retreat, there are a number of night clubs front and rear of building and therefore also associated noise. This of course is outweighed by the fact the staff were very friendly and helpful and tried to accommodate a number of our requests...and is one of the reason this hotel was chosen over others as reviews had said how helpful staff were. Downsides are noise, lack of parking and stairs to family room but this is minimal in comparison to the help offered by staff and making our stay as comfortable as possible.

Room Tip: family room ideal for those with 2 older children and a baby in own moses basket.
See more room tips
  • Stayed May 2013, travelled with family
    • 3 of 5 bubbles
      Value
    • 5 of 5 bubbles
      Location
    • 3 of 5 bubbles
      Sleep Quality
    • 4 of 5 bubbles
      Rooms
    • 4 of 5 bubbles
      Cleanliness
    • 5 of 5 bubbles
      Service
Helpful?
Thank deborah m
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
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96 reviews from our community

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Rating summary
  • Location
    4.5 of 5 bubbles
  • Sleep Quality
    3 of 5 bubbles
  • Rooms
    3.5 of 5 bubbles
  • Service
    4 of 5 bubbles
  • Value
    3.5 of 5 bubbles
  • Cleanliness
    3.5 of 5 bubbles
Traveller tips help you choose the right room.   Room tips (29)
Date | Rating
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English first
Hove, Belgium
Level Contributor
9 reviews
8 hotel reviews
common_n_hotel_reviews_1bd8 6 helpful votes
1 of 5 bubbles Reviewed 22 June 2013

We were looking for a room for the night and discovered this well located B&B.
Unfortunately the rooms were extremely small and not very attractive, rather decaying. The bathroom was post stamp sized ...
Moreover, in England one should at least expect the possibility to have a full english breakfast and not just some cereals...

  • Stayed April 2013, travelled as a couple
    • 1 of 5 bubbles
      Value
    • 4 of 5 bubbles
      Location
    • 2 of 5 bubbles
      Sleep Quality
    • 1 of 5 bubbles
      Rooms
    • 2 of 5 bubbles
      Cleanliness
    • 3 of 5 bubbles
      Service
Helpful?
2 Thank Catherine159
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC

Travellers are raving about these Canterbury hotels

Canterbury, United Kingdom
Level Contributor
3 reviews
3 hotel reviews
5 of 5 bubbles Reviewed 17 June 2013

We came for one night, arrived early in the day and asked if we could just leave our bags to check in later, they already had the room ready for us and told us if we were hungry we could have some breakfast as there was still some left. Great service they were all really helpful and made you feel at home.
The room was cosy and free wifi and access to their DVDs was a plus. The continental breakfast was generous and lots of choice, who needs full English when you can have crumpets, pancakes, croissants, porridge, bread meat and cheese etc etc etc...
The location was perfect in the middle of the historic town, we didn't have any trouble with noise even though we were overlooking the street, but maybe because it was a Thursday not a weekend.
I would go back there or recommend to a friend for something simple, not too expensive and friendly.

  • Stayed June 2013, travelled as a couple
    • 5 of 5 bubbles
      Value
    • 5 of 5 bubbles
      Location
    • 5 of 5 bubbles
      Sleep Quality
    • 5 of 5 bubbles
      Rooms
    • 5 of 5 bubbles
      Cleanliness
    • 5 of 5 bubbles
      Service
Helpful?
Thank 96hannah44
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Level Contributor
76 reviews
27 hotel reviews
common_n_hotel_reviews_1bd8 48 helpful votes
4 of 5 bubbles Reviewed 27 May 2013

Very helpful staff, and a great location for this B&B. Breakfast was basic (nothing cooked), but adequate. The room was a decent size, and a very unusual shape :-) The only think which let it down was the bathroom: washbasin about a quarter the size of a washing up bowl, with a strategically-placed shelf above it, which meant every time you bent down to wash your face, you banged your head !

Stayed May 2013, travelled as a couple
Helpful?
Thank Steve H
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
GreyfriarsLodge, Guest Relations Manager at Greyfriars Lodge, responded to this review, 7 June 2013
We appreciate you taking the time to leave a review. We take all guest feedback into consideration and we hope to see you in the future.
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC
Newmarket, United Kingdom
Level Contributor
248 reviews
67 hotel reviews
common_n_hotel_reviews_1bd8 112 helpful votes
4 of 5 bubbles Reviewed 26 May 2013

We enjoyed our Wednesday night stay in this basic b and b, the young staff were incredibly helpful and even made a special trip to a local supermarket to get a bar of soap as the room only had squirty stuff. The bed was comfortable and large and the place until local deliveries started at 7am, very peaceful [perhaps we were lucky that it was a quiet night]. The location is perfect, in the heart of beautiful Canterbury but there is no parking which for guests less than mobile travelling with a car could be a problem as the nearest car parks are a good walk away. Do get a permit from the hotel, we opted for the cheaper overnight stay option and then topped up the car park machine in the afternoon of our arrival and again the following morning. Breakfast was of a self-service continental style with decent choices. At for the tariiff we felt that it was perhaps a little expensive for what was a basic b and b

Room Tip: If you pre book check out the car parking situation before arrival
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  • Stayed May 2013, travelled as a couple
    • 3 of 5 bubbles
      Value
    • 5 of 5 bubbles
      Location
    • 3 of 5 bubbles
      Sleep Quality
    • 4 of 5 bubbles
      Rooms
    • 3 of 5 bubbles
      Cleanliness
    • 5 of 5 bubbles
      Service
Helpful?
Thank PhilReed186386
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Bexleyheath, United Kingdom
Level Contributor
10 reviews
6 hotel reviews
common_n_hotel_reviews_1bd8 11 helpful votes
3 of 5 bubbles Reviewed 12 May 2013 via mobile

This b+b is in an absolutely superb location and the staff there are very pleasant and friendly.
The noise is an issue however there is not much they can do about it as its a listed building.

The rooms feel dated and would benefit from a furnishings upgrade and maybe black out curtains.
The beds are very comfortable, the shower was also very good and there's not many places that you get free wifi, flat screen tv/dvd, ipod dock and a fridge in your room.

The continental breakfast was plentiful and there's lots of choice.

Would we stay here again?
Yes we would.

If you go prepared for basic then for the money and location this is superb.
Please remember this is a 3* b+b not a 5* hotel.

  • Stayed May 2013
    • 4 of 5 bubbles
      Value
    • 5 of 5 bubbles
      Location
    • 3 of 5 bubbles
      Rooms
    • 3 of 5 bubbles
      Cleanliness
    • 5 of 5 bubbles
      Service
Helpful?
Thank Westham1980
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
GreyfriarsLodge, Guest Relations Manager at Greyfriars Lodge, responded to this review, 25 May 2013
We are delighted that you enjoyed your time in Greyfriars Lodge and are glad you appreciated the room features and services. We look forward to seeing you in the future.
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC
London, United Kingdom
Level Contributor
9 reviews
6 hotel reviews
common_n_hotel_reviews_1bd8 2 helpful votes
4 of 5 bubbles Reviewed 11 May 2013

Stayed here with the Mrs over the weekend and have mixed reviews. Upon arrival we were told our rooms toilet was being fixed so we had been moved to a smaller (Single) room. They gave it to us half price but it was pretty cramped.

The staff service was excellent and they were very friendly. Location is brilliant being only 30 seconds from the high street and 2 mins from the cathedral. Unfortunately as its a Grade II listed building its noisey both from outside and inside. We came in around 1am but the pub across the road was still going strong.

Great breakfast in the morning for being continental :) Options are toast, bagels, crumpets, pancakes, muffins, cereal, cheese, selection of meats.

If you can but up with a bit of noise I would recommend going!

  • Stayed May 2013, travelled as a couple
    • 4 of 5 bubbles
      Value
    • 5 of 5 bubbles
      Location
    • 2 of 5 bubbles
      Sleep Quality
    • 2 of 5 bubbles
      Rooms
    • 5 of 5 bubbles
      Cleanliness
    • 5 of 5 bubbles
      Service
Helpful?
Thank Peter R
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
GreyfriarsLodge, Guest Relations Manager at Greyfriars Lodge, responded to this review, 25 May 2013
Thank you for your feedback, we are glad you enjoyed your stay and appreciate your recommendation, we look forward to seeing you again.
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC
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Additional Information about Greyfriars Lodge

Property: Greyfriars Lodge
Address: 6 Stour Street, Canterbury CT1 2NR, England
Region: United Kingdom > England > Kent > Canterbury
Amenities:
Hotel Style:
Ranked #66 of 81 B&Bs / Inns in Canterbury
Price Range (Based on Average Rates): £
Hotel Class:3 star — Greyfriars Lodge 3*
Number of rooms: 9
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