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“Could do better”
Review of The Victoria Hotel

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The Victoria Hotel
Ranked #10 of 16 Hotels in Canterbury
Reviewed 27 December 2010

Spent the Christmas break at "The Victoria" was disappointed with welcome no smile no hello. Toilet facilities in Bar were unclean/no paper water on the floor. Restaurant service good Turkey pie was lovely. Breakfast was plentiful but no choice regarding the full english ie way eggs are cooked . Curtains in room are very dusty Wifi doesnt work tv reception very poor. Walking distance from town centre, very quiet at night
Overall not bad for the time of year and do appreciate the staff that worked over the christmas period

  • Stayed: December 2010
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Thank Monica60
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
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308 - 314 of 399 reviews

Reviewed 24 December 2010

Three of us arrived at midnight, stranded by the snow in Canterbury. We were quickly accomodated, the bar remained open and we had a good night's sleep and a great breakfast.

My colleagues did notice the "shredder problem" referred to in other postings.

  • Stayed: December 2010, travelled on business
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Thank Dr_Pedro
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Reviewed 2 December 2010

Our third stay at the Victoria Hotel, as always the service and room were excellent, the distance into town is not a problem,only a ten minute walk, the restaurant does need to be a little better though, but overall a good base in which to visit Canterbury

  • Stayed: November 2010, travelled as a couple
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1  Thank George B
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Reviewed 2 November 2010

We spent 5 nights here visiting our daughter at University. The room was quite big and clean. The bathroom was also clean and the shower worked perfectly and no sign of a shredder in the toilet. The room and bathroom were cleaned every day and tea, coffee and biscuits replenished everyday. The only negative we have is that the morning breakfast service was lacking. The staff were very polite and apologetic and the manager was also very disappoonted that we had problems regarding our breakfast. He also tried to resolve the issues and we appreciated this. Would we stay again? Yes it was good value for money and the bed was enourmous, soft, bouncy and very comfortable and we had a flat screen tv with freeview and free wifi. We walked into Canterbury everyday and it was a pleasent walk through a park and although the hotel is situated on a main road we couldn't hear any traffic in our room.

  • Stayed: October 2010
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Thank TrudiN
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Reviewed 29 October 2010

We stayed at this hotel for a visit to daughter at Uni in Canterbury.
The good bits:
Service excellent and staff very polite
Location not bad, about a 10 min walk into the centre
Beds comfy

The bad bits:
Nasty smell in hotel, which it appears they are trying to mask with cleaning fluids?
Very worn, seats in dining room threadbear
Shower rubbish, went from hot to cold and back again

  • Stayed: October 2010, travelled as a couple
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Thank MaddyScott
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Reviewed 28 October 2010

Although this hotel is about a 15 minute walk to the heart of the city, it was worth the stay. We found the hotel staff to be very friendly and helpful. The room and hotel were always clean.
The price of the hotel was a value and helped us with our budget.
The restraunt/carvery, was very good and the food quite tasty.

  • Stayed: October 2010, travelled with family
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Thank Aaron M
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Reviewed 16 October 2010

Got a midweek deal ( £59 ex breakfast) for wife & I. Room was 205 I think - a double bed and a single on top floor of rear block - no real view. I see the other reviews are mixed! There was no sign of a shredder (macerator) attached to our lavatory, and I never heard one operating, but obviously I cannot speak for the other rooms. It was quiet at night and in a quiet area although the main road was nearby. The walk into Canterbury is about 10 minutes and the reception clerk will explain a route which is partially through a park.
The reception and corridor areas had an unpleasant smell, of food or polish - not sure which, but the room was OK although quite dark. Bathroom was clean.
Meal at night was about £15 p head, - standard pub fare - lasagne, steak & chips etc.. Hotel probably too far to walk back into Canterbury to dine. Breakfast was standard continental or cooked (we paid extra for breakfast).
The public bar and dining areas are dated (like an explosion in a timber yard with stencils applied)
This is sold as a 3* hotel, and if you can get a room at a 3* price, you can be reasonably satisfied (shredder permitting).

  • Stayed: October 2010, travelled as a couple
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Thank northamptonoldby
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
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Additional Information about The Victoria Hotel

Address: 59 London Road, Canterbury CT2 8JY, England
Phone Number:
Region: United Kingdom > England > Kent > Canterbury
Amenities:
Restaurant Room Service
Hotel Style:
Ranked #10 of 16 Hotels in Canterbury
Price Range: £57 - £99 (Based on Average Rates for a Standard Room)
Hotel Class:3 star — The Victoria Hotel 3*
Number of rooms: 34
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Also Known As:
Victoria Hotel Canterbury

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