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“Gem”
Review of Castle House Hotel

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Castle House Hotel
Ranked #10 of 16 Hotels in Canterbury
Haywards Heath, United Kingdom
Level Contributor
91 reviews
37 hotel reviews
common_n_hotel_reviews_1bd8 115 helpful votes
“Gem”
Reviewed 9 September 2012 via mobile

I decided to stay here last minute. Booked with Last Minute. Com who were unbelievably professional and helpful. I didn't have any expectations as I was last minute and was just happy to find somewhere. The feel of the place was warm and friendly. The room was very comfortable and well equipped. The location was excellent. The breakfast was fab. I can't fault ths place. I stay in hotels too often and while the premium was a little higher than usual, which was fair fr a 4 star, I can't fault this place.

Stayed September 2012, travelled solo
Helpful?
2 Thank PeterCP
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
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299 reviews from our community

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Rating summary
  • Location
  • Sleep Quality
  • Rooms
  • Service
  • Value
  • Cleanliness
Traveller tips help you choose the right room.   Room tips (60)
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English first
Wokingham, United Kingdom
Level Contributor
177 reviews
20 hotel reviews
common_n_hotel_reviews_1bd8 79 helpful votes
Reviewed 11 July 2012

Just had one night 2 Rooms 7 and 14 for my Daughters Graduation in Canterbury.

All Staff very friendly and helpful, Good location fro access and City Centre, Rooms were good and very well provisioned with Bathrobes and plenty of tea and coffee, etc. We found both our rooms well cleaned and maintained. Staff at breakfast very pleasant and service bang on.
We all would highly recommend this friendly well run, convenient establishment and highly commend the staff in friendliness and service.

Room Tip: Room 7 has a large 4 poster in a very large room with high ceilings with very large bathroom, and ni...
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  • Stayed July 2012, travelled with family
    • Value
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Helpful?
2 Thank Helairmike
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
London, United Kingdom
Level Contributor
34 reviews
12 hotel reviews
common_n_hotel_reviews_1bd8 20 helpful votes
Reviewed 15 June 2012

Castle House is very conveniently located for walking into the city centre as well as for travelling out for day trips (my family and I travelled to Dover and back very easily). The staff is friendly and the accommodation is quite nice. My husband and I (30s) stayed in what is clearly the converted stables of the house and my parents (60+) stayed in the main house. Their room was larger with higher ceilings and, in reality, a triple room, as it had a spare single bed, though we paid the same rate for the night. The downside was that we stayed during the May heat wave. Whilst we didn't expect air conditioning, there also weren't fans to be found (which another B&B we stayed in did have, so could be reasonably provided.) It made for some hot nights but that's hardly within the hotel's control. Our stables room was a bit hotter, as the room was a bit smaller with lower ceilings but the fun of staying somewhere with charm was certainly worth it. The rooms were clean, comfortable and pleasant. The main house room had a grand charm to it which added to the experience. The breakfast was par for the course in the lovely main house dining room, with cold options as well as a hot menu made to order. Should we find ourselves in Canterbury again, we'd likely consider staying here again; however, we'd request a room(s) in the main house. We dined at Pinocchio's Italian just down the street - convenient and delicious for dinner - and happily happened upon Canteen in the city centre for lunch. We highly recommend both restaurants which are both reviewed on Trip Advisor and worth a look.

Room Tip: After doing some price comparison, we decided to book directly with the hotel and so gained a cheape...
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  • Stayed May 2012, travelled with family
    • Value
    • Location
    • Sleep Quality
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Helpful?
Thank Jrsybird
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
London, United Kingdom
Level Contributor
132 reviews
121 hotel reviews
common_n_hotel_reviews_1bd8 120 helpful votes
Reviewed 14 June 2012

Bearing in mind that this is a guest house this was a great place to stay. The staff were always smiling and helpful. There was ample free parking and the location is ideal for walking into the centre. We stayed in room 8 a large room on the ground floor with double glazing. The bathroom was ample with a bath and shower.The hangars were nice and the sort where the management assume you will not steal them. Another plus was the free WiFi in the bedroom
This building was a conversion from an old mansion but when it was done they did not try to crowd too many rooms in. Because of this we appreciated the space. This included large window sills in bedroom and bathroom giving plenty of room to put things on. I did not go upstairs so I cannot say anything about the other rooms.
Breakfast was served at the table and cooked to order and the quality of the ingredients and cooking was good.

Room Tip: Room 8 on the ground floor is quiet and large.
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  • Stayed June 2012, travelled as a couple
    • Value
    • Location
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Helpful?
Thank gmm83
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Southend-on-Sea, United Kingdom
Level Contributor
7 reviews
6 hotel reviews
common_n_hotel_reviews_1bd8 9 helpful votes
Reviewed 13 June 2012

This our favourite place to stay in Canterbury and we go back 2 or 3 times a year.
The staff are wonderful and always remember us.
Excellent rooms for the price - we wouldn't go anywhere else.

  • Stayed January 2012, travelled as a couple
    • Value
    • Location
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Helpful?
Thank MissP89
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
london
Level Contributor
21 reviews
6 hotel reviews
common_n_hotel_reviews_1bd8 4 helpful votes
Reviewed 28 May 2012

I really do not want to think we had a bad experience BUT is this really a four star establishment? The toilet seat was not 'square'! the furnishings did not have a four star feel and we were not happy to find a used cotton bud in the room!
Breakfast really good and staff very polite and helpful. Car parking a bonus.

  • Stayed May 2012, travelled as a couple
    • Value
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Helpful?
1 Thank pcb110
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Busan
Level Contributor
24 reviews
6 hotel reviews
common_n_hotel_reviews_1bd8 7 helpful votes
Reviewed 9 April 2012

The staff here really goes all out to be helpful and friendly. The inn has lots of charm and is super clean. I would LOVE to go back here!

  • Stayed April 2012, travelled with family
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
2 Thank nederdeb
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
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Additional Information about Castle House Hotel

Property: Castle House Hotel
Address: 28 Castle Street, Canterbury CT1 2PT, England (Formerly Canterbury Castle House Guest House)
Region: United Kingdom > England > Kent > Canterbury
Amenities:
Bar / Lounge Free Breakfast Free High Speed Internet ( WiFi ) Free Parking Room Service Suites
Hotel Style:
Ranked #10 of 16 Hotels in Canterbury
Price Range (Based on Average Rates): ££
Hotel Class:3 star — Castle House Hotel 3*
Number of rooms: 15
Official Description (provided by the hotel):
Castle House Hotel is located five minutes from Canterbury High Street and is built astride the ancient city walls of Canterbury and standing in the shadow of Henry II's Great Keep itself - reputedly the third largest in the Kingdom . This unique building is your choice for a bed and breakfast experience, steeped in history. Castle House Hotel is an architectural gem and a scheduled ancient monument. The main house was built in the 1730s, incorporating part of the Norman city walls, the Roman Worthgate, and the only visible remaining section of the original city moat, now of course drained of water. Here, surrounded by Georgian opulence and decoration of the highest standard, you are just a few minutes' short walk from the whole of the mediaeval city: the magnificent Cathedral; the maze of winding streets and the romantic ruins of the Castle and city walls... Book your room at Castle House Hotel and history and convenience will combine to make your stay both memorable and enjoyable. All our rooms have been decorated to the highest standards, benefit from en suite or private facilities, and provide you with every modern comfort from contemporary flat screen digital TV to high speed wireless broadband at no extra cost. ... more   less 
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Also Known As:
Canterbury Castle House Guest House Hotel Canterbury

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