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“Highly recommended!!”

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Canterbury Cathedral Lodge
Ranked #1 of 16 Hotels in Canterbury
Certificate of Excellence
pyke8
Level 4 Contributor
41 reviews
16 hotel reviews
common_n_hotel_reviews_1bd8 28 helpful votes
“Highly recommended!!”
Reviewed 22 August 2013

We stayed for 2 nights and I would thoroughly this for anyone wishing to visit Canterbury. The room was comfortable, although beginning to look a bit tired in a few places. Location is perfect for the cathedral and visiting the city. Breakfast and service in general were first-class.

  • Stayed August 2013, travelled as a couple
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
Thank pyke8
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Canterbury Cath... L, Guest Relations Manager at Canterbury Cathedral Lodge, responded to this review, 28 August 2013
Dear Reviewer

Many thanks for your kind comments and we are delighted that you enjoyed your stay with us.
All bedrooms have been recently refurbished and I would like to assure you that we regularly review our programme of maintenance to ensure that the high standard of our facilities are upheld.

Kind regards

Joanne Thompson
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This response is the subjective opinion of the management representative and not of TripAdvisor LLC
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Rating summary
  • Location
  • Sleep Quality
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  • Service
  • Value
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Traveller tips help you choose the right room.   Room tips (313)
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English first
Level 5 Contributor
50 reviews
17 hotel reviews
common_n_hotel_reviews_1bd8 21 helpful votes
Reviewed 17 August 2013 via mobile

What a fantastically unique location. The accommodation was nice, clean and comfortable, but it did have a very uniformed travel lodge feel to it. Breakfast was really very good with lots of nice pleasant staff so that you didn't have long to wait. it was nice being able to get into the Cathedral without having to queue and the discount offered on various local restaurants was also a great bonus. So...... It's a good, clean, comfortable place to stay for the location and proximity to Canterbury's amenities.

Stayed August 2013, travelled as a couple
Helpful?
Thank Hertfordshirejo
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Canterbury Cath... L, Guest Relations Manager at Canterbury Cathedral Lodge, responded to this review, 21 August 2013
Dear Reviewer

Many thanks for providing feedback on your recent stay and I will certainly pass on your kind comments to the breakfast team. We are delighted that you were able to utilise the discounts available to our guests and I’m sue you will agree that one of the best features of the bedrooms is the wonderful Cathedral view from the window!

Kind regards

Joanne Thompson
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This response is the subjective opinion of the management representative and not of TripAdvisor LLC
Congleton, United Kingdom
Level 5 Contributor
48 reviews
27 hotel reviews
common_n_hotel_reviews_1bd8 20 helpful votes
Reviewed 14 August 2013 via mobile

We absolutely loved our stay here in the precincts of the Cathedral. The room, though not large, was tastefully furnished and very comfortable with a window seat looking out over the cathedral and gardens. The view of the floodlit Cathedral at night was stunning. Conveniently, we had a parking place in the grounds so exploring the town centre on foot couldn't have been easier. Access to the Cathedral was included in the tariff which also offered 10-20% reductions in local restaurants. Breakfast in the refectory was excellent. We will definitely return for a longer stay.

Stayed August 2013, travelled as a couple
Helpful?
Thank IM60
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Canterbury Cath... L, Guest Relations Manager at Canterbury Cathedral Lodge, responded to this review, 21 August 2013
Dear Reviewer

Such a fantastic review – thank you! It is always lovely to receive such lovely comments and we look forward to seeing you when you return.

Kind regards

Joanne Thompson
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This response is the subjective opinion of the management representative and not of TripAdvisor LLC
High Wycombe, United Kingdom
Level 6 Contributor
113 reviews
19 hotel reviews
common_n_hotel_reviews_1bd8 66 helpful votes
Reviewed 14 August 2013

This is our second visit to the CCL. We love the location. Staff are helpful and friendly and breakfast is very good. Rooms are clean. We never run out of things to do in the area and will doubtless return. It's important to point out that this is a small hotel and does not offer a full range of international hotel chain facilities. However our American visitors were very happy staying here with us and really enjoyed the fact that it was different from their usual experience. This time we took several rooms and the apartment in the Burgate wing of the hotel. It is not attached to the main building, but rather across a small side street in a separate building. The most important thing to note is that it's on the 3rd floor above some conference facilities, and therefore up three flights of steps, which might not suit everyone. The apartment has a smart, fully featured kitchen with barstool seating for two. There is a small lounge area with TV that doubles up as a single room. A huge double bedroom, and a fair sized twin room. Decor is similar to the rest of the hotel. Bathroom a little basic, but clean and spacious. Views from the two main bedrooms are over a busy shopping street. Being on the 3rd floor this was not an issue except at 7am when the glass recycling containers were emptied! We slept with windows shut thereafter. We will definitely return again. NB: Staying at the CCL entitles residents to a range of discounts in the city, which is one of the reasons we stay here. Look carefully at the list because we missed out on a few bargains.

  • Stayed August 2013, travelled with family
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
1 Thank Carts123
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Canterbury Cath... L, Guest Relations Manager at Canterbury Cathedral Lodge, responded to this review, 21 August 2013
Dear Reviewer

Thank you for providing such a comprehensive and helpful review for future guests. We are delighted that you chose to stay here again with your visitors and that all enjoyed their stay! We do hope that you are able to return soon.

Kind regards

Joanne Thompson
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This response is the subjective opinion of the management representative and not of TripAdvisor LLC
Los Angeles
Level 6 Contributor
119 reviews
28 hotel reviews
common_n_hotel_reviews_1bd8 50 helpful votes
Reviewed 12 August 2013

I really wanted to love this place but honestly I can only call it average. One's location cant be better as it is the only hotel on the precincts of Canterbury Cathedral. Only taxis can get here to drop off, and you need to ring the bell after 9pm and show them a pass to get in and out but in Canterbury there arent a lot of choices in the historic center. First the good. The building itself is stunning from the outside and the dining room is very pretty and their breakfast is made to order and exceptional. Staff is very friendly and accommodating. It is very quiet also. The bad: there is no temperature control in the rooms if you wanted AC for example, and our room only had a shower though I dont know if there are rooms with tubs. The rooms are a bit tight so a rollaway for our 9 year old son barely fit. Also the bed for the adults was really a double, not a queen or a king. As well the mattress was soft and sagged outward so I felt I was sliding off my edge of the bed. The TV is fine, and the internet is not fast, ie about 3-4mbps but it is free. The furnishings in the room and bathroom again are clean and reasonably modern but have a 1980's dorm feel about them. I guess one cant be too fussy depending on where you are but if in America a typical Sheraton, Westin, etc, would have really comfy beds, good tv and internet and temperature control, it is hard to give this up at times. So I think this place overally is probably one of the best places to stay in Canterbury proper but is not a luxury venue, but a modern-ish comfortable but somewhat generic trappings in the rooms but with a great breakfast and view of the cathedral.

Room Tip: Ask for a view of the Cathedral and choose the 2nd floor over 1st if you can (there are only 2 floor...
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  • Stayed August 2013, travelled with family
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
2 Thank kimparklee
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Canterbury Cath... L, Guest Relations Manager at Canterbury Cathedral Lodge, responded to this review, 21 August 2013
Dear Reviewer

Thank you for taking the time to review your recent stay with us and I am delighted that you enjoyed several aspects of your stay. Our team take great pride in providing excellent customer service and we are fortunate to enjoy such a beautiful location within the Cathedral Precincts.

As with many hotels in the UK, we unfortunately do not provide air conditioning in the rooms and you quite rightly state that the majority of our bathrooms are fitted with showers, however if preferable a bedroom in the Burgate annexe can be chosen with a bath, if stated at the time of booking. I would however like to assure you that all of our bedrooms have been refurbished recently and our standard sized beds and mattresses are checked on a regular basis. If you would like to contact a member of our reservations team to advise of the room that you stayed in, they would be pleased to have this checked again.

Kind regards

Joanne Thompson
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Essex
Level 6 Contributor
217 reviews
28 hotel reviews
common_n_hotel_reviews_1bd8 160 helpful votes
Reviewed 12 August 2013

We stayed here for one night and loved everything about it. Rooms were clean and a good size for me and my two daughters and the beds were comfortable. Breakfast was lovely and the staff were friendly and very helpful. Wouldn't hesitate to stay here again if we wanted a hotel in the area again.

  • Stayed July 2013, travelled with family
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
Thank Boscar
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Canterbury Cath... L, Guest Relations Manager at Canterbury Cathedral Lodge, responded to this review, 21 August 2013
Dear Reviewer

Thank you for such a fantastic review and we do hope that you do stay with us again if you decide to return to the area!

Kind regards

Joanne Thompson
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This response is the subjective opinion of the management representative and not of TripAdvisor LLC
Essex
Level 5 Contributor
69 reviews
15 hotel reviews
common_n_hotel_reviews_1bd8 44 helpful votes
Reviewed 11 August 2013 via mobile

Stayed here for one night in August.
Didn't realise we had to book parking which meant leaving the car in a public car park which was not ideal and paying the hotel £6 for the privilege.A bit annoying as there were 3 or 4 spaces available after the area had been closed off.
The rooms are lovely. Small bathtoom, shower only.. The beds. Oh dear. Way way too springy and soft. Feels like 5000 people have jumped on the bed before you've got in it. Terrible night sleep and sore back. I was going to mention it at check out but wasn't asked how our stay was.

Breakfast was yummy and plentiful.

Location I absolutely could not fault. Was lovely to have the area closed off from the public at around 9 and have a wander in the empty grounds.

Staying at the hotel you benefit from free entry to the cathedral and discounts at local restaurants but ultimately that bed would stop us returning.

  • Stayed August 2013
    • Value
    • Location
    • Rooms
    • Cleanliness
    • Service
Helpful?
1 Thank Twinmum84
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Canterbury Cath... L, Guest Relations Manager at Canterbury Cathedral Lodge, responded to this review, 12 August 2013
Dear Reviewer

Many thanks for taking the time to review your recent stay and we are pleased to hear that you enjoyed our central location within the Precincts of Canterbury Cathedral.

We do have a limited number of on-site parking spaces that must be pre-booked in advance and as an alternative to this, we are also able to issue parking permits for the nearby council owned car parks. These discounted permits are pre-purchased from the council and I can confirm that we sell them on at cost price. Whilst it may appear that Precincts parking spaces remained unallocated after hours, it is most likely that these were reserved for one of the numerous Cathedral related events that take place throughout the day.

Whilst the majority of bedrooms are equipment with en-suite showers, it is also possible to request a bath when booking in our adjacent Burgate building, if preferable. Our bedrooms have all recently been refurbished and beds are regularly checked with mattresses being replaced as necessary. I am therefore extremely sorry that this you did not find it to be satisfactory on this occasion. Should you wish to contact a member of the Reception team and advise of your room number, we would be pleased to check the room in question. With this in mind I do hope that you would consider staying again in the future.

Kind regards

Joanne Thompson
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This response is the subjective opinion of the management representative and not of TripAdvisor LLC
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Additional Information about Canterbury Cathedral Lodge

Property: Canterbury Cathedral Lodge
Address: Canterbury Cathedral Lodge The Precincts, Canterbury CT1 2EH, England
Region: United Kingdom > England > Kent > Canterbury
Amenities:
Bar / Lounge Free Breakfast Free High Speed Internet ( WiFi ) Restaurant Wheelchair access
Hotel Style:
Ranked #1 of 16 Hotels in Canterbury
Price Range (Based on Average Rates): ££
Hotel Class:4 star — Canterbury Cathedral Lodge 4*
Number of rooms: 35
Official Description (provided by the hotel):
Within the grounds of the magnificent Canterbury Cathedral you’ll find the perfect retreat. The best located accommodation in the City - rooms are in a private courtyard and provide stunning views of Canterbury Cathedral, which guests also enjoy free entry to. You will receive a dedicated, friendly service in a setting that’s peaceful, secure and relaxing. It’s the ideal base to explore Canterbury’s picturesque, cobbled streets and visit the City’s excellent eateries and shops. ... more   less 
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Also Known As:
Canterbury Cathedral Hotel Canterbury

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