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“Very kind people”
Review of Canterbury Hotel

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Canterbury Hotel
Ranked #6 of 16 Hotels in Canterbury
Certificate of Excellence
Leamington Spa, United Kingdom
Level 4 Contributor
26 reviews
19 hotel reviews
common_n_hotel_reviews_1bd8 28 helpful votes
“Very kind people”
Reviewed 27 May 2013

It's a well positioned place for seeing Canterbury on foot. Quiet, in spite of being in a busy zone. Our room was of good size, and the beds were comfy. Nice, clean bathroom with decent chemistry and bathrobes. Excellent breakfast. And the staff that is truly great: we asked all shifts for something, and in all cases they were falling over themselves trying to help. The courtyard garden is small but charming. The pool is not very useful: too shallow and the temperature (both air and water) not quite there. All being said, it needs to lower the price a bit if it wants to come closer to even a fair value for the money.

  • Stayed May 2013, travelled with family
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
Thank ddt007
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
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278 reviews from our community

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Rating summary
  • Location
  • Sleep Quality
  • Rooms
  • Service
  • Value
  • Cleanliness
Traveller tips help you choose the right room.   Room tips (63)
Date | Rating
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English first
Adelaide, Australia
Level 6 Contributor
126 reviews
25 hotel reviews
common_n_hotel_reviews_1bd8 49 helpful votes
Reviewed 7 May 2013

We stayed in the Thanington Hotel for four nights in April. We had booked online while on the road. The room we were given was very clean, functional and warm (there was ice on the car each morning).
It was perfectly positioned to give an easy walk into Canterbury and to drive out to other places of interest in the area.
All the staff were very friendly and very accomodating.
Breakfast was cooked to order and continental breakfast was also available.
The free carpark and wifi were very welcome.
We enjoyed our stay at Thanington Hotel and would recommend it to anyone.

  • Stayed April 2013, travelled as a couple
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
1 Thank John M
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
London
Level 3 Contributor
3 reviews
common_n_hotel_reviews_1bd8 4 helpful votes
Reviewed 24 April 2013

Had a fantastic couple of nights in this character property, with very friendly staff, high quality breakfast, superb rear gardens, secure parking, heated swimming pool and easy walk into Canterbury City Centre. If you're going to Canterbury, this is a no-brainer - you have to book this hotel. Overall the facilities merit a 4 star rating.

  • Stayed April 2013, travelled as a couple
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
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Helpful?
1 Thank Doug_Goldsack
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Maidenhead, United Kingdom
Level 4 Contributor
44 reviews
11 hotel reviews
common_n_hotel_reviews_1bd8 23 helpful votes
Reviewed 8 April 2013

3 nights for us, short walk into town and all the amenities. Excellent breakfast choices and friendly staff. Our room obviously not yet refurbished (superior with antique bed head ) however very cosy and comfortable, would recommend.

Room Tip: This hotel is working hard to provide excellent service for a reasonable price and is doing an excel...
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  • Stayed April 2013, travelled as a couple
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
1 Thank 150BarbaraB
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Leeds, United Kingdom
Level 4 Contributor
26 reviews
15 hotel reviews
common_n_hotel_reviews_1bd8 13 helpful votes
Reviewed 21 March 2013

Very friendly staff who always smiled. Bedroom very comfortable and temperature good. WiFi a bit weak, and the electric tripped 3 times whilst using the iron. The staff reacted quickly each time to put it right. Breakfast in the good bracket, the juice was warm, don't you just hate that.

Would return a nice walk to the city centre.

  • Stayed March 2013
    • Value
    • Location
    • Rooms
    • Cleanliness
    • Service
Helpful?
Thank Stephen S
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Lynda D, Owner at Canterbury Hotel, responded to this review, 24 March 2013
Thank you very much for taking the time to leave a review, it has been really helpful. Whilst I did know about the wifi and we are in the process of putting in new wireless access points to improve things, I didn't know about the iron problem. We have checked them all and thrown out the offending one! As for the juice, I'm so sorry that it was warm. After reading your review, we immediately ordered new jugs for the juices and milk, which have an ice compartment to keep them really cool.
Thank you again, for your review, we work hard to improve the hotel wherever we can.
We look forward to seeing you again.
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC
Storrington, United Kingdom
Level 6 Contributor
103 reviews
44 hotel reviews
common_n_hotel_reviews_1bd8 89 helpful votes
Reviewed 21 March 2013 via mobile

We stayed in a dog friendly room and had a pleasant stay. The hotel is about 10 mins from the centre. Well run and clean and with a very good cooked breakfast, we have no complaints. The hotel is on a busy road, though the rooms in the annex are well set back and quiet. During our stay work was being carried out, but the disruption was minimal. Though the hotel is opposite a small park, there is little else to commend the area.

Stayed March 2013, travelled as a couple
Helpful?
1 Thank A319
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
London, United Kingdom
Level 3 Contributor
11 reviews
7 hotel reviews
common_n_hotel_reviews_1bd8 11 helpful votes
Reviewed 16 February 2013

Just there for two nights, and everything was excellent. A splendid and recently refurbished room with a four poster bed and luxurious bathroom. Breakfast is really good, quite ready to make the odd change as well. Very convenient for the centre of Canterbury too, about a 15 minute walk.

Room Tip: Don't think all rooms have a four poster bed so need to specify when booking.
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  • Stayed February 2013, travelled as a couple
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
1 Thank RobinLaRoca
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
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Additional Information about Canterbury Hotel

Property: Canterbury Hotel
Address: 140 Wincheap | Kent, Canterbury CT1 3RY, England (Formerly Thanington Hotel)
Region: United Kingdom > England > Kent > Canterbury
Amenities:
Bar / Lounge Free Breakfast Free High Speed Internet ( WiFi ) Free Parking Children Activities (Kid / Family Friendly) Pets Allowed ( Dog / Pet Friendly ) Room Service Spa Suites Swimming Pool
Hotel Style:
Ranked #6 of 16 Hotels in Canterbury
Price Range (Based on Average Rates): ££
Hotel Class:3 star — Canterbury Hotel 3*
Number of rooms: 15
Official Description (provided by the hotel):
Canterbury Hotel is a short three minute walk to the City walls, approximately seven minutes to the High Street, Canterbury Cathedral and all the main attractions of this beautiful city. Combining Georgian elegance with excellent service, Canterbury Hotel offers a variety of en-suite rooms, maintained to an exceptionally high standard. Facilities include an indoor heated swimming pool, a comfortable bar offering an extensive range of spirits, beer, malt whiskies and fine wines. The beautiful courtyard garden provides a relaxing oasis. There is free wifi in all rooms and a secure car park. Breakfast is included in the tariff. Canterbury Hotel, as well as being a short walk to city centre and train station is ideally located for the Channel Tunnel and Port of Dover for those leaving or just entering the country. In addition to a lovely private indoor heated swimming pool there is a fully staffed spa offering a range of massages and facial treatments including anti-ageing and Thalgo treatments, manicures and pedicures, waxing and tinting. Canterbury Hotel has some of the very best facilities anywhere in the city of Canterbury. ... more   less 
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