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“Dont book directly with this hotel if you need to change your date!” 3 of 5 bubbles
Review of Sun Hotel and Tea Rooms

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Sun Hotel and Tea Rooms
Ranked #73 of 81 Canterbury B&B and Inns
Canterbury, United Kingdom
1 review
common_n_hotel_reviews_1bd8 9 helpful votes
“Dont book directly with this hotel if you need to change your date!”
3 of 5 bubbles Reviewed 19 December 2013

My husband and I accidently booked the wrong date with this hotels own website ( the booking went through as being the same day that we were booking it) and so we immediately tried to phone to amend it. However, after ten hours of answerphone messages , my husband finally spoke to the manager the next morning only to be told that we had lost our money (£100 ) and there was nothing he could or, indeed, would do. Their unhelpfulness on this matter has been a real eye-opener and considering other websites have a policy of amending a booking with this hotel for people we cannot ascertain why re-booking is such a problem.

  • Stayed November 2013, travelled as a couple
    • 1 of 5 bubbles
      Service
Helpful?
9 Thank shamill1_209
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
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120 reviews from our community

Traveller rating
    29
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Rating summary
  • Location
    4.5 of 5 bubbles
  • Sleep Quality
    3.5 of 5 bubbles
  • Rooms
    3.5 of 5 bubbles
  • Service
    3.5 of 5 bubbles
  • Value
    3 of 5 bubbles
  • Cleanliness
    3.5 of 5 bubbles
Traveller tips help you choose the right room.   Room tips (24)
Date | Rating
  • English first
  • French first
  • German first
  • Any
English first
London, United Kingdom
2 reviews
common_n_hotel_reviews_1bd8 4 helpful votes
1 of 5 bubbles Reviewed 2 December 2013

A late booking, found ourselves in an insecure environment - unmanned for most of our stay, no recognisable reception, dirty. Finally at £175.00 per night overpriced for what was basically a rooming facility. We usually use and would recommend the Abode, just as central, great service, professional and between £108 and 130 per night - it was full. So concerned about cleanliness checked out before having breakfast. We have found since returning home that this "hotel" is unregistered with Canterbury Tourism. With a typical British sense of humour we went from the disgruntled to the comedic.

Room Tip: Don't book here
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  • Stayed December 2013, travelled on business
    • 1 of 5 bubbles
      Value
    • 4 of 5 bubbles
      Location
    • 1 of 5 bubbles
      Sleep Quality
    • 1 of 5 bubbles
      Rooms
    • 1 of 5 bubbles
      Cleanliness
    • 1 of 5 bubbles
      Service
Helpful?
4 Thank Leslie B
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC

Travellers are raving about these Canterbury hotels

Brighton, United Kingdom
Level Contributor
6 reviews
4 hotel reviews
common_n_hotel_reviews_1bd8 5 helpful votes
5 of 5 bubbles Reviewed 30 November 2013

We stayed at this hotel for one night and found no problem with it. The service was great, we found that the staff could not do enough for you. One thing that my partner and I both loved was the bathroom in the Sun Room, complete with jacuzzi! I would say the hotel is not to everyone's taste.. If you don't like small cosy hotels then do not bother! But for couples who like to see a beautiful tudor building at it's best, then I insist you try here.

Room Tip: Book the Sun Room!
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  • Stayed November 2013, travelled as a couple
    • 3 of 5 bubbles
      Value
    • 5 of 5 bubbles
      Location
    • 4 of 5 bubbles
      Sleep Quality
    • 5 of 5 bubbles
      Rooms
    • 5 of 5 bubbles
      Cleanliness
    • 5 of 5 bubbles
      Service
Helpful?
1 Thank Lizzie N
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
London, United Kingdom
Level Contributor
29 reviews
19 hotel reviews
common_n_hotel_reviews_1bd8 84 helpful votes
2 of 5 bubbles Reviewed 2 November 2013 via mobile

Stayed one night in mid September and did not enjoy the experience.
The location is great, but on a Saturday night the revellers may as well get in the room with you, it's so noisy.
The entrance is difficult to find and the lobby was a work in progress. It's clearly an old house but seems to have managed to lose the charm but keep the inconvenience associated with older properties.Our room was tiny with tasteless purple sheets and out of date decor.The toilet made a terrible noise when flushed. Downstairs smelt damp.
Breakfast was ok, although the coffee was instant.
All in all not recommended.

Stayed September 2013, travelled as a couple
Helpful?
1 Thank SMD900
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
sittingbourne
Level Contributor
20 reviews
6 hotel reviews
common_n_hotel_reviews_1bd8 13 helpful votes
3 of 5 bubbles Reviewed 10 September 2013

We stayed for 2 nights while attending a wedding. It is in the centre of Canterbury and excellent for sight seeing although expect some outside noise during the night (no fault of owner). We were upgraded for no extra cost to the Sun Room, which was a bonus. However, as the other comments there is no receptionist and no bar which is a missed opportunity. Breakfast was hot and plentiful but how the notion of a Canterbury breakfast came about I have no idea it consists of mushrooms smothered in Cheddar cheese?? It is an oddity and a bit pricey but we had a good time.

Room Tip: We booked Dickens room but were fortunate to be upgraded. The Sun room overlooks main street can be...
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  • Stayed September 2013, travelled as a couple
    • 3 of 5 bubbles
      Value
    • 5 of 5 bubbles
      Location
    • 3 of 5 bubbles
      Sleep Quality
    • 3 of 5 bubbles
      Rooms
    • 3 of 5 bubbles
      Cleanliness
    • 2 of 5 bubbles
      Service
Helpful?
Thank anniehever
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Gibraltar
Level Contributor
57 reviews
51 hotel reviews
common_n_hotel_reviews_1bd8 44 helpful votes
3 of 5 bubbles Reviewed 27 August 2013

The location of this hotel is excellent - you can't argue with it. It's just opposite Canterbury cathedral. It's a quaint little tudor house, which is exactly where you want to stay whilst in Canterbury.

Breakfast is good - although you do have to order in advance.

The only issue is the service. It's slightly ad-hoc. And although when you receive it, it's excellent, it's slightly disorganised.

All in all, very enjoyable, clean and in an excellent location.

  • Stayed July 2013, travelled as a couple
    • 4 of 5 bubbles
      Value
    • 5 of 5 bubbles
      Location
    • 5 of 5 bubbles
      Sleep Quality
    • 4 of 5 bubbles
      Rooms
    • 5 of 5 bubbles
      Cleanliness
    • 3 of 5 bubbles
      Service
Helpful?
Thank GemGib
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Den Bosch, The Netherlands
Level Contributor
251 reviews
48 hotel reviews
common_n_hotel_reviews_1bd8 133 helpful votes
2 of 5 bubbles Reviewed 26 August 2013

From the outside you think how amazing it looks with its leaded windows etc! But this hotel is undeserving of the status of a hotel, it's more like a B & B. Therefore it is overpriced for the service & amenities it offers. The room was fine with all the basics, although you would struggle to get up the stairs if you were elderly or physically challenged, but the service offered is minimal. I have no complaints about the young couple who seemed to run the place (they were helpful & friendly) but they are not available 24/7 & there is no-one at the desk to help with queries or problems. Our room key was problematic to use & we had to call the owner on his mobile to help...not sure he would have been so thrilled late at night! There are no bar facilities either so we bought a bottle of wine & then had to wander around behind the desk to find glasses & an icebucket because there was no-one to ask! The hotel is not easily accessible by car & you have to park in public car parks a 10-15 minute walk away. It is in a great down-town location but those cute leaded windows don't seal & the noise from the narrow streets below meant very little sleep on a Saturday night! I am not usually a complainer but that noise was LOUD, so not somewhere to stay with young children! A positive comment....a good English breakfast! Would I stay again....only with earplugs & a lower price.

Room Tip: Don't sleep in the Cathedral room if you are not a heavy sleeper...especially on a Saturday nigh...
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  • Stayed August 2013, travelled with friends
    • 2 of 5 bubbles
      Value
    • 4 of 5 bubbles
      Location
    • 1 of 5 bubbles
      Sleep Quality
    • 3 of 5 bubbles
      Rooms
    • 3 of 5 bubbles
      Cleanliness
    • 2 of 5 bubbles
      Service
Helpful?
Thank TopsMA
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
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Additional Information about Sun Hotel and Tea Rooms

Property: Sun Hotel and Tea Rooms
Address: Canterbury CT1 2HX, England
Region: United Kingdom > England > Kent > Canterbury
Amenities:
Bar / Lounge Free High Speed Internet ( WiFi ) Restaurant
Hotel Style:
Ranked #73 of 81 B&Bs / Inns in Canterbury
Price Range (Based on Average Rates): £
Hotel Class:3 star — Sun Hotel and Tea Rooms 3*
Number of rooms: 7
Reservation Options:
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Also Known As:
Sun Hotel Canterbury

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