Having endured 4 nights in this place I fail to see why it gets so high on the tripadvisor listing. It is a lot of show and little substance.
Possibly the biggest mistake is staying here for more than one night. Though the charge per night does not vary, the standard of treatment, for those staying, does.
To start with, the access is awkward and unless you care to break the rules of the road and skirt illegally around a central reservation (which many do) one has to drive away from it for a few hundred yards, around a roundabout and back to their setdown area. However you cannot leave your vehicle here but have to once again go around the houses to park in a car park away from the hotel site. And you pay £6 a day for the privilege. Other hotels have on-site free parking!
Next the room. No drawers to put your smalls etc. No razor socket in the bathroom. You are supposed to get 30 minutes free wifi. In the 4 days I was there I may have got 10 minutes. The rest of the time it was unavailable. We were told at check-out (and not before) that it was a problem across all Premier Inns. Talk about keeping you guests informed.!
There was air-con in the room but it had a fixed temperature and though it looked like you could adjust it to the temperature of your choice, it could not go below 19 degrees and rapidly defaulted back to 22 degrees when you walked away. So it was Hobsons choice. And you couldn't open the window.
Breakfast was a buffet. Either continental or full, but you could pay for the cheaper one and help yourself. There was no separation. The only problem was that many items regularly ran out and were unavailable.
When I returned on the first afternoon the room has just been serviced. At 5 pm. The next day, it hadn't been serviced at all. Having pointed this out to the front desk, I sat in the bar area for an hour to give them a chance to deal with the problem. By 6 pm it still hadn't been done. The story was that as we were staying, they had prioritised the rooms for those checking in and I was an after-thought. But I was still being charged the same.
It may be clean and it may be modern but neither of these makes a hotel. At £112.50 per night for B&B (continental) and car parking and little or no wifi, this is not a cheap option, nor good value. I get better value elsewhere in Canterbury so I will not be going back here. And definitely don't make the mistake and stay more than one night!
- Official Description (provided by the hotel):
- Ideally located within walking distance of the historic sights of this stunning cathedral city and Canterbury East train station, our Canterbury hotel features our new generation bedrooms, each with a freshly-updated bathroom with large shower head, and a brand new, slumber-inducing, king-size Hypnos bed. After a great night's sleep, head out and discover the impressive Canterbury Cathedral, St Augustine's Abbey and St Martin's Church (an UNESCO World Heritage Site, no less) or enjoy a little punting on the River Stour. Nearby shopping areas include the King's Mile and Whitefriars Canterbury. Important info: There is no on-site parking available at this hotel. The nearest car park is Longport Car Park (CT1 1TU). Max stay 12 hours, charges apply 7:00-21:00 Mon-Sun. Discounted 24 hour parking tickets are available at £6. Directions: Leave the M2, junction 7. At Brenley Corner roundabout, take 4th exit onto the A2. Branch left, then merge onto A2050. At London Road roundabout, take 2nd exit to continue on A2050. At St Peters roundabout, take 3rd exit onto A290. At Wincheap roundabout, take 2nd exit onto A28. At St Georges roundabout, take 2nd exit onto A257. At traffic lights, turn right and continue on A257. At the next set of traffic lights, turn right onto A2050 and you will see the Premier Inn. The hotel is located 50m away from the nearest car park, the 'Longport', for which vouchers are available on reception at 6GBP for 24 hours. Transport and local information: Canterbury East Railway Station 0.5 miles Westgate Shopping Centre 0.4 miles Northgate Shopping Centre 0.4 miles Howletts Wild Animal Park 2.6 miles Wealden Forest Park (Wildwood) 4.1 miles ... more less