I used to stay in this hotel frequently but stopped due to the traffic jams caused by the road works in Chatham and because the hotel could really do with refurbishment.
The staff are really friendly and remember your name if you are a regular which is a nice touch. There's plenty of parking and an Asda's around the corner which is handy if you run out/forget anything.
The rooms are spacious but for me the bathrooms were a bit shabby and could do with a refit. This is a shame as they let the hotel down.
That said if the hotel is refurbished I will tolerate the traffic and stay there again.More