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“Pleasant stay”

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Canterbury Cathedral Lodge
Ranked #1 of 16 Hotels in Canterbury
Certificate of Excellence
Level 4 Contributor
26 reviews
common_n_hotel_reviews_1bd8 30 helpful votes
“Pleasant stay”
Reviewed 13 January 2014 via mobile

Very friendly staff and great introduction/ welcome to the hotel. Hotel was very clean with amazing views of the cathedral- is it a 5-star room in terms of size and layout and hotel facilities such as a pool? No, but that was not what I expected. Room was completely fit for purpose, nice shower, all the usual in-room bathroom and bedroom stuff, iron and board, coffee making facilities, hair dryer, shampoos etc....breakfast was amazing and again staff in the restaurant a credit to the hotel. Nice library too. Trip to the cathedral after breakfast was great ( price included in hotel cost of £9.50). Definitely the only place I will consider staying again in Canterbury- it's a unique opportunity to stay in such grounds/surroundings!

Stayed January 2014, travelled as a couple
Helpful?
4 Thank David K
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Canterbury Cath... L, Guest Relations Manager at Canterbury Cathedral Lodge, responded to this review, 15 January 2014
Dear Reviewer

We are delighted to hear that you enjoyed your recent stay with us. Many thanks for taking the time to post such a positive review and I will be sure to circulate your kind comments to the team.

We look forward to welcoming you back when you return to Canterbury!

Kind regards

Joanne Thompson
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This response is the subjective opinion of the management representative and not of TripAdvisor LLC
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Rating summary
  • Location
  • Sleep Quality
  • Rooms
  • Service
  • Value
  • Cleanliness
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Welwyn Garden City, United Kingdom
Level 6 Contributor
340 reviews
89 hotel reviews
common_n_hotel_reviews_1bd8 163 helpful votes
Reviewed 10 January 2014 via mobile

We spent New Year on a three day package at Cathedral Lodge and were thoroughly impressed with the excellent staff ( nothing was too much trouble and all were a delight to deal with). The situation of the hotel, right opposite the cathedral, could not have been better ( if possible get an upstairs room for the view). Breakfasts were well presented and good quality, served with a smile and the New Year dinner was amazingly good ( to cook fillet steak properly for that number of guests was a serious achievement)
The only downside, which stopped me giving them 5 stars was that the beds were a bit soggy and I do prefer a firm mattress
Nevertheless if and when we return to Canterbury we will definitely stay here again and have already recommended the hotel to several of our friends

Stayed December 2013, travelled as a couple
Helpful?
2 Thank HSeeingtheworld
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Canterbury Cath... L, Guest Relations Manager at Canterbury Cathedral Lodge, responded to this review, 15 January 2014
Dear Reviewer

We are delighted that you chose to celebrate the New Year at Canterbury Cathedral Lodge and thank you for taking the time to review your stay - your kind comments are much appreciated by the team.

Thank you also for the feedback on the mattress quality. In addition to other guest feedback in the same vein, I am pleased to advise that we have ordered new Hypnos orthopaedic mattresses to replace any in situ that are of a less than 100% acceptable standard, in order to ensure a perfect night’s sleep for our guests.

We look forward to welcoming you back soon.

Kind regards

Joanne Thompson
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Kent
Level 3 Contributor
23 reviews
16 hotel reviews
common_n_hotel_reviews_1bd8 12 helpful votes
Reviewed 9 January 2014

I love visiting Canterbury Cathedral. It seems to me that every time I go inside I see something that I have never seen before. So much wonderful architecture and history going back centuries.
The other week I had the pleasure of staying in the Cathedral Lodge. What a first class experience. It is like a hotel within the grounds of the Cathedral. The price is very reasonable for the standard provided. In addition to which there is an opportunity for free parking and an entrance into the Cathedral. Knock those two off the bill and it is a bargain.
Our room overlooked the Cathedral, to see floodlight it in all in magnificence was breath taking. Husband was worried about the noise of the bells but that was no problem. In fact he loved it too.

Helpful?
2 Thank KentWanderlust
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Canterbury Cath... L, Guest Relations Manager at Canterbury Cathedral Lodge, responded to this review, 15 January 2014
Dear Reviewer

We are delighted to hear that you chose to stay with us when last visiting the Cathedral, and moreover that you enjoyed our location within the Precincts! We do hope that you are able to stay again soon.

Kind regards

Joanne Thompson
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This response is the subjective opinion of the management representative and not of TripAdvisor LLC
Dymchurch, United Kingdom
Level 5 Contributor
59 reviews
26 hotel reviews
common_n_hotel_reviews_1bd8 53 helpful votes
Reviewed 3 January 2014 via mobile

We stayed here on New Year's Eve as part of a New Year's Eve package, staff couldn't have been nicer. A really special New Year's Eve, party was perfect, food was out standing, entertainment very good, everyone worked very hard to make the whole thing special. A big thank you to all staff.Our bedroom was spotless, chocolates on the bed were a nice touch, my only moan was that the bed did not feel very good quality, we are used to a super king size at home so sleeping in a double bed felt very small, but this would not stop me staying again!

Stayed December 2013, travelled with friends
Helpful?
2 Thank debbiequested
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Canterbury Cath... L, Guest Relations Manager at Canterbury Cathedral Lodge, responded to this review, 9 January 2014
Dear Reviewer

Many thanks for taking the time to post a review. We are have been thrilled to receive so many positive comments about the first of our New Year’s Eve packages and are therefore delighted to find that you an enjoyable stay.

I would like to assure you that all beds are of a standard size and a regularly checked by our Housekeeping Team, however I can of course quite appreciate that this is no super king size!

Wishing you a very Happy New Year,

Kind regards

Joanne Thompson
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This response is the subjective opinion of the management representative and not of TripAdvisor LLC
London, United Kingdom
Level 1 Contributor
3 reviews
common_n_hotel_reviews_1bd8 1 helpful vote
Reviewed 3 January 2014

We stayed for two nights - the 30th and 31st December and went to their New Year's Eve Gala Dinner.

This is a great hotel. The staff are genuinely welcoming and are really interested in making sure you have a pleasant stay.

Breakfast on both days was great and the Gala Dinner exceeded our expectations with excellent food and top class service.

If you are visiting Canterbury this is the place to stay.

  • Stayed December 2013, travelled as a couple
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
1 Thank John G
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Canterbury Cath... L, Guest Relations Manager at Canterbury Cathedral Lodge, responded to this review, 9 January 2014
Dear Reviewer

Many thanks for leaving such a wonderful review. We are absolutely delighted that you enjoyed your stay and we were so pleased to read that you enjoyed our first New Year’s Eve Gala Dinner.

Kind regards & wishing you a very Happy New Year!

Joanne Thompson
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This response is the subjective opinion of the management representative and not of TripAdvisor LLC
Kent
2 reviews
common_n_hotel_reviews_1bd8 2 helpful votes
Reviewed 31 December 2013

Staff extremely helpful and accommodating - had booked a double but checked into a twin, they immediately rectified the error and had a complimentary drink to compensate inconvenience. Fantastic location especially at night when the cathedral is lit - wonderful shops and restaurants all within walking distance - will definitely be staying again!!

Room Tip: most rooms overlook the cathedral
See more room tips
  • Stayed December 2013, travelled with friends
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
2 Thank Suzanne B
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Canterbury Cath... L, Guest Relations Manager at Canterbury Cathedral Lodge, responded to this review, 2 January 2014
Dear Reviewer

Many thanks for taking the time to provide a review. Please accept my apologies for any confusion on arrival, but I am delighted to hear that we were able to rectify this and that you had an enjoyable stay.

We look forward to welcoming you back soon!

Kind regards

Joanne Thompson
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This response is the subjective opinion of the management representative and not of TripAdvisor LLC
DC
Level 5 Contributor
47 reviews
11 hotel reviews
common_n_hotel_reviews_1bd8 44 helpful votes
Reviewed 29 December 2013

We had a fantastic stay at the Canterbury Cathedral Lodge. The room is clean, the bed is comfy, and the view of the cathedral is unbeatable. Staff are welcoming, attentive and always willing to help. Breakfast is included and is fantastic including some dishes to order (eggs and toast, for example). Location couldn't be better: inside the cathedral walls; this alone is amazing as you can get a view of the cathedral without the crowds either before they open or after it closes. The close up view at night is priceless. Staying at the lodge also gives free entrance to the cathedral.

  • Stayed December 2013, travelled as a couple
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
3 Thank ptrcmrnd
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Canterbury Cath... L, Guest Relations Manager at Canterbury Cathedral Lodge, responded to this review, 2 January 2014
Dear Reviewer

Many thanks for taking the time to provide such a glowing review of your recent stay with us. We a thrilled to hear that you enjoyed our visit and our location within the Precincts of Canterbury Cathedral and do hope that you are able to return again.

Kind regards

Joanne Thompson
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC
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Additional Information about Canterbury Cathedral Lodge

Property: Canterbury Cathedral Lodge
Address: Canterbury Cathedral Lodge The Precincts, Canterbury CT1 2EH, England
Region: United Kingdom > England > Kent > Canterbury
Amenities:
Bar / Lounge Free Breakfast Free High Speed Internet ( WiFi ) Restaurant Wheelchair access
Hotel Style:
Ranked #1 of 16 Hotels in Canterbury
Price Range (Based on Average Rates): ££
Hotel Class:4 star — Canterbury Cathedral Lodge 4*
Number of rooms: 35
Official Description (provided by the hotel):
The best located accommodation in the City! Canterbury Cathedral Lodge is a unique and contemporary hotel, situated within the private grounds of Canterbury Cathedral, a UNESCO designated World Heritage site. In a peaceful environment but only a couple of minutes walk to Canterbury's many attractions, the Lodge boasts stylishly refurbished en-suite bedrooms overlooking beautiful gardens. Go to bed and wake up the next morning enjoying the breathtaking views of Canterbury Cathedral from your bedroom window. All rooms in the Lodge benefit from luxury furnishings, LCD screen TV's with free-view and there is complimentary Wi-Fi throughout. Guests also enjoy free entrance to the Cathedral, worth £12.50 per person. A full Kentish English Breakfast is served to guests in the Refectory Restaurant with additional alfresco seating on the terrace during the summer months. The Library and Campanile garden provide a unique and relaxed atmosphere in which to unwind. Canterbury Cathedral Lodge is the ideal base to explore Canterbury's picturesque cobbled streets, eateries and shops. ... more   less 
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Also Known As:
Canterbury Cathedral Hotel Canterbury

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