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“Must stay!!”
Review of Greyfriars Lodge

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Greyfriars Lodge
Ranked #65 of 74 Canterbury B&B and Inns
Reviewed 5 January 2014

I stayed here for a week & would definitely stay here again. The building is old & located in the heart of the city centre making it ideal for tourists who want to explore. My room was very big, very comfortable & very clean. The staff are lovely & make you feel really welcome. Nothing was too much trouble. The continental breakfast is very tasty with a wide range to choose from to keep you going all day. So if you plan on going to Canterbury for business or pleasure stay here & you won't be disappointed!!

Room Tip: Try & get a room at the back if possible.
  • Stayed: December 2013, travelled with family
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Thank Rachel S
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
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Reviews (111)
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62 - 68 of 111 reviews

Reviewed 1 December 2013

This is an old building right in the city centre with the advantages and disadvantages that come with that. I think the location off set any noise. The staff are excellent, the bed was comfortable with lots of pillows and the continental breakfast very good. The bathroom is an en-suite size. Perfectly adequate and only noisy for a few minutes after flushing the toilet. This was a lot cheaper than hotels I searched and I was concerned that it would be grim. I couldn't have been more wrong and would definitely recommend it.

Room Tip: The stairs are steep so if that's a problem ask for the ground floor room.
  • Stayed: November 2013, travelled as a couple
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Thank JRB106
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Reviewed 11 October 2013

Good for a short stay in the heart of Canterbury, So much to see and do with loads of eating places and the Cathedral moments away. Great shopping . The railway station (west) an easy walk away.
B+B in very old building, note no lift, spiral stairs. Interesting plumbing but all worked well and perfectly adequate.
Tea and coffee in rooms, hairdryer, helpful staff, great non cooked breakfast.
I stayed in room 4, front of house, single with large bed (bit big for size of room) noisy delivery vans.
Overall would stay again.

Room Tip: Ask for a room at the back.
  • Stayed: October 2013, travelled on business
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Thank Sandy W
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
GreyfriarsLodge, Guest Relations Manager at Greyfriars Lodge, responded to this reviewResponded 7 November 2013

We are delighted to hear that you would stay again and would like to thank you for your comprehensive review of your stay at Greyfriars Lodge, we appreciate and recognise all guest feedback both positive and negative and work closely with our customers to ensure a comfortable and personable experience.

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Reviewed 25 September 2013

This property is a very short walk to the Cathedral and also to the old town where many shops and restaurants are located. There was a nice variety of items offered at breakfast.
My only complaint, and I was aware of this prior to arrival, is that the hotel does not have an escalator. The stairs are not that wide and are winding so I had to grab onto one railing as I tried to lift my suitcase up little by little (it was a large, heavy bag). The other issue is the hotel has no air conditioning and the room was very hot. Regrettably, our friends told us the next day theere was a fan in the closet which we had not opened so were not aware it was there. Parking was at a public lot several blocks away but appeared to be in a good area.

Room Tip: If you stay over a weekend or holiday period, ask for a room not facing the street. There's a b...
  • Stayed: August 2013, travelled with friends
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Thank luv2travel255
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
GreyfriarsLodge, Guest Relations Manager at Greyfriars Lodge, responded to this reviewResponded 9 October 2013

Thank you for a comprehensive review of your stay at Greyfriars Lodge. We are delighted that you enjoyed your stay and would like to encourage our guests to contact a member of staff for any questions; we will always do our best to help.

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Reviewed 18 September 2013 via mobile

Good clean rooms, friendly staff and nice breakfast. Location couldn't be better but very difficult to get to by car and no immediate parking. A little pricey £81 including parking £6 but it was " freshers week" and high demand for rooms.

  • Stayed: September 2013
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Thank Richard T
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
GreyfriarsLodge, Guest Relations Manager at Greyfriars Lodge, responded to this reviewResponded 9 October 2013

Thank you for leaving a review of Greyfriars Lodge. We are glad to hear you enjoyed your stay and appreciate you sharing your experience online.

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Reviewed 16 September 2013

The lodge was such a disappointment given the potential that this building has to be a comfortable and inviting B&B in the heart of Canterbury. Even taking into account that this is 3*, is many centuries old and is not claiming to be luxury accommodation, there is no excuse for the dirty, dated and tatty state of the rooms and general areas.

On a positive note, the location is excellent. You are no more than a few minutes away from all the main attractions and Canterbury is simply stunning. In general, staff were friendly but variable levels of service were provided.

On arrival, I was given directions to the nearest car park. It's about 1/2 mile away and you accept that one of the best features of Canterbury City Centre is its lack of traffic. It was a shame that it wasn't made clear that it was a little bit of a walk and no offer was made to take my luggage on arrival so had to wheel my suitcase back from the car park. You also have to factor in that a new ticket (£6) has to be put on every 24 hours so this involved several trips for my 3 night stay.

As you'd expect, the general areas are narrow and an extremely steep staircase is not helped by a threadbare carpet in places. It is clear from when you enter the hallway that the building is in desperate need of a full refurbishment.

The rooms are simply awful. Cramped and dirty with dated and tatty furniture. I had a twin room and thankfully I was the sole occupier. It would near impossible to be comfortable if you were sharing as there was literally no space to walk around. Tea and coffee facilities are provided. However, the kettle has to be put on the floor in order to reach the extension cord- again another hazard waiting to happen. There were holes in the bed linen, curtains, towels and there is little ventilation so the rooms have a persistent stale odour. There were the grease stains on the wall due to no headboards on the beds. However, the en-suite bathroom is in a league of its own. A more accurate description is a converted cupboard with a tiny sink, shower and toilet which works on a vacuum system. The facilities were so terrible, a colleague allowed me the use of her bathroom in another hotel.

The phrase 'continental breakfast' is quite a liberal description used. It seems to comprise of the offerings of the local Tesco Metro (e.g. processed cheese slices, packet ham, packaged fruit salad put in a bowl for' effect', cellophane wrapped pancakes and instant porridge to make in a plastic carton. If you are lucky, you might get a proper coffee made but this only happened on 1 day of my stay. You should factor in spending another £5-10 to go to another hotel/café to get a decent breakfast.

Had I not had this paid for by my employer in advance to stay here, I would have probably turned round and walked out immediately. At least, I was attending a conference so could avoid the building for the majority of time. However, I didn't take into account that the door is locked so you are required to inform staff if you intend to stay out beyond 12am -with one male member of staff being extremely patronising when I asked for permission to stay out until 1am.

You could excuse this in light of this being budget accommodation but I paid almost £90 a night - other colleagues were staying a few hundred metres away for about £10-£15 more for a much better and acceptable standard of accommodation with a full breakfast. The lodge is really poor value for money. As an international colleague remarked, places like this just reinforce the old stereotype of shabby, dirty British B&Bs which cost a fortune for what they offer.

  • Stayed: September 2013, travelled on business
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2  Thank ddew39
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Reviewed 21 August 2013

Have just returned from a lovely trip to Canterbury, staying for one night at the Greyfriars. Despite some very negative reviews I found this small (and exceptionally friendly) hotel to be just right for the money and what it lacks in "luxury" is more than made up for in the lovely staff!! Not sure what some people expect from a 3* b and b? Location is perfect for a night on the town (travelled with 5 girl friends -we had fun!!) so all in all I would recommend this to any visitor who is not going to compare this sweet little place to a 4* or 5* hotel.

  • Stayed: August 2013, travelled with friends
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Thank judi r
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
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Additional Information about Greyfriars Lodge

Address: 6 Stour Street, Canterbury CT1 2NR, England
Region: United Kingdom > England > Kent > Canterbury
Amenities:
Free Breakfast
Hotel Style:
Ranked #65 of 74 B&Bs / Inns in Canterbury
Price Range: £59 - £88 (Based on Average Rates for a Standard Room)
Hotel Class:3 star — Greyfriars Lodge 3*
Number of rooms: 10
Official Description (provided by the hotel):
Greyfriars Lodge is a Three Star rated Guest House located in the heart of the historic city of Canterbury. Less than 30 seconds walk to Canterbury High Street, 5 minutes to the famous Canterbury Cathedral and with nearby access to public transport Greyfriars Lodge offers convenient accommodation and a perfect location for sight-seeing, shopping, relaxation or commuting. We've earned an excellent reputation for a warm and friendly atmosphere making every guest feel welcome and valued during their stay, with a variety of rooms available to help provide flexible accommodation for tourists, couples, groups and families. Greyfriars Lodge is also adjacent to the beautiful Greyfriars Chapel and Gardens, also known as the Secret Garden of Canterbury. Our guests benefit from 24 hour access to this stunning attraction that is otherwise only open to the public a few hours a day A delicious and varied continental breakfast is included in the price of the room. Public parking is possible at a location nearby (reservation is not needed) and costs GBP 6 per day. ... more   less 
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